12 - 17 years
25 - 35 Lacs
Posted:1 day ago|
Platform:
Hybrid
Full Time
Tranformation consulting Practice is a growing team and looking to expand given significant market demand for the work we do. We work to deliver and manage business transformation projects in Customer Strategy, Growth & Innovation Strategy, Enterprise Digital Strategy & Transformation (B2B and B2C) & Service Excellence. We're looking for a member who would drive the teams initiatives and assist in driving the growth for this team
• Experience across legacy and non-legacy, digital portfolio of an organization to derive an more cost optimized and efficiency managed services model
• Bring in transformation strategies around: Operational Transformation, Automation, reusability, productivity, IT Strategy & Planning, IT Organizational Design, Enterprise Architecture, Application Rationalization, IT Cost Optimization & IT Governance Design, IT Service Modeling, Managed Service Operating Modeling
• Ability to estimate and cost for application support services , application operations/sustenance for an heterogenous IT environment and combine infrastructure and security managed services.
• Ability to assess IT environment (Applications and Infrastructure) and working towards optimizing using extensive transformation levers
• Develop solutions to deliver pertinent answers to our clients', challenges, prepare recommendation reports and analyses, plan and manage projects
• Experience of IT assessment, managed services projects and technology know how
• Coach, mentor and upskill junior members of the Customer and Transformation practice
• Support Pre-sales and account teams to develop Customer and Digital commercial proposals for new and existing clients
• Strong analytical and interpersonal skills, with a commitment to professional and client service excellence
• Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
• Ability to interact effectively with Delivery & Account teams, Technology CoEs, Project Managers, Project sponsors, and team associates
• Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project
• Train and coach members of project groups to ensure effective knowledge management activity
• Ability to handle and work in pressure situation
• Effective client communication and presentation skills
• 10+ years experience in a professional services firm; experience in one or more of the following industries would be preferred Banking & Capital markets, Insurance, Healthcare, Logistics
• 2+ years of hands-on experience of working on Application Management or Production Support is desirable
• Education qualification: B.Tech, BE, MBA or equivalent technical degree from a reputed college
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