Solution Architect

CYGNVS is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a perfect blend of productivity and enjoyment, prioritizing the growth and development of our talented employees as part of a high-achieving team. We are in search of exceptional professionals to join our journey and contribute to the success of our event-driven, secure core platform.

At CYGNVS, you will be immersed in a dynamic and challenging environment, where you will work with cutting-edge technology solutions and collaborate with a highly skilled global team to shape our platform and empower our users to navigate to a better prepared, cyber crisis-ready world. We’re looking for Data Engineers on our Analytics Engineering team - you’ll collaborate with teams across the globe to build pipelines and systems to deliver data insights critical to our customers and internal teams. You’ll be part of a cross functional team that’s responsible for the full product development life cycle, from conception to deployment. We’re a social bunch who thrive in our agile, fast-paced work environment. We celebrate wins as a team but also value autonomy and empowerment.

About the Role:
The Solutions Architecture (SA) team is responsible for designing and implementing the technical solutions and configurations to drive successful customer engagements. As a Solutions Architect, you will act as a partner and advisor on all CYGNVS technical and data-related matters for our Enterprise and Partner customers. You will focus on providing customers with a strong technical solutions guidance and help shape best practices for how we support complex customer needs.

Responsibilities:

• Work closely with customer stakeholders to serve as the technical advocate on customer engagements - understanding customer requirements, designing technical solutions, and the implementation of these solutions.
• Manage customer expectations and support the technical delivery of customer development, integrations, and data-related aspects of a CYGNVS implementation.
• Participate in design sessions to architect and document solutions that align with customer objectives.
• Navigate the technical complexities of large-scale CYGNVS implementations to ensure successful adoption for customers.
• Collaborate with CYGNVS product, support and engineering teams to address technical challenges and provide customer feedback.
• Contribute to the growth and development of the team by sharing best practices and improving processes.

What We’re Looking For:

• Bachelor’s degree in engineering, computer science, or business-related field.
• 4+ years of experience in a customer-facing role such as Technology Consultant, Solutions Consultant, Technical Account Management or similar role within a SaaS or enterprise software company.
• Track record of delivering customer value by translating technical challenges into practical solutions at scale.
• Strong written and verbal communication skills, with the ability to engage both technical and business audiences effectively.
• Hands-on experience with APIs and data integration.
• Strong understanding of data and analytics.
• Industry experience or proficiency in programming languages like Python or Javascript is a plus.
• Background in tech, cybersecurity, and/or insurance (cyber) is a plus.

Why Join Us:

• Competitive salary and comprehensive benefits package.
• Opportunities for continuous career growth and development.
• A dynamic, enjoyable work environment that recognizes and celebrates exceptional work.
• Straightforward and transparent policies.

Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!

To apply for this role, send your resume to [email protected].