QUALIFICATIONS: • Bachelor’s degree in accounting, Finance, or related field. • Proven experience in accounts payable or a similar role. • Strong understanding of accounting principles and accounts payable processes. • Excellent attention to detail and accuracy. • Strong organizational and time management skills. • Effective communication and interpersonal skills. • Ability to work independently and as part of a team. • Analytical and problem-solving abilities. • Strong knowledge of MS Excel JOB SUMMARY: 1. Contract Management: • Develop, review, and manage vendor contracts, ensuring compliance with legal and regulatory requirements • Monitor contract expiration dates and initiate renewal processes as needed. • Maintain accurate and organized accounts payable records and documentation. • Review contracts and agreements for payment terms and schedules. 2. Cost Control: • Monitor and manage vendor-related expenses, ensuring cost-effectiveness and budget compliance. • Identify opportunities for cost savings and process improvements. 3. Forecasting and Analysis: • Collaborate with the finance team to develop and maintain vendor payment forecasts. • Analyze spending patterns and provide insights to support budgeting and financial planning • Identify opportunities for cost savings and process improvements. • Create a detailed forecast document, listing expected payment dates and amounts for each vendor. • Use spreadsheet software or financial planning tools to organize and calculate the forecast. 4. System Management: • Utilize accounting software and other tools for efficient accounts payable processing. • Assist in the implementation and optimization of accounts payable systems and procedures. 5. Reconciliation and Reporting: • Perform monthly reconciliation of accounts payable sub-ledger to the general ledger. • Prepare and maintain accounts payable reports, including aging analysis. • Assist in month-end and year-end closing processes. • Maintain comprehensive records of vendor contracts, communications, and performance evaluations. • Prepare regular reports for senior management on vendor performance, contract status, and cost savings. • Prepare and distribute regular reports on forecasted vendor payments to relevant stakeholders. • Include explanations for any significant deviations from the forecast. 6. Invoice Scheduling: • List all outstanding invoices and their due dates. • Prioritize payments based on due dates, payment terms, and strategic importance. 7. Monitoring and Adjustment: • Regularly review and update the forecast to reflect actual payments and any changes in vendor relationships or payment terms. • Adjust the forecast based on changes in business operations, procurement needs, or financial conditions Show more Show less
We are looking for a self-starter who can join a fast-paced startup environment in order to design and build a scalable cloud-based product. You’ll be part of a cross functional team that’s responsible for the full product development life cycle, from conception to deployment. Key Responsibilities: - Work with the development team to design & build new features using Node JS along with enhancing the existing platform. - Develop, test and optimize code for performance, maintainability and standards. - Participate in code reviews and make recommendations. - Use CI/CD techniques to ensure clean working environments and agile deployments. - Debug and troubleshoot cloud-based applications. - Follow Agile development techniques, participate in daily calls and assist product owners in story grooming. Skill set: - 3+ years of product development experience. - Strong problem-solving and analytical skills. - Strong programming experience in Node JS/Java/Python. - Experience with React JS. - Experience in building cloud-based applications on AWS. - Experience with NoSQL data stores, preferably Dynamo DB. - Experience with any CI / CD tool. Good to have: - Experience in GraphQ Skills:- NodeJS (Node.js), React.js and Javascript Show more Show less
As a Senior Full Stack Software Engineer at CYGNVS, you'll wield significant influence in building and refining our core platform. We're seeking individuals with a minimum of 8 years of experience who can shoulder responsibilities across the entire development spectrum, from conceptualization to implementation and support. Key Responsibilities: Spearhead the development of CYGNVS' core platform, emphasizing event-driven and robustly secure architecture. • Drive end-to-end application development, ensuring a comprehensive understanding of the software lifecycle. • Collaborate with a talented cohort to shape the platform's architecture. • Actively engage in requirements refinement and grooming. • Craft high-quality, efficient, and maintainable code using Node.js and React.js. • Harness AWS services for scalable and reliable application deployment. Skill set: Minimum 8-15 years of progressive experience in software development. • Proficiency in Node.js and React.js. • Hands-on experience with any NoSQL database; DynamoDB expertise is preferred. • Proficiency in AWS for scalable and reliable application deployment. • Demonstrated ability to influence architecture and comprehend the holistic view of intricate systems. • Track record in developing and maintaining secure, event-driven platforms. • Proven aptitude in writing superior code, conducting comprehensive code reviews, and implementing robust test cases. • Exceptional problem-solving and communication skills.. What We Offer: • Competitive salary and comprehensive benefits package. • Opportunities for continuous career growth and development. • Exposure to cutting-edge technologies and advanced cybersecurity practices. • A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. • Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now! Show more Show less
As a Senior Full Stack Software Engineer at CYGNVS, you'll wield significant influence in building and refining our core platform. We're seeking individuals with a minimum of 8 years of experience who can shoulder responsibilities across the entire development spectrum, from conceptualization to implementation and support. Key Responsibilities: Spearhead the development of CYGNVS' core platform, emphasizing event-driven and robustly secure architecture. • Drive end-to-end application development, ensuring a comprehensive understanding of the software lifecycle. • Collaborate with a talented cohort to shape the platform's architecture. • Actively engage in requirements refinement and grooming. • Craft high-quality, efficient, and maintainable code using Node.js and React.js. • Harness AWS services for scalable and reliable application deployment. Skill set: Minimum 5-15 years of progressive experience in software development. • Proficiency in Node.js and React.js. • Hands-on experience with any NoSQL database; DynamoDB expertise is preferred. • Proficiency in AWS for scalable and reliable application deployment. • Demonstrated ability to influence architecture and comprehend the holistic view of intricate systems. • Track record in developing and maintaining secure, event-driven platforms. • Proven aptitude in writing superior code, conducting comprehensive code reviews, and implementing robust test cases. • Exceptional problem-solving and communication skills.. What We Offer: • Competitive salary and comprehensive benefits package. • Opportunities for continuous career growth and development. • Exposure to cutting-edge technologies and advanced cybersecurity practices. • A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. • Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!
Our Customer Support Analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architects’ team and engineering teams to provide a fulfilling experience to our customers. Your Responsibilities: • Troubleshooting customer issues and doing RCA. • Guiding & assisting the customer on product usage. • Handling customer data import / export from production systems. • Ensure that the customer data is properly updated in production systems. • Processing confidential data and information according to guidelines. • Helping develop product content for internal and external stakeholders. • Generating reports from single or multiple systems. Our Ideal Candidate: • Bachelor’s degree from an accredited university or college in computer science. • 3+ years of experience in product customer support. • Excellent interpersonal and collaborative skills. • An analytical mind and inclination for problem-solving. • Ability to translate business requirements into non-technical, lay terms. • Good documentation skills • Keen attention to detail. • Strong written and verbal communication skills. • Strong customer-relationship skills – responsiveness, sensitivity, diplomacy Good to have: • Experience working with cloud-based products, preferably on AWS. • Experience using issue tracking software like HubSpot, GitLab, JIRA etc. • Knowledge in any scripting / programming language – Python / Java / JavaScript / Perl to automate manual repetitive tasks. • Knowledge in fetching data from SQL / No SQL databases. What We Offer: • Competitive salary and comprehensive benefits package. • Opportunities for continuous career growth and development. • Exposure to cutting-edge technologies and advanced cybersecurity practices. • A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. • Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!
As a Senior Full Stack Software Engineer at CYGNVS, you'll wield significant influence in building and refining our core platform. We're seeking individuals with a minimum of 8 years of experience who can shoulder responsibilities across the entire development spectrum, from conceptualization to implementation and support. Key Responsibilities: Spearhead the development of CYGNVS' core platform, emphasizing event-driven and robustly secure architecture. • Drive end-to-end application development, ensuring a comprehensive understanding of the software lifecycle. • Collaborate with a talented cohort to shape the platform's architecture. • Actively engage in requirements refinement and grooming. • Craft high-quality, efficient, and maintainable code using Node.js and React.js. • Harness AWS services for scalable and reliable application deployment. Skill set: Minimum 5-15 years of progressive experience in software development. • Proficiency in Node.js and React.js. • Hands-on experience with any NoSQL database; DynamoDB expertise is preferred. • Proficiency in AWS for scalable and reliable application deployment. • Demonstrated ability to influence architecture and comprehend the holistic view of intricate systems. • Track record in developing and maintaining secure, event-driven platforms. • Proven aptitude in writing superior code, conducting comprehensive code reviews, and implementing robust test cases. • Exceptional problem-solving and communication skills.. What We Offer: • Competitive salary and comprehensive benefits package. • Opportunities for continuous career growth and development. • Exposure to cutting-edge technologies and advanced cybersecurity practices. • A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. • Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!
Our Customer Support Analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architects’ team and engineering teams to provide a fulfilling experience to our customers. Your Responsibilities: • Troubleshooting customer issues and doing RCA. • Guiding & assisting the customer on product usage. • Handling customer data import / export from production systems. • Ensure that the customer data is properly updated in production systems. • Processing confidential data and information according to guidelines. • Helping develop product content for internal and external stakeholders. • Generating reports from single or multiple systems. Our Ideal Candidate: • Bachelor’s degree from an accredited university or college in computer science. • 3+ years of experience in product customer support. • Excellent interpersonal and collaborative skills. • An analytical mind and inclination for problem-solving. • Ability to translate business requirements into non-technical, lay terms. • Good documentation skills • Keen attention to detail. • Strong written and verbal communication skills. • Strong customer-relationship skills – responsiveness, sensitivity, diplomacy Good to have: • Experience working with cloud-based products, preferably on AWS. • Experience using issue tracking software like HubSpot, GitLab, JIRA etc. • Knowledge in any scripting / programming language – Python / Java / JavaScript / Perl to automate manual repetitive tasks. • Knowledge in fetching data from SQL / No SQL databases. What We Offer: • Competitive salary and comprehensive benefits package. • Opportunities for continuous career growth and development. • Exposure to cutting-edge technologies and advanced cybersecurity practices. • A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. • Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!
As a Senior Full Stack Software Engineer at CYGNVS, you'll wield significant influence in building and refining our core platform. We're seeking individuals with a minimum of 8 years of experience who can shoulder responsibilities across the entire development spectrum, from conceptualization to implementation and support. Key Responsibilities: Spearhead the development of CYGNVS' core platform, emphasizing event-driven and robustly secure architecture. • Drive end-to-end application development, ensuring a comprehensive understanding of the software lifecycle. • Collaborate with a talented cohort to shape the platform's architecture. • Actively engage in requirements refinement and grooming. • Craft high-quality, efficient, and maintainable code using Node.js and React.js. • Harness AWS services for scalable and reliable application deployment. Skill set: Minimum 5-15 years of progressive experience in software development. • Proficiency in Node.js and React.js. • Hands-on experience with any NoSQL database; DynamoDB expertise is preferred. • Proficiency in AWS for scalable and reliable application deployment. • Demonstrated ability to influence architecture and comprehend the holistic view of intricate systems. • Track record in developing and maintaining secure, event-driven platforms. • Proven aptitude in writing superior code, conducting comprehensive code reviews, and implementing robust test cases. • Exceptional problem-solving and communication skills.. What We Offer: • Competitive salary and comprehensive benefits package. • Opportunities for continuous career growth and development. • Exposure to cutting-edge technologies and advanced cybersecurity practices. • A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. • Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!
Data Engineer Location: Chennai (Hybrid) We’re looking for Data Engineers on our Analytics Engineering team - you’ll collaborate with teams across the globe to build pipelines and systems to deliver data insights critical to our customers and internal teams. You’ll be part of a cross functional team that’s responsible for the full product development life cycle, from conception to deployment. We’re a social bunch who thrive in our agile, fast-paced work environment. We celebrate wins as a team but also value autonomy and empowerment. Job Responsibilities: • Closely collaborate with engineering team and product management in an agile fast paced environment. • Design and build large scale real-time stream & batch data processing systems. • Design, develop and run services and analytics SaaS solutions. • Write unit and end-to-end tests for any code you develop. • Own scalability, high availability, and data security for your services. • Mentor other developers in best practices. Job Requirements: • 5+ years working experience. • Proven record building ETL and Analytics applications. • Excellent programming skills in Python. Java or similar also welcome • Experience with SQL and NoSQL DBs, as well as REST APIs. • Experience in modelling Data warehouses in BigQuery/RedShift • Experience working with DBT or Dataform for building pipelines • Experience building and embedding dashboards. • Understanding of distributed systems and streaming concepts and principles. • Capacity to pivot to new languages and frameworks. • Strong communication, teamwork and problem-solving skills. • Eagerness to learn new things and cutting-edge technology. Good to Have: • Experience with modern Big Data stacks (e.g. Kinesis, Flink, BigQuery, etc..). • Familiarity with serverless architecture and systems (AWS Lambda, GCP Cloud Functions). • Working history with AWS and GCP, serverless architecture. What We Offer: • Competitive salary and comprehensive benefits package. • Opportunities for continuous career growth and development. • Exposure to cutting-edge technologies and advanced cybersecurity practices. • A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. • Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now
Our Customer Support Analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architects team and engineering teams to provide a fulfilling experience to our customers. Your Responsibilities: Troubleshooting customer issues and doing RCA. Guiding & assisting the customer on product usage. Handling customer data import / export from production systems. Ensure that the customer data is properly updated in production systems. Processing confidential data and information according to guidelines. Helping develop product content for internal and external stakeholders. Generating reports from single or multiple systems. Our Ideal Candidate: Bachelor's degree from an accredited university or college in computer science. 3+ years of experience in product customer support. Excellent interpersonal and collaborative skills. An analytical mind and inclination for problem-solving. Ability to translate business requirements into non-technical, lay terms. Good documentation skills Keen attention to detail. Strong written and verbal communication skills. Strong customer-relationship skills responsiveness, sensitivity, diplomacy Good to have: Experience working with cloud-based products, preferably on AWS. Experience using issue tracking software like HubSpot, GitLab, JIRA etc. Knowledge in any scripting / programming language Python / Java / JavaScript / Perl to automate manual repetitive tasks. Knowledge in fetching data from SQL / No SQL databases. What We Offer: Competitive salary and comprehensive benefits package. Opportunities for continuous career growth and development. Exposure to cutting-edge technologies and advanced cybersecurity practices. A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!
As a candidate for this role, you hold a Bachelor's degree in accounting, finance, or a related field, demonstrating excellent attention to detail and accuracy. Your strong organizational and time management skills, complemented by effective communication and interpersonal abilities, enable you to thrive both independently and as part of a team. Leveraging your analytical prowess and problem-solving capabilities, along with a proficient knowledge of MS Excel, you are well-prepared for the responsibilities outlined below: - Develop, review, and manage vendor contracts to ensure compliance with legal and regulatory requirements. - Monitor contract expiration dates and initiate renewal processes as necessary. - Monitor and manage vendor-related expenses to ensure cost-effectiveness and budget compliance. - Identify opportunities for cost savings and process improvements. - Analyze spending patterns to provide insights supporting budgeting and financial planning. - Utilize spreadsheet software or financial planning tools for organizing and calculating forecasts. - Assist in month-end and year-end closing processes. - Maintain comprehensive records of vendor contracts, communications, and performance evaluations. - Generate regular reports for senior management on vendor performance, contract status, and cost savings, including explanations for significant deviations from the forecast. - Keep track of all outstanding invoices and their due dates. - Adjust forecasts based on changes in business operations, procurement needs, or financial conditions. Your qualifications align perfectly with the requirements of this role, and your expertise in these areas will be invaluable in effectively executing the responsibilities associated with this position.,
CYGNVS is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a perfect blend of productivity and enjoyment, prioritizing the growth and development of our talented employees as part of a high-achieving team. We are in search of exceptional professionals to join our journey and contribute to the success of our event driven, secure core platform. At CYGNVS, you will be immersed in a dynamic and challenging environment, where you will work with cutting-edge technology solutions and collaborate with a highly skilled global team to shape our platform and empower our users to navigate to a better prepared, cyber crisis-ready world. We’re looking for Data Engineers on our Analytics Engineering team - you’ll collaborate with teams across the globe to build pipelines and systems to deliver data insights critical to our customers and internal teams. You’ll be part of a cross functional team that’s responsible for the full product development life cycle, from conception to deployment. We’re a social bunch who thrive in our agile, fast-paced work environment. We celebrate wins as a team but also value autonomy and empowerment Role-Senior Data Engineer Work Mode-Hybrid (Chennai) Exp-10+ yrs Notice- Max 30 days We’re looking for Data Engineers on our Analytics Engineering team - you’ll collaborate with teams across the globe to build pipelines and systems to deliver data insights critical to our customers and internal teams. You’ll be part of a cross functional team that’s responsible for the full product development life cycle, from conception to deployment. We’re a social bunch who thrive in our agile, fast-paced work environment. We celebrate wins as a team but also value autonomy and empowerment. Job Responsibilities: • Closely collaborate with engineering team and product management in an agile fast paced environment. • Design and build large scale real-time stream & batch data processing systems. • Design, develop and run services and analytics SaaS solutions. • Write unit and end-to-end tests for any code you develop. • Own scalability, high availability, and data security for your services. • Mentor other developers in best practices. Job Requirements: • 5+ years working experience. • Proven record building ETL and Analytics applications. • Excellent programming skills in Python. Java or similar also welcome • Experience with SQL and NoSQL DBs, as well as REST APIs. • Experience in modelling Data warehouses in BigQuery/RedShift • Experience working with DBT or Dataform for building pipelines • Experience building and embedding dashboards. • Understanding of distributed systems and streaming concepts and principles. • Capacity to pivot to new languages and frameworks. • Strong communication, teamwork and problem-solving skills. • Eagerness to learn new things and cutting-edge technology. Good to Have: • Experience with modern Big Data stacks (e.g. Kinesis, Flink, BigQuery, etc..). • Familiarity with serverless architecture and systems (AWS Lambda, GCP Cloud Functions). • Working history with AWS and GCP, serverless architecture. What We Offer: • Competitive salary and comprehensive benefits package. • Opportunities for continuous career growth and development. • Exposure to cutting-edge technologies and advanced cybersecurity practices. • A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. • Straightforward and transparent policies Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now
Role-Customer Support Analyst Location-Chennai (Hybrid) Exp-3 + yrs CYGNVS is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a perfect blend of productivity and enjoyment, prioritizing the growth and development of our talented employees as part of a high-achieving team. We are in search of exceptional professionals to join our journey and contribute to the success of our event driven, secure core platform. At CYGNVS, you will be immersed in a dynamic and challenging environment, where you will work with cutting-edge technology solutions and collaborate with a highly skilled global team to shape our platform and empower our users to navigate to a better prepared, cyber crisis-ready world. Our customer support analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architects team and engineering teams to provide a fulfilling experience to our customers. Your Responsibilities: • Troubleshooting customer issues and doing RCA. • Guiding & assisting the customer on product usage. • Handling customer data import / export from production systems. • Ensure that the customer data is properly updated in production systems. • Processing confidential data and information according to guidelines. • Helping develop product content for internal and external stakeholders. • Generating reports from single or multiple systems. Our Ideal Candidate: • Bachelor’s degree from an accredited university or college in computer science. • 3+ years of experience in product customer support. • Excellent interpersonal and collaborative skills. • An analytical mind and inclination for problem-solving. • Ability to translate business requirements into non-technical, lay terms. • Good documentation skills • Keen attention to detail. • Strong written and verbal communication skills. • Strong customer-relationship skills – responsiveness, sensitivity, diplomacy Good to have: • Experience working with cloud-based products, preferably on AWS. • Experience using issue tracking software like HubSpot, GitLab, JIRA etc. • Knowledge in any scripting / programming language – Python / Java / JavaScript / Perl to automate manual repetitive tasks. • Knowledge in fetching data from SQL / No SQL databases. What We Offer: • Competitive salary and comprehensive benefits package. • Opportunities for continuous career growth and development. • Exposure to cutting-edge technologies and advanced cybersecurity practices. • A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. • Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!
Dublin, Ireland (Hybrid) CYGNVS is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a perfect blend of productivity and enjoyment, prioritizing the growth and development of our talented employees as part of a high-achieving team. We are in search of exceptional professionals to join our journey and contribute to the success of our event-driven, secure core platform. At CYGNVS, you will be immersed in a dynamic and challenging environment, where you will work with cutting-edge technology solutions and collaborate with a highly skilled global team to shape our platform and empower our users to navigate to a better prepared, cyber crisis-ready world. We’re looking for Data Engineers on our Analytics Engineering team - you’ll collaborate with teams across the globe to build pipelines and systems to deliver data insights critical to our customers and internal teams. You’ll be part of a cross functional team that’s responsible for the full product development life cycle, from conception to deployment. We’re a social bunch who thrive in our agile, fast-paced work environment. We celebrate wins as a team but also value autonomy and empowerment. About the Role: The Solutions Architecture (SA) team is responsible for designing and implementing the technical solutions and configurations to drive successful customer engagements. As a Solutions Architect, you will act as a partner and advisor on all CYGNVS technical and data-related matters for our Enterprise and Partner customers. You will focus on providing customers with a strong technical solutions guidance and help shape best practices for how we support complex customer needs. Responsibilities: Work closely with customer stakeholders to serve as the technical advocate on customer engagements - understanding customer requirements, designing technical solutions, and the implementation of these solutions. Manage customer expectations and support the technical delivery of customer development, integrations, and data-related aspects of a CYGNVS implementation. Participate in design sessions to architect and document solutions that align with customer objectives. Navigate the technical complexities of large-scale CYGNVS implementations to ensure successful adoption for customers. Collaborate with CYGNVS product, support and engineering teams to address technical challenges and provide customer feedback. Contribute to the growth and development of the team by sharing best practices and improving processes. What We’re Looking For: Bachelor’s degree in engineering, computer science, or business-related field. 4+ years of experience in a customer-facing role such as Technology Consultant, Solutions Consultant, Technical Account Management or similar role within a SaaS or enterprise software company. Track record of delivering customer value by translating technical challenges into practical solutions at scale. Strong written and verbal communication skills, with the ability to engage both technical and business audiences effectively. Hands-on experience with APIs and data integration. Strong understanding of data and analytics. Industry experience or proficiency in programming languages like Python or Javascript is a plus. Background in tech, cybersecurity, and/or insurance (cyber) is a plus. Why Join Us: Competitive salary and comprehensive benefits package. Opportunities for continuous career growth and development. A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now! To apply for this role, send your resume to [email protected] .
Chennai (Hybrid) CYGNVS is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a perfect blend of productivity and enjoyment, prioritizing the growth and development of our talented employees as part of a high-achieving team. We are in search of exceptional professionals to join our journey and contribute to the success of our event-driven, secure core platform. At CYGNVS, you will be immersed in a dynamic and challenging environment, where you will work with cutting-edge technology solutions and collaborate with a highly skilled global team to shape our platform and empower our users to navigate to a better prepared, cyber crisis-ready world. Our customer support analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architects’ team and engineering teams to provide a fulfilling experience to our customers. Your Responsibilities: Troubleshooting customer issues and doing RCA. Guiding & assisting the customer on product usage. Handling customer data import / export from production systems. Ensure that the customer data is properly updated in production systems. Processing confidential data and information according to guidelines. Helping develop product content for internal and external stakeholders. Generating reports from single or multiple systems. Our Ideal Candidate: Bachelor’s degree from an accredited university or college in computer science. 3+ years of experience in product customer support. Excellent interpersonal and collaborative skills. An analytical mind and inclination for problem-solving. Ability to translate business requirements into non-technical, lay terms. Good documentation skills Keen attention to detail. Strong written and verbal communication skills. Strong customer-relationship skills – responsiveness, sensitivity, diplomacy Good to have: Experience working with cloud-based products, preferably on AWS. Experience using issue tracking software like HubSpot, GitLab, JIRA etc. Knowledge in any scripting / programming language – Python / Java / JavaScript / Perl to automate manual repetitive tasks. Knowledge in fetching data from SQL / No SQL databases. What We Offer: Competitive salary and comprehensive benefits package. Opportunities for continuous career growth and development. Exposure to cutting-edge technologies and advanced cybersecurity practices. A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now! To apply for this role, send your resume to mission@cygnvs.com.
CYGNVS is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a perfect blend of productivity and enjoyment, prioritizing the growth and development of our talented employees as part of a high-achieving team. We are in search of exceptional professionals to join our journey and contribute to the success of our event-driven, secure core platform. At CYGNVS, you will be immersed in a dynamic and challenging environment, where you will work with cutting-edge technology solutions and collaborate with a highly skilled global team to shape our platform and empower our users to navigate to a better prepared, cyber crisis-ready world. As a Senior Product Designer at CYGNVS, you’ll play a key role in shaping and enhancing our core digital experiences. We’re seeking creative professionals with 12+ years of experience who can take ownership of the entire design process from user research and conceptualization to prototyping, implementation support, and usability testing. You’ll collaborate closely with cross-functional teams to design intuitive, user-centered interfaces that elevate both functionality and aesthetics. Role- Senior Product Designer Experience-12 + years Work Mode-Hybrid (Chennai) Role Overview As a Designer at CYGNVS, you will be responsible for delivering world-class user experiences across our mobile applications. You will work closely with the mobile product team in Chennai and collaborate with other stakeholders, globally. Our mobile applications are at the core of our business strategy, making this role critical to ensuring our users have intuitive, efficient, and engaging experience. Your contributions will have a visible and meaningful impact on both our users and the organization. Key Responsibilities Define the end-to-end user experience for mobile applications, including user interactions, UI flows, information architecture, and visual design. Lead discovery activities and conduct user research studies to inform product direction and design decisions. Collaborate with global mobile and web development teams to deliver high-quality, pixel-perfect designs with clear documentation and design specifications. Support development teams by addressing design-related queries and incorporating their feedback into design iterations. Present and communicate design concepts and rationale to senior stakeholders, ensuring alignment with user needs and business goals. Utilize and contribute to Design Systems to ensure consistency, scalability, and design efficiency across platforms. Leverage data, usability testing, and analytics to evaluate and iterate on design solutions. Skills & Competencies Primary design tools used at CYGNVS: Figma and FigJam for design, prototyping, and collaboration. Optional exposure to AI tools for design and rapid prototyping (e.g., Figma Make, Lovable, Replit) not mandatory but a plus . 12+ years of professional experience in Product Design / UX / UI. Proven ability to influence, collaborate, and align cross-functional teams around a unified design vision. Strong expertise in Design Systems, ensuring consistency and scalability across web and mobile platforms. I am proficient in user research, information architecture, interaction design, and visual design. Excellent communication, presentation, and stakeholder management skills. Basic understanding of front-end development processes (HTML, CSS, or React Native knowledge is a plus). Why Join Us Competitive salary and comprehensive benefits package. Opportunities for continuous career growth and development. A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!
CYGNVS is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a perfect blend of productivity and enjoyment, prioritizing the growth and development of our talented employees as part of a high-achieving team. We are in search of exceptional professionals to join our journey and contribute to the success of our event-driven, secure core platform. At CYGNVS, you will be immersed in a dynamic and challenging environment, where you will work with cutting-edge technology solutions and collaborate with a highly skilled global team to shape our platform and empower our users to navigate to a better prepared, cyber crisis-ready world. As a Senior Product Designer at CYGNVS, you'll play a key role in shaping and enhancing our core digital experiences. We're seeking creative professionals with 12+ years of experience who can take ownership of the entire design process from user research and conceptualization to prototyping, implementation support, and usability testing. You'll collaborate closely with cross-functional teams to design intuitive, user-centered interfaces that elevate both functionality and aesthetics. Role- Senior Product Designer Experience-12 + years Work Mode-Hybrid (Chennai) Role Overview As a Designer at CYGNVS, you will be responsible for delivering world-class user experiences across our mobile applications. You will work closely with the mobile product team in Chennai and collaborate with other stakeholders, globally. Our mobile applications are at the core of our business strategy, making this role critical to ensuring our users have intuitive, efficient, and engaging experience. Your contributions will have a visible and meaningful impact on both our users and the organization. Key Responsibilities Define the end-to-end user experience for mobile applications, including user interactions, UI flows, information architecture, and visual design. Lead discovery activities and conduct user research studies to inform product direction and design decisions. Collaborate with global mobile and web development teams to deliver high-quality, pixel-perfect designs with clear documentation and design specifications. Support development teams by addressing design-related queries and incorporating their feedback into design iterations. Present and communicate design concepts and rationale to senior stakeholders, ensuring alignment with user needs and business goals. Utilize and contribute to Design Systems to ensure consistency, scalability, and design efficiency across platforms. Leverage data, usability testing, and analytics to evaluate and iterate on design solutions. Skills & Competencies Primary design tools used at CYGNVS: Figma and FigJam for design, prototyping, and collaboration. Optional exposure to AI tools for design and rapid prototyping (e.g., Figma Make, Lovable, Replit) not mandatory but a plus . 12+ years of professional experience in Product Design / UX / UI. Proven ability to influence, collaborate, and align cross-functional teams around a unified design vision. Strong expertise in Design Systems, ensuring consistency and scalability across web and mobile platforms. I am proficient in user research, information architecture, interaction design, and visual design. Excellent communication, presentation, and stakeholder management skills. Basic understanding of front-end development processes (HTML, CSS, or React Native knowledge is a plus). Why Join Us Competitive salary and comprehensive benefits package. Opportunities for continuous career growth and development. A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!
Role-Customer Support Analyst Location-Chennai (Hybrid) Exp-3 + yrs CYGNVS is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a perfect blend of productivity and enjoyment, prioritizing the growth and development of our talented employees as part of a high-achieving team. We are in search of exceptional professionals to join our journey and contribute to the success of our event driven, secure core platform. At CYGNVS, you will be immersed in a dynamic and challenging environment, where you will work with cutting-edge technology solutions and collaborate with a highly skilled global team to shape our platform and empower our users to navigate to a better prepared, cyber crisis-ready world. Our customer support analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architects team and engineering teams to provide a fulfilling experience to our customers. Your Responsibilities: • Troubleshooting customer issues and doing RCA. • Guiding & assisting the customer on product usage. • Handling customer data import / export from production systems. • Ensure that the customer data is properly updated in production systems. • Processing confidential data and information according to guidelines. • Helping develop product content for internal and external stakeholders. • Generating reports from single or multiple systems. Our Ideal Candidate: • Bachelor’s degree from an accredited university or college in computer science. • 3+ years of experience in product customer support. • Excellent interpersonal and collaborative skills. • An analytical mind and inclination for problem-solving. • Ability to translate business requirements into non-technical, lay terms. • Good documentation skills • Keen attention to detail. • Strong written and verbal communication skills. • Strong customer-relationship skills – responsiveness, sensitivity, diplomacy Good to have: • Experience working with cloud-based products, preferably on AWS. • Experience using issue tracking software like HubSpot, GitLab, JIRA etc. • Knowledge in any scripting / programming language – Python / Java / JavaScript / Perl to automate manual repetitive tasks. • Knowledge in fetching data from SQL / No SQL databases. What We Offer: • Competitive salary and comprehensive benefits package. • Opportunities for continuous career growth and development. • Exposure to cutting-edge technologies and advanced cybersecurity practices. • A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. • Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!
As a Customer Support Analyst at CYGNVS, you will play a vital role in addressing customer issues, guiding them on product usage, and collaborating with various teams to ensure a fulfilling experience for our customers. **Your Responsibilities:** - Troubleshooting customer issues and conducting Root Cause Analysis (RCA). - Guiding and assisting customers on product usage. - Managing customer data import/export from production systems. - Ensuring proper updating of customer data in production systems. - Processing confidential data following guidelines. - Developing product content for internal and external stakeholders. - Generating reports from single or multiple systems. **Our Ideal Candidate:** - Bachelor's degree in Computer Science from an accredited university. - 3+ years of experience in product customer support. - Strong interpersonal and collaborative skills. - Analytical mindset with problem-solving abilities. - Ability to translate business requirements into non-technical terms. - Good documentation skills and attention to detail. - Excellent written and verbal communication skills. - Strong customer-relationship skills including responsiveness, sensitivity, and diplomacy. **Good to have:** - Experience with cloud-based products, preferably on AWS. - Proficiency in issue tracking software like HubSpot, GitLab, JIRA, etc. - Knowledge of scripting/programming languages such as Python, Java, JavaScript, or Perl for task automation. - Familiarity with fetching data from SQL/NoSQL databases. **What We Offer:** - Competitive salary and comprehensive benefits package. - Opportunities for continuous career growth and development. - Exposure to cutting-edge technologies and advanced cybersecurity practices. - A dynamic and enjoyable work environment that values exceptional work. - Straightforward and transparent policies. Join us at CYGNVS and be a part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you are passionate about software engineering and ready to make a significant impact, apply now by sending your resume to mission@cygnvs.com. As a Customer Support Analyst at CYGNVS, you will play a vital role in addressing customer issues, guiding them on product usage, and collaborating with various teams to ensure a fulfilling experience for our customers. **Your Responsibilities:** - Troubleshooting customer issues and conducting Root Cause Analysis (RCA). - Guiding and assisting customers on product usage. - Managing customer data import/export from production systems. - Ensuring proper updating of customer data in production systems. - Processing confidential data following guidelines. - Developing product content for internal and external stakeholders. - Generating reports from single or multiple systems. **Our Ideal Candidate:** - Bachelor's degree in Computer Science from an accredited university. - 3+ years of experience in product customer support. - Strong interpersonal and collaborative skills. - Analytical mindset with problem-solving abilities. - Ability to translate business requirements into non-technical terms. - Good documentation skills and attention to detail. - Excellent written and verbal communication skills. - Strong customer-relationship skills including responsiveness, sensitivity, and diplomacy. **Good to have:** - Experience with cloud-based products, preferably on AWS. - Proficiency in issue tracking software like HubSpot, GitLab, JIRA, etc. - Knowledge of scripting/programming languages such as Python, Java, JavaScript, or Perl for task automation. - Familiarity with fetching data from SQL/NoSQL databases. **What We Offer:** - Competitive salary and comprehensive benefits package. - Opportunities for continuous career growth and development. - Exposure to cutting-edge technologies and advanced cybersecurity practices. - A dynamic and enjoyable work environment that values exceptional work. - Straightforward and transparent policies. Join us at CYGNVS and be a part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you are passionate about software engineering and ready to make a significant impact, apply now by sending your resume to mission@cygnvs.com.
Role-Customer Support Analyst Location-Chennai (Hybrid) Exp-3 + yrs CYGNVS is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a perfect blend of productivity and enjoyment, prioritizing the growth and development of our talented employees as part of a high-achieving team. We are in search of exceptional professionals to join our journey and contribute to the success of our event driven, secure core platform. At CYGNVS, you will be immersed in a dynamic and challenging environment, where you will work with cutting-edge technology solutions and collaborate with a highly skilled global team to shape our platform and empower our users to navigate to a better prepared, cyber crisis-ready world. Our customer support analyst will be working on addressing customer issues, guiding the customers on the usage of the product and working closely with the customer support, the solution architects team and engineering teams to provide a fulfilling experience to our customers. Your Responsibilities: • Troubleshooting customer issues and doing RCA. • Guiding & assisting the customer on product usage. • Handling customer data import / export from production systems. • Ensure that the customer data is properly updated in production systems. • Processing confidential data and information according to guidelines. • Helping develop product content for internal and external stakeholders. • Generating reports from single or multiple systems. Our Ideal Candidate: • Bachelor’s degree from an accredited university or college in computer science. • 3+ years of experience in product customer support. • Excellent interpersonal and collaborative skills. • An analytical mind and inclination for problem-solving. • Ability to translate business requirements into non-technical, lay terms. • Good documentation skills • Keen attention to detail. • Strong written and verbal communication skills. • Strong customer-relationship skills – responsiveness, sensitivity, diplomacy Good to have: • Experience working with cloud-based products, preferably on AWS. • Experience using issue tracking software like HubSpot, GitLab, JIRA etc. • Knowledge in any scripting / programming language – Python / Java / JavaScript / Perl to automate manual repetitive tasks. • Knowledge in fetching data from SQL / No SQL databases. What We Offer: • Competitive salary and comprehensive benefits package. • Opportunities for continuous career growth and development. • Exposure to cutting-edge technologies and advanced cybersecurity practices. • A dynamic, enjoyable work environment that recognizes and celebrates exceptional work. • Straightforward and transparent policies. Join us at CYGNVS and become a crucial part of a team that values innovation, excellence, and enjoyment in crafting exceptional products. If you're fervent about software engineering and ready to make a significant impact, apply now!