169 Amazon Lex Jobs

Overview Build and train Amazon Lex bots, create conversational intents, and integrate with AWS Lambda for backend ServiceNow processing Responsibilities Design, build, and train Lex bots with intents, slots, and utterances Configure Lex for dynamic product selection, technical inquiries, and conversational routing Develop AWS Lambda functions for ServiceNow integration (Authentication , product lookup, case verification) Implement fallback/error handling for unrecognized utterances Ensure Lex bot meets performance, accuracy, and compliance standards Analyze Lex conversation logs and implement continuous improvements to the bot's accuracy Requirements Strong experience with Amazon Lex ( V2 i...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue e...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Lead the design, development, and delivery of scalable Amazon Connect-based contact center solutions. Oversee technical execution, mentor development teams, and ensure alignment with business goals. Collaborate with cross-functional stakeholders to drive innovation, maintain compliance, and optimize customer experience through ...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :1015 years with Minimum 10 year(s) of experience is required Amazon Connect flows, AWS Lambda , Amazon Connect Contact CenterAWS Lambda and Lex bots, Amazon ConnectLead the design, development, and delivery of scalable Amazon Connect-based contact center solutions. Oversee technical execution, mentor development teams, and ensu...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Amazon Connect Good to have skills : NA Minimum 12 year of experience is required Educational Qualification : 15 years full time education Summary :A seasoned technology leader with deep expertise in Amazon Connect and AWS ecosystem, responsible for driving contact center modernization initiatives. Proven ability to lead cross-functional teams, deliver enterprise-grade solutions, and enhance customer experience through scalable, secure, and intelligent cloud contact center platforms. Lead the end-to-e...

About The Role Job Title - Amazon Connect + Entity (S&C GN) Management Level Level 9 - Consultant Location Delhi, Mumbai, Bangalore , Gurgaon, Pune, Hydera bad and Chennai Must have skills AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience Minimum 5 year (s) of experience is required Educational Qualification BE/B Tech/ M Tech/ MBA from a Tier 1 or Tier 2 institute Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. ...

About The Role Job Title - Amazon Connect + Level 7 ( Manager ) + Entity (S&C GN) Management Level Level 7 - Manager Location Delhi, Mumbai, Bangalore , Gurgaon, Pune, Hyderabad and Chennai Must have skills AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience Minimum 10 year(s) of experience is required Educational Qualification BE/B Tech/ M Tech/ MBA from a Tier 1 or Tier 2 institute Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and se...

About The Role Job Title - Amazon Connect + Entity (S&C GN) Management Level Level 1 0 – Senior Analyst Location Delhi, Mumbai, Bangalore , Gurgaon, Pune, Hydera bad and Chennai Must have skills AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience Minimum 4 year (s) of experience is required Educational Qualification BE/B Tech/ M Tech/ MBA from a Tier 1 or Tier 2 institute Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services funct...

About The Role Job Title - Amazon Connect + Entity (S&C GN) Management Level Level 11 - Analyst Location Delhi, Mumbai, Bangalore , Gurgaon, Pune, Hydera bad and Chennai Must have skills AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience Minimum 2 year (s) of experience is required Educational Qualification BE/B Tech/ M Tech/ MBA from a Tier 1 or Tier 2 institute Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As...

About The Role Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Amazon Connect Good to have skills : AWS Architecture, AWS Lambda Administration, Tech Solution Architecture Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a highly skilled Senior Contact Center Engineer with extensive experience in designing, implementing, and managing enterprise-scale Amazon Connect solutions. The candidate should bring deep technical experti...

About The Role Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Amazon Connect Good to have skills : AWS Architecture, AWS Lambda Administration, Tech Solution Architecture Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Contact Center Engineer with strong hands-on expertise in Amazon Connect and related AWS services. The ideal candidate will design, implement, and support cloud-based contact center solutions, ensur...

About The Role Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Amazon Connect Good to have skills : AWS Architecture, AWS Lambda Administration Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Contact Center Engineer with strong hands-on expertise in Amazon Connect and related AWS services. The ideal candidate will design, implement, and support cloud-based contact center solutions, ensuring high availability, scala...

Company Description: Palnar is a well-established and internationally recognized software development company with development centers in Germany, USA, and India. We provide services and solutions to clients in Europe, USA, Middle East, and India, ensuring our clients meet their business requirements with the support of our experienced staff and project management. Our expertise offers a technical edge required in today's IT industry environment. Founded in 2006, Palnar has over 15 years of proven competence in the IT industry and has successfully delivered over 500 applications to satisfied clients worldwide. Job Summary: The Senior AI Developer will play a critical role in designing and de...

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989...

Your Role Design, development and testing of chatbot solutions leveraging AWS Lex, Python, AWS Lambda, and AWS DynamoDB. Experience in building conversation flow & CCAI/Google Dailogflow. Collaborate with technical analyst / solution architects to assist with solution design. Take ownership and accountability beyond individual deliverables, always pushing the envelope in order to deliver awesome results for our Business stakeholders. Follow and promote best engineering practices like clean reusable code, Continuous Integration (CI), Test-Driven Development (TDD), Infrastructure as Code etc. Provide technical software support, including investigation and qualification of bugs, interpreting pr...

Skill - Amazon Connect Exp - 3 yrs to 12 yrs Location - Kochi Interview Mode: Face to Face Drive Date : 1st-Nov-25 Post reviewing the profiles, selected candidate will receive a mail confirmation for F2F Role & responsibilities Strong experience in contact center development Experience in creating AC flows (Amazon Connect) , Lex chatbots and Lambda functions Java / node.js Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services) Knowledge on AWS Lambda services and familiarity in AWS environment and eco system. Knowledge on Spring, Maven, Hibernate Knowledge on Data base technologies like MySQL or SQL Server or DB2/ RDS Application Development experience ...

Skill - Amazon Connect Exp - 3 yrs to 12 yrs Location - Kochi Interview Mode: Face to Face Drive Date : 1st-Nov-25 Post reviewing the profiles, selected candidate will receive a mail confirmation for F2F Role & responsibilities Strong experience in contact center development Experience in creating AC flows (Amazon Connect) , Lex chatbots and Lambda functions Java / node.js Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services) Knowledge on AWS Lambda services and familiarity in AWS environment and eco system. Knowledge on Spring, Maven, Hibernate Knowledge on Data base technologies like MySQL or SQL Server or DB2/ RDS Application Development experience ...

where youll be supported and inspired by a collaborative community of colleagues around the world, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your Role Design, development and testing of chatbot solutions leveraging AWS Lex, Python, AWS Lambda, and AWS DynamoDB. Experience in building conversation flow & CCAI/Google Dailogflow. Collaborate with technical analyst / solution architects to assist with solution design. Take ownership and accountability beyond ...

About The Role The SONG Practice | Google Specialist Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice SONG I Areas of Work Service Google CCAI, Solution and Platform Design | Level Manager / Senior Manager | Location Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp5 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collab...

Infrastructure Engineering As an Infrastructure Engineer with Convera , c looking for motivated and experienced Voice Engineers and professional who are eager to expand their expertise into the dynamic world of Amazon Connecta cutting-edge, cloud-based contact center solution that offers complete customization with scalable cloud technology. If you're looking to advance your career in software development, AWS, or AI, this is the perfect opportunity to upskill and work on innovative solutions. You Will Be Responsible For As a Voice Engineer, you will: Implement and optimize Amazon Connect cloud-based contact center solutions, including call and queue flows, agent experience, call recording, ...

Experience in developing chatbots using Dialogflow. Experience in designing/developing user-centric conversation experiences involving chat, text or voice. Experience in architecting and building AI powered chatbot applications using Dialogflow CX.

Senior Software Development Engineer Amazon Connect About the Role Were looking for a hands-on Amazon Connect Engineer who can turn complex customer-service requirements into secure, scalable, AI-powered contact-center solutions on AWS. You will own design, build, and optimization of Connect instances that leverage the latest capabilities—omnichannel routing, generative-AI self-service, and real-time analytics—to deliver best-in-class customer experiences. Key Responsibilities Architect, configure, and maintain Amazon Connect (queues, routing profiles, hours, hierarchies, DID/toll-free numbers). Design IVR and chatbot experiences with drag-and-drop Contact Flows, Amazon Lex, and Amazon Q in ...

Job Title: Senior Technical Architect AWS Service Cloud Voice (SVC) Rate: USD 38/hour Duration: 480 hours (Contract) Experience Required: 10+ years Location: Remote / Flexible Job Summary: We are looking for a highly experienced Senior Technical Architect with deep hands-on expertise in Amazon Connect, Amazon Lex, and AWS Lambda , to design and implement scalable solutions leveraging AWS Service Cloud Voice (SVC) . The ideal candidate should be a hands-on coder with strong architectural skills and a proven track record in AWS-based contact center solutions . Key Responsibilities: Design and implement end-to-end architecture for Service Cloud Voice (SVC) integrations using Amazon Connect, Lex...

Job Title: Service Cloud Voice Developer (Immediate Joiner) Location: Remote Engagement Type: Contract Duration: 480 Hours (Approx. 3 Months) Rate: USD 25/Hour Start Date: Immediate Job Description: We are looking for an experienced Service Cloud Voice Developer to join our team immediately. The ideal candidate will have strong hands-on experience integrating Amazon Connect , AWS Lambda , and Amazon Lex with Salesforce Service Cloud Voice , ensuring seamless communication workflows and enhanced customer experience. Key Responsibilities: Design, develop, and implement Service Cloud Voice solutions integrated with Amazon Connect . Build and deploy AWS Lambda functions to support call flow logi...

Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. You will work closely with our clients as consult...