Analyst- Billing

Job Description

Work with Us. Change the Word. At AECOM, we're deivering a better word. Whether improving your commute, keeping the ights on, providing access to cean water, or transforming skyines, our work heps peope and communities thrive. We are the word's trusted infrastructure consuting firm, partnering with cients to sove the word’s most compex chaenges and buid egacies for future generations. There has never been a better time to be at AECOM. With acceerating infrastructure investment wordwide, our services are in great demand. We invite you to bring your bod ideas and big dreams and become part of a goba team of over 50,000 panners, designers, engineers, scientists, digita innovators, program and construction managers and other professionas deivering projects that create a positive and tangibe impact around the word. We're one goba team driven by our common purpose to deiver a better word. Join us. This roe wi be responsibe for performing the end-to-end processes of biing which incudes invoice creation & credit note canceation servicing at east one or more region. Responsibiities & Duties Coaborate with interna/externa stakehoders to ensure invoices are submitted to the cients timey and accuratey. Distribute invoices to externa cients through various distribution patforms e.g. mai, emai, and cient porta upoads. Respond to inquiries and escaate issues and concerns to the Team Lead for timey resoution. Participate in governance meetings with Operations Team and/or cients. May perform other moderatey compex periodic and adhoc tasks as assigned by the Biing Team Leader or Biing Manager. Address critica issues and recommend resoutions to the Team Lead within the prescribed turn-around time. Propose aternatives in identified issues and assist in investigating and in resoving common and unusua issues. Perform transition-reated activities such as process training & desktop procedures creation. Contribute in various and simutaneous process improvement initiatives to streamine processes and improve customer experience. Participate in audit-reated activities. Support the Team Lead in report preparation by providing anaysis and recommendation within estabished guideines and procedures. Contribute speciaized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowedge transfers for new hires and may perform peer reviews as needed. Perform various biing tasks in compiance with service eve agreement, process, poicies, and procedures. Manage compex biing transactions and perform quaity review of invoices. Monitor assigned projects and coaborate with Stakehoders to ensure invoices are submitted to the cients timey and accuratey. Assess identified issues and coate documentation to assist in investigating and in resoving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process reated concerns. Quaifications Bacheor’s degree in finance & accounting or any Business-reated course. 4-5 years of reevant professiona experience in Biing, Accounts Receivabe, or Order-to-Cash. Exceent communications skis in both written and spoken Engish. Intermediate to Advanced proficiency in MS Appications (Word, Exce, Outook, PowerPoint) and Adobe appication. Advanced knowedge and understanding of accounting standards and procedures and interna contros. Experience working with ERP, i.e. Orace Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additiona Information Abiity to effectivey communicate and coaborate within a varied audience and interna and externa customers. (Communication) Abiity to maintain good customer reationship with the abiity to initiate ways to improve customer support customer experience (Customer Service) Abiity to be thorough and meticuous in competing assigned tasks and with the abiity to propose ways to prevent or eiminate errors, discrepancies & issues. (Attention to Detai) Abiity to identify and resove moderate and compex issues by appying best practices and technica expertise and may recommend soutions for unique scenarios. (Probem Soving) Abiity to work in fast-paced environment and maintain efficiency and productivity whie adjusting to changes in work structure, process, and requirements. (Adaptabiity)