Amazon Connect Developer

7 - 12 years

15 - 30 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

TCS invites application for Amazon Connect

Experience Range: 8+ Years

Locations: PAN India

Notice Period: 30 days

Job Description -

Amazon Connect Development 5+ years (Amazon Connect, Lex, Polly, etc.)

  • Experience designing and deploying voice workflows using Amazon Connect.
  • Integration with Lex for conversational AI and Polly for text-to-speech.
  • Custom contact flows, Lambda integrations, and real-time analytics.

AWS Expertise (5+ years)

  • Deep understanding of core AWS services: Lambda, DynamoDB, S3, CloudFormation, IAM, CloudWatch, etc.
  • Experience with serverless architecture and microservices.
  • Strong grasp of security best practices and cost optimization.

  • Telephony & Contact Centre Applications

  • Knowledge of SIP, VoIP, IVR systems, and CTI integrations.
  • Experience with call routing, queue management, and real-time dashboards.
  • Familiarity with legacy systems and migration strategies to cloud-based platforms.

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