We are looking for enthusiastic and customer-focused Service Associates to join our team at [Multiplex Name]. You will be responsible for delivering an exceptional guest experience through prompt service, maintaining cleanliness, and ensuring smooth F&B operations during showtimes. Key Responsibilities: Greet guests warmly and guide them to their seats or designated areas Operate food & beverage counters – take orders, prepare and serve items (popcorn, drinks, snacks) Ensure hygiene and cleanliness standards are followed in all service areas Refill stock at counters and ensure readiness before peak showtimes Handle billing, POS machine operations, and basic cash/card transactions Assist customers with directions, show timings, or general inquiries Monitor auditorium entry during and before the show; check tickets Clear trays, cups, and garbage after shows; maintain cleanliness in public areas Escalate customer complaints or technical issues to the supervisor Support crowd control during rush hours and ensure smooth entry/exit Requirements: 10th / 12th pass or higher (graduate preferred but not mandatory) 0–2 years of experience in hospitality, retail, or service roles Basic communication skills (Hindi, English; local language is a plus) Ability to work flexible shifts, weekends, and holidays Physically fit and able to stand for long durations Team player with a customer-first attitude Working Hours: Rotational shifts (morning, afternoon, closing) 6-day working week; weekends are mandatory Job Types: Full-time, Permanent, Fresher Pay: ₹12,390.89 - ₹29,184.66 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person Speak with the employer +91 6287275336
The Duty Manager is responsible for the overall operation of the multiplex during their assigned shift. This includes managing the team, ensuring excellent customer service, overseeing daily operations (box office, concessions, auditorium management, etc.), handling customer issues, and ensuring safety and cleanliness standards are upheld. Key Responsibilities:1. Operational Management Oversee daily operations across all departments (Box Office, Concessions, Housekeeping, and Projection). Ensure all showtimes are running on schedule. Monitor auditorium conditions (cleanliness, lighting, sound, air conditioning). Coordinate with projection team for technical issues. 2. Customer Service Resolve customer complaints efficiently and professionally. Ensure guests have a seamless and enjoyable experience. Supervise the ticketing and food counters for service quality. 3. Staff Supervision Lead and supervise front-of-house staff (ushers, cashiers, snack counter attendants, etc.). Conduct shift briefings and allocate duties. Ensure grooming and conduct standards are maintained. 4. Cash & Inventory Management Manage shift-wise cash handling and reconciliation. Monitor sales at food counters and ticket counters. Assist in inventory control and daily stock checks for F&B. 5. Health, Safety & Compliance Enforce fire safety, evacuation drills, and hygiene protocols. Ensure compliance with cinema policies, company SOPs, and legal requirements. Report and act on any hazards or safety breaches. Key Skills & Qualifications: Education: Graduate in Hospitality, Business, or related field preferred. Experience: 1–3 years in a similar role (hospitality, retail, cinema, or entertainment industry). Skills: Strong leadership and interpersonal skills. Customer-first attitude. Problem-solving under pressure. Team management and delegation. Basic computer and POS system proficiency. Working Conditions: Rotational shifts including weekends, evenings, and holidays. Fast-paced, customer-facing environment. Job Types: Full-time, Permanent Pay: ₹20,000.06 - ₹40,000.48 per month Benefits: Health insurance Provident Fund Work Location: In person
The Maintenance Incharge is responsible for overseeing the daily operations and maintenance of all building systems including electrical, plumbing, HVAC, fire safety, and general repairs. This role involves supervision of the technical team, ensuring preventive and breakdown maintenance, maintaining records, and ensuring compliance with safety and operational standards. Key Responsibilities:1. Maintenance Oversight: Supervise day-to-day maintenance activities for electrical, plumbing, AC/HVAC, lifts, pumps, and fire systems. Implement preventive maintenance schedules and ensure timely execution. Coordinate and respond to urgent maintenance issues and breakdowns. 2. Team Management: Lead and supervise technicians, electricians, plumbers, and AC mechanics. Allocate daily tasks, monitor performance, and provide technical support. Ensure staff follow safety procedures and company policies. 3. Vendor & AMC Coordination: Liaise with external vendors and contractors for specialized services and AMC (Annual Maintenance Contracts). Monitor quality of work and ensure timely completion of outsourced jobs. 4. Compliance & Safety: Ensure compliance with statutory and safety regulations (electrical safety, fire systems, etc.). Conduct regular safety drills and inspections. Maintain and update all maintenance and safety-related documentation. 5. Inventory & Reporting: Maintain stock of spare parts, tools, and consumables. Keep accurate records of maintenance work, service reports, checklists, and equipment logs. Prepare periodic reports on maintenance activities and equipment performance. Qualifications: Diploma / ITI in Electrical / Mechanical / HVAC / Plumbing or related field. Minimum 5+ years of experience in facility or maintenance management. Strong knowledge of MEP systems, preventive maintenance, and vendor handling. Familiarity with fire and safety systems, DG sets, lifts, and building services. Key Skills: Technical troubleshooting Team leadership Preventive maintenance planning Vendor and AMC coordination Safety & compliance awareness Computer skills (basic MS Office / Maintenance software) Working Conditions: Will be required to work on-site. May need to be available for emergency maintenance calls or off-hour support. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹350,000.00 per month
We are seeking a dynamic and experienced Sous Chef to join our culinary team at a busy multiplex . The Sous Chef will assist in overseeing kitchen operations, ensuring the efficient preparation and service of high-quality food across various outlets including concession stands, cafes, lounges, and premium dine-in cinema services. The ideal candidate will be passionate about food, possess strong leadership skills, and have experience in high-volume, fast-paced foodservice environments. Key Responsibilities: Assist in daily kitchen operations across all food outlets within the multiplex. Supervise kitchen staff and ensure all food is prepared to company standards, recipes, and presentation. Monitor food preparation methods, portion sizes, and waste reduction initiatives. Maintain cleanliness, organization, and compliance with food safety and sanitation standards (e.g., HACCP). Assist in menu planning, costing, and seasonal offerings tailored to movie-goers and event audiences. Oversee inventory management, stock rotation, and ordering of supplies. Train and mentor junior kitchen staff, promoting a positive and efficient team culture. Ensure timely food service during high-traffic periods, such as weekend evenings or movie premieres. Collaborate with front-of-house and event teams to deliver seamless guest experiences. Requirements: Proven experience as a Sous Chef or Senior Chef de Partie, preferably in a high-volume restaurant, hotel, or cinema/entertainment venue. Culinary diploma or relevant certification is preferred. Knowledge of diverse cuisines, modern cooking techniques, and quick-serve operations. Strong leadership, organizational, and communication skills. Ability to work under pressure, especially during peak service hours. Familiarity with food safety regulations and kitchen hygiene standards. Flexibility to work evenings, weekends, and holidays as required. Preferred Skills: Experience with fast-casual and premium F&B service formats. Understanding of F&B cost control and inventory systems. Passion for customer service and innovation in food offerings. Benefits: Competitive salary and performance-based incentives Staff meals and discounts Career growth opportunities within a leading entertainment group Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹350,000.00 per month
Job Summary: The Plumbing & HVAC Certified Technician will be responsible for the installation, operation, and maintenance of plumbing systems, heating, ventilation, and air conditioning (HVAC) systems to ensure comfort, safety, and efficient functioning. The candidate must hold relevant certifications and have hands-on experience in industrial, commercial, or residential setups. Key Responsibilities: Plumbing Maintenance & Installation: Install, repair, and maintain water supply, drainage, and sanitation systems. Troubleshoot and fix leaks, blockages, and faulty fixtures. Ensure compliance with plumbing codes, regulations, and safety standards. HVAC System Operation & Maintenance: Install, maintain, and repair heating, ventilation, and air conditioning systems. Perform regular inspections, preventive maintenance, and troubleshooting of HVAC units. Monitor system efficiency, airflow, and temperature control. Equipment & System Testing: Conduct water pressure tests, pipe leak detection, and HVAC performance assessments. Calibrate HVAC controls, thermostats, and safety devices. Documentation & Reporting: Maintain maintenance logs, service reports, and equipment records. Report any major faults or safety hazards to management promptly. Safety & Compliance: Follow all safety protocols and wear appropriate PPE during work. Ensure compliance with local plumbing, mechanical, and HVAC regulations. Participate in safety drills and audits as required. Qualifications & Certifications: ITI/Diploma in Plumbing, Mechanical, or HVAC engineering. Certified in Plumbing & HVAC (e.g., F-Gas Certification, HVAC Technician Certificate, Licensed Plumber). Minimum [2] years of experience in maintenance and installation of plumbing and HVAC systems. Skills & Competencies: Strong knowledge of plumbing systems, HVAC units, and their maintenance procedures. Ability to troubleshoot complex plumbing and HVAC issues. Familiarity with relevant safety standards, building codes, and compliance regulations. Good documentation and reporting skills. Ability to work independently and in a team. Experience: Preferably [3-5] years of hands-on experience in industrial, commercial, or residential projects. Work Environment: Industrial plants, commercial buildings, or residential complexes. Exposure to pipelines, HVAC ducts, boilers, and air conditioning units. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month
The Electrical / Transformer / DG Certified Technician will be responsible for the operation, maintenance, and troubleshooting of electrical systems, transformers, and diesel generators to ensure reliable power supply and safety compliance. The candidate must hold relevant certifications and have hands-on experience in industrial or commercial electrical systems. Key Responsibilities: Transformer Maintenance: Inspect, test, and maintain transformers as per standard procedures. Perform preventive and corrective maintenance of power transformers and distribution transformers. Monitor oil levels, insulation, and temperature of transformers. Diesel Generator (DG) Operation & Maintenance: Operate, inspect, and maintain DG sets for optimal performance. Troubleshoot electrical and mechanical faults in DGs. Conduct regular load tests and ensure compliance with operational standards. Electrical Systems Maintenance: Maintain and repair electrical panels, switchgears, circuit breakers, and wiring. Ensure compliance with electrical safety standards and regulations. Respond promptly to power failures or electrical breakdowns. Documentation & Reporting: Maintain logbooks, maintenance records, and service reports. Prepare reports on equipment performance, faults, and preventive maintenance schedules. Safety & Compliance: Follow safety protocols and use personal protective equipment (PPE) at all times. Ensure all work complies with statutory regulations and company policies. Participate in safety drills and electrical audits. Qualifications & Certifications: ITI/Diploma in Electrical Engineering or equivalent. Certified in handling transformers, DGs, and electrical installations (e.g., Licensed Electrician Certificate, DG Operator Certificate). Minimum [3] years of experience in maintenance and operation of transformers and DG sets. Skills & Competencies: Strong knowledge of electrical systems, transformers, and DG operations. Ability to troubleshoot electrical faults and perform preventive maintenance. Familiarity with safety standards, electrical codes, and regulatory compliance. Good documentation and reporting skills. Ability to work in shifts if required. Experience: Preferably [3-5] years of hands-on experience in industrial or commercial electrical maintenance. Work Environment: Industrial / Plant / Commercial building settings. Exposure to high voltage and heavy electrical equipment. Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹30,000.00 per month
The Electrical / Transformer / DG Certified Technician will be responsible for the operation, maintenance, and troubleshooting of electrical systems, transformers, and diesel generators to ensure reliable power supply and safety compliance. The candidate must hold relevant certifications and have hands-on experience in industrial or commercial electrical systems. Key Responsibilities: Transformer Maintenance: Inspect, test, and maintain transformers as per standard procedures. Perform preventive and corrective maintenance of power transformers and distribution transformers. Monitor oil levels, insulation, and temperature of transformers. Diesel Generator (DG) Operation & Maintenance: Operate, inspect, and maintain DG sets for optimal performance. Troubleshoot electrical and mechanical faults in DGs. Conduct regular load tests and ensure compliance with operational standards. Electrical Systems Maintenance: Maintain and repair electrical panels, switchgears, circuit breakers, and wiring. Ensure compliance with electrical safety standards and regulations. Respond promptly to power failures or electrical breakdowns. Documentation & Reporting: Maintain logbooks, maintenance records, and service reports. Prepare reports on equipment performance, faults, and preventive maintenance schedules. Safety & Compliance: Follow safety protocols and use personal protective equipment (PPE) at all times. Ensure all work complies with statutory regulations and company policies. Participate in safety drills and electrical audits. Qualifications & Certifications: ITI/Diploma in Electrical Engineering or equivalent. Certified in handling transformers, DGs, and electrical installations (e.g., Licensed Electrician Certificate, DG Operator Certificate). Minimum [3] years of experience in maintenance and operation of transformers and DG sets. Skills & Competencies: Strong knowledge of electrical systems, transformers, and DG operations. Ability to troubleshoot electrical faults and perform preventive maintenance. Familiarity with safety standards, electrical codes, and regulatory compliance. Good documentation and reporting skills. Ability to work in shifts if required. Experience: Preferably [3-5] years of hands-on experience in industrial or commercial electrical maintenance. Work Environment: Industrial / Plant / Commercial building settings. Exposure to high voltage and heavy electrical equipment. Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹30,000.00 per month
Job Summary: The Plumbing & HVAC Certified Technician will be responsible for the installation, operation, and maintenance of plumbing systems, heating, ventilation, and air conditioning (HVAC) systems to ensure comfort, safety, and efficient functioning. The candidate must hold relevant certifications and have hands-on experience in industrial, commercial, or residential setups. Key Responsibilities: Plumbing Maintenance & Installation: Install, repair, and maintain water supply, drainage, and sanitation systems. Troubleshoot and fix leaks, blockages, and faulty fixtures. Ensure compliance with plumbing codes, regulations, and safety standards. HVAC System Operation & Maintenance: Install, maintain, and repair heating, ventilation, and air conditioning systems. Perform regular inspections, preventive maintenance, and troubleshooting of HVAC units. Monitor system efficiency, airflow, and temperature control. Equipment & System Testing: Conduct water pressure tests, pipe leak detection, and HVAC performance assessments. Calibrate HVAC controls, thermostats, and safety devices. Documentation & Reporting: Maintain maintenance logs, service reports, and equipment records. Report any major faults or safety hazards to management promptly. Safety & Compliance: Follow all safety protocols and wear appropriate PPE during work. Ensure compliance with local plumbing, mechanical, and HVAC regulations. Participate in safety drills and audits as required. Qualifications & Certifications: ITI/Diploma in Plumbing, Mechanical, or HVAC engineering. Certified in Plumbing & HVAC (e.g., F-Gas Certification, HVAC Technician Certificate, Licensed Plumber). Minimum [2] years of experience in maintenance and installation of plumbing and HVAC systems. Skills & Competencies: Strong knowledge of plumbing systems, HVAC units, and their maintenance procedures. Ability to troubleshoot complex plumbing and HVAC issues. Familiarity with relevant safety standards, building codes, and compliance regulations. Good documentation and reporting skills. Ability to work independently and in a team. Experience: Preferably [3-5] years of hands-on experience in industrial, commercial, or residential projects. Work Environment: Industrial plants, commercial buildings, or residential complexes. Exposure to pipelines, HVAC ducts, boilers, and air conditioning units. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month
The Usher is responsible for delivering an exceptional guest experience by assisting customers throughout their visit to the cineplex. This includes greeting and guiding guests, managing auditorium entry/exit, assisting at counters, operating POS systems, and maintaining cleanliness & safety standards. Knowledge of the Vista cinema management system will be an added advantage. Key ResponsibilitiesGuest Experience & Front-of-House Operations Welcome guests warmly and guide them to screens, seats, and facilities. Assist guests with inquiries related to showtimes, seating, and cinema facilities. Ensure queue management and smooth flow of guests at entry and concession counters. Support guests with special needs, senior citizens, or families requiring assistance. POS & Counter Operations Operate Point of Sale (POS) system for ticketing and/or concessions. Handle cash, card, UPI, and digital payments accurately. Promote combo offers, upgrades, and loyalty programs to increase sales. Manage basic stock handling at concession counters (popcorn, beverages, snacks). Auditorium & Safety Management Check tickets and ensure guests enter the correct auditorium. Conduct pre-show checks for cleanliness, screen quality, sound, seat conditions, and safety. Monitor audience behavior and maintain discipline inside the auditorium. Ensure timely show start, interval, and end-of-show routines. Follow emergency procedures and safety protocols when required. Cleanliness & Hygiene Maintain cleanliness of lobby, counters, restrooms, and auditoriums. Ensure quick turnaround of auditorium cleaning between shows. Adhere to food safety, hygiene, and sanitization standards. Skills & Qualifications Education: 12th Pass / Graduate (preferred) Experience: 0–2 years in customer service, hospitality, cinema, or retail. Preferred Skills: Experience in cinema operations or hospitality industry. Working knowledge of Vista Software (preferred). Good communication skills (English & Local Language). Customer-focused attitude with a pleasant and energetic personality. Basic computer knowledge & POS handling skills. Behavioral Competencies Positive attitude and team spirit Polite, disciplined, and well-groomed Ability to multitask under high-pressure show timings Problem-solving and guest-handling skills Punctual and reliable Work Environment Rotational shifts, including weekends and public holidays Uniform and grooming standards to be followed at all times Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month
The Usher is responsible for delivering an exceptional guest experience by assisting customers throughout their visit to the cineplex. This includes greeting and guiding guests, managing auditorium entry/exit, assisting at counters, operating POS systems, and maintaining cleanliness & safety standards. Knowledge of the Vista cinema management system will be an added advantage. Key ResponsibilitiesGuest Experience & Front-of-House Operations Welcome guests warmly and guide them to screens, seats, and facilities. Assist guests with inquiries related to showtimes, seating, and cinema facilities. Ensure queue management and smooth flow of guests at entry and concession counters. Support guests with special needs, senior citizens, or families requiring assistance. POS & Counter Operations Operate Point of Sale (POS) system for ticketing and/or concessions. Handle cash, card, UPI, and digital payments accurately. Promote combo offers, upgrades, and loyalty programs to increase sales. Manage basic stock handling at concession counters (popcorn, beverages, snacks). Auditorium & Safety Management Check tickets and ensure guests enter the correct auditorium. Conduct pre-show checks for cleanliness, screen quality, sound, seat conditions, and safety. Monitor audience behavior and maintain discipline inside the auditorium. Ensure timely show start, interval, and end-of-show routines. Follow emergency procedures and safety protocols when required. Cleanliness & Hygiene Maintain cleanliness of lobby, counters, restrooms, and auditoriums. Ensure quick turnaround of auditorium cleaning between shows. Adhere to food safety, hygiene, and sanitization standards. Skills & Qualifications Education: 12th Pass / Graduate (preferred) Experience: 0–2 years in customer service, hospitality, cinema, or retail. Preferred Skills: Experience in cinema operations or hospitality industry. Working knowledge of Vista Software (preferred). Good communication skills (English & Local Language). Customer-focused attitude with a pleasant and energetic personality. Basic computer knowledge & POS handling skills. Behavioral Competencies Positive attitude and team spirit Polite, disciplined, and well-groomed Ability to multitask under high-pressure show timings Problem-solving and guest-handling skills Punctual and reliable Work Environment Rotational shifts, including weekends and public holidays Uniform and grooming standards to be followed at all times Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month
Job Title: Supervisor – Cineplex Department: Operations Reports To: Duty Manager / Cinema Manager Job Purpose: To ensure smooth day-to-day operations of the cinema, maintaining high standards of customer service, cleanliness, and team efficiency across all departments — Box Office, Concessions, and Auditorium. The Supervisor acts as a bridge between staff and management, ensuring seamless coordination and guest satisfaction. Key Responsibilities: 1. Operations Management Supervise daily operations across Box Office, Concessions, and Floor. Ensure all areas are clean, functional, and guest-ready before every show. Monitor show timings, auditorium readiness, and seat checks. Coordinate with projection, housekeeping, and maintenance teams for smooth functioning. Ensure adherence to SOPs (Standard Operating Procedures). 2. Staff Supervision & Training Oversee and guide team members (ushers, counter staff, cleaners). Conduct pre-shift briefings and allocate responsibilities. Train new employees on service standards, POS usage, and safety protocols. Maintain staff discipline, grooming, and punctuality. 3. Customer Service Handle guest queries, feedback, and complaints promptly and politely. Ensure all guests have a pleasant experience throughout their visit. Resolve escalated issues and report major incidents to the Duty Manager. 4. Cash & POS Handling Supervise POS transactions at counters and box office. Ensure accurate cash handling, daily reconciliation, and deposit procedures. Knowledge of Vista software preferred. 5. Safety & Compliance Ensure all safety, fire, and hygiene standards are followed. Report any maintenance or safety issues immediately. Conduct routine checks for compliance with cinema operational standards. Qualifications & Experience: Graduate in Hospitality / Management / Commerce or equivalent. 2–4 years of experience in retail / hospitality / cinema operations. Prior experience as a team leader or supervisor preferred. Working knowledge of Vista POS software an advantage. Skills Required: Strong leadership and communication skills. Excellent customer service and problem-solving ability. Attention to detail and time management. Ability to work in shifts, weekends, and holidays. Basic computer knowledge (MS Office, POS systems). Work Schedule: Rotational shifts, including weekends and public holidays. Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹15,000.00 per month
The Store Executive – F&B (Cineplex) is responsible for managing all food, beverage, and concession inventory at the cinema. This includes receipt, storage, issuance, and control of stock for the concession counters and kitchen areas. The role ensures smooth operations by maintaining proper inventory levels, adhering to hygiene standards, and coordinating with purchase and operations teams. Key Responsibilities:1. Inventory Management Maintain accurate stock of all concession items such as popcorn kernels, nachos, sauces, beverages, disposables, etc. Monitor daily issues to counters and kitchen; maintain updated stock records. Conduct daily and monthly physical stock counts and reconcile with system data. Ensure FIFO (First In, First Out) method for all consumables and perishables. Identify and report slow-moving, expired, or damaged items promptly. 2. Material Receipt & Verification Receive goods from vendors as per purchase order and verify quantity & quality. Cross-check invoices/delivery challans with purchase orders. Reject and document any damaged or substandard items. Prepare GRN (Goods Receipt Note) and update inventory systems. 3. Storage & Hygiene Maintain organized storage areas with proper labeling and segregation (food / non-food). Ensure appropriate temperature and humidity for perishable items. Follow strict hygiene, pest control, and FSSAI compliance standards. Coordinate periodic cleaning and upkeep of store areas. 4. Issuance & Consumption Control Issue items to concession and kitchen teams based on approved indents. Track and document daily issues and returns from counters. Work with the F&B and finance teams to analyze consumption vs. sales reports. Support in variance analysis and minimize wastage or pilferage. 5. Coordination & Reporting Coordinate with the purchase department for timely replenishment of stock. Submit daily and monthly stock statements to management. Support internal audits and assist in cost control initiatives. Liaise with vendors and accounts for billing and payment verification. Qualifications & Skills: Bachelor’s Degree or Diploma in Hotel Management / Commerce / Supply Chain. 2–5 years of experience in F&B or hospitality stores management. Knowledge of F&B materials, perishables handling, and vendor coordination. Familiarity with inventory software (e.g., POS, ERP). Strong attention to detail, accuracy, and record-keeping. Good communication and coordination skills. Key Competencies: Organized and methodical Integrity and accountability Time management Team coordination Knowledge of hygiene and safety standards Qualifications & Skills: Graduate / Diploma in Hotel Management, Commerce, or Supply Chain. 2–5 years of experience in F&B or cinema concession store management. Knowledge of F&B products, concession materials, and storage procedures. Familiar with POS / ERP or other inventory software. Strong record-keeping, analytical, and communication skills. High integrity and attention to detail. Key Competencies: Organized and disciplined Team coordination Accuracy and accountability Time management and multitasking Knowledge of hygiene and safety standards Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
The Box Office Incharge is responsible for overseeing all ticketing operations at the cinema, ensuring smooth and efficient service for guests. This role includes supervising box office staff, managing cash transactions, coordinating with online ticketing platforms, maintaining reports, and ensuring high levels of customer satisfaction. Key Responsibilities:1. Ticketing Operations Manage daily box office operations, including counter sales and online bookings. Ensure accurate issuance of movie tickets and compliance with cinema policies. Monitor and update show timings, seat availability, and promotions in the POS system. Coordinate with the Duty Manager for smooth start of shows and seat control. 2. Cash & Reconciliation Supervise all financial transactions at the box office, including cash, card, and online payments. Ensure proper billing and provide receipts for all sales. Conduct end-of-day cash reconciliation and prepare daily collection reports. Deposit cash securely and maintain accountability for all transactions. 3. Staff Supervision Schedule and supervise box office staff shifts and counters. Train new staff on ticketing software, SOPs, and customer service. Monitor staff performance, grooming, and discipline. Ensure adequate manpower during peak hours and movie releases. 4. Customer Service Handle customer inquiries, seat preferences, and booking issues politely and efficiently. Resolve complaints or escalate them to the Duty Manager when needed. Ensure smooth guest flow during entry, intermissions, and exits. Promote combo offers, memberships, or loyalty programs when applicable. 5. Coordination & Reporting Coordinate with the Operations, IT, and Marketing teams for ticketing updates or promotions. Prepare daily, weekly, and monthly ticket sales reports. Ensure data accuracy for occupancy, revenue, and category-wise performance. Support internal audits and compliance checks. Qualifications & Skills: Graduate in Commerce / Hospitality / Management. 2–4 years of experience in cinema, retail, or hospitality front office operations. Proficiency in ticketing software (e.g., Vista, TicketNew, BookMyShow, etc.). Strong communication, leadership, and numerical skills. Cash handling experience and high level of integrity. Customer-oriented approach with problem-solving ability. Key Competencies: Accuracy & attention to detail Leadership & supervision Customer service excellence Accountability & reliability Time management under pressure Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
The Box Office Staff is responsible for handling all ticketing-related activities at the cinema. This includes selling movie tickets, managing customer queries, handling cash transactions, and ensuring smooth guest service at the box office counter. The role requires excellent communication, accuracy, and a customer-friendly attitude. Key Responsibilities:1. Ticket Sales & Operations Handle movie ticket sales at the counter and assist guests with show details and seat selection. Operate the ticketing system to process bookings, cancellations, and exchanges. Ensure all transactions are accurate and follow company procedures. Update show details, seat availability, and pricing in coordination with the Box Office Incharge. 2. Customer Service Greet guests courteously and provide information about movies, timings, and ongoing offers. Assist customers with online booking or QR ticket issues. Handle customer complaints or queries professionally and escalate when necessary. Maintain a positive and service-oriented attitude at all times. 3. Cash & Transaction Handling Manage cash, card, and online payment transactions accurately. Ensure correct billing and issue of receipts to customers. Maintain end-of-shift cash reconciliation and handover reports. Follow company cash handling and security protocols. 4. Coordination & Support Coordinate with ushering, concession, and duty management teams for smooth operations. Assist in managing crowd control during peak hours or movie releases. Maintain cleanliness and organization at the box office area. Support promotional or marketing activities when required. Qualifications & Skills: Minimum 12th Pass / Graduate in any stream. 0–2 years of experience in cinema, retail, or hospitality (freshers welcome). Basic computer knowledge and familiarity with ticketing or POS systems. Good communication and interpersonal skills. Honest, punctual, and customer-focused attitude. Key Competencies: Customer service orientation Attention to detail Teamwork and cooperation Cash handling accuracy Polite and confident communication Job Types: Full-time, Permanent, Fresher, Internship Contract length: 6 months Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
The Store Executive – F&B (Cineplex) is responsible for managing all food, beverage, and concession inventory at the cinema. This includes receipt, storage, issuance, and control of stock for the concession counters and kitchen areas. The role ensures smooth operations by maintaining proper inventory levels, adhering to hygiene standards, and coordinating with purchase and operations teams. Key Responsibilities:1. Inventory Management Maintain accurate stock of all concession items such as popcorn kernels, nachos, sauces, beverages, disposables, etc. Monitor daily issues to counters and kitchen; maintain updated stock records. Conduct daily and monthly physical stock counts and reconcile with system data. Ensure FIFO (First In, First Out) method for all consumables and perishables. Identify and report slow-moving, expired, or damaged items promptly. 2. Material Receipt & Verification Receive goods from vendors as per purchase order and verify quantity & quality. Cross-check invoices/delivery challans with purchase orders. Reject and document any damaged or substandard items. Prepare GRN (Goods Receipt Note) and update inventory systems. 3. Storage & Hygiene Maintain organized storage areas with proper labeling and segregation (food / non-food). Ensure appropriate temperature and humidity for perishable items. Follow strict hygiene, pest control, and FSSAI compliance standards. Coordinate periodic cleaning and upkeep of store areas. 4. Issuance & Consumption Control Issue items to concession and kitchen teams based on approved indents. Track and document daily issues and returns from counters. Work with the F&B and finance teams to analyze consumption vs. sales reports. Support in variance analysis and minimize wastage or pilferage. 5. Coordination & Reporting Coordinate with the purchase department for timely replenishment of stock. Submit daily and monthly stock statements to management. Support internal audits and assist in cost control initiatives. Liaise with vendors and accounts for billing and payment verification. Qualifications & Skills: Bachelor’s Degree or Diploma in Hotel Management / Commerce / Supply Chain. 2–5 years of experience in F&B or hospitality stores management. Knowledge of F&B materials, perishables handling, and vendor coordination. Familiarity with inventory software (e.g., POS, ERP). Strong attention to detail, accuracy, and record-keeping. Good communication and coordination skills. Key Competencies: Organized and methodical Integrity and accountability Time management Team coordination Knowledge of hygiene and safety standards Qualifications & Skills: Graduate / Diploma in Hotel Management, Commerce, or Supply Chain. 2–5 years of experience in F&B or cinema concession store management. Knowledge of F&B products, concession materials, and storage procedures. Familiar with POS / ERP or other inventory software. Strong record-keeping, analytical, and communication skills. High integrity and attention to detail. Key Competencies: Organized and disciplined Team coordination Accuracy and accountability Time management and multitasking Knowledge of hygiene and safety standards Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
The Box Office Incharge is responsible for overseeing all ticketing operations at the cinema, ensuring smooth and efficient service for guests. This role includes supervising box office staff, managing cash transactions, coordinating with online ticketing platforms, maintaining reports, and ensuring high levels of customer satisfaction. Key Responsibilities:1. Ticketing Operations Manage daily box office operations, including counter sales and online bookings. Ensure accurate issuance of movie tickets and compliance with cinema policies. Monitor and update show timings, seat availability, and promotions in the POS system. Coordinate with the Duty Manager for smooth start of shows and seat control. 2. Cash & Reconciliation Supervise all financial transactions at the box office, including cash, card, and online payments. Ensure proper billing and provide receipts for all sales. Conduct end-of-day cash reconciliation and prepare daily collection reports. Deposit cash securely and maintain accountability for all transactions. 3. Staff Supervision Schedule and supervise box office staff shifts and counters. Train new staff on ticketing software, SOPs, and customer service. Monitor staff performance, grooming, and discipline. Ensure adequate manpower during peak hours and movie releases. 4. Customer Service Handle customer inquiries, seat preferences, and booking issues politely and efficiently. Resolve complaints or escalate them to the Duty Manager when needed. Ensure smooth guest flow during entry, intermissions, and exits. Promote combo offers, memberships, or loyalty programs when applicable. 5. Coordination & Reporting Coordinate with the Operations, IT, and Marketing teams for ticketing updates or promotions. Prepare daily, weekly, and monthly ticket sales reports. Ensure data accuracy for occupancy, revenue, and category-wise performance. Support internal audits and compliance checks. Qualifications & Skills: Graduate in Commerce / Hospitality / Management. 2–4 years of experience in cinema, retail, or hospitality front office operations. Proficiency in ticketing software (e.g., Vista, TicketNew, BookMyShow, etc.). Strong communication, leadership, and numerical skills. Cash handling experience and high level of integrity. Customer-oriented approach with problem-solving ability. Key Competencies: Accuracy & attention to detail Leadership & supervision Customer service excellence Accountability & reliability Time management under pressure Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
The Box Office Staff is responsible for handling all ticketing-related activities at the cinema. This includes selling movie tickets, managing customer queries, handling cash transactions, and ensuring smooth guest service at the box office counter. The role requires excellent communication, accuracy, and a customer-friendly attitude. Key Responsibilities:1. Ticket Sales & Operations Handle movie ticket sales at the counter and assist guests with show details and seat selection. Operate the ticketing system to process bookings, cancellations, and exchanges. Ensure all transactions are accurate and follow company procedures. Update show details, seat availability, and pricing in coordination with the Box Office Incharge. 2. Customer Service Greet guests courteously and provide information about movies, timings, and ongoing offers. Assist customers with online booking or QR ticket issues. Handle customer complaints or queries professionally and escalate when necessary. Maintain a positive and service-oriented attitude at all times. 3. Cash & Transaction Handling Manage cash, card, and online payment transactions accurately. Ensure correct billing and issue of receipts to customers. Maintain end-of-shift cash reconciliation and handover reports. Follow company cash handling and security protocols. 4. Coordination & Support Coordinate with ushering, concession, and duty management teams for smooth operations. Assist in managing crowd control during peak hours or movie releases. Maintain cleanliness and organization at the box office area. Support promotional or marketing activities when required. Qualifications & Skills: Minimum 12th Pass / Graduate in any stream. 0–2 years of experience in cinema, retail, or hospitality (freshers welcome). Basic computer knowledge and familiarity with ticketing or POS systems. Good communication and interpersonal skills. Honest, punctual, and customer-focused attitude. Key Competencies: Customer service orientation Attention to detail Teamwork and cooperation Cash handling accuracy Polite and confident communication Job Types: Full-time, Permanent, Fresher, Internship Contract length: 6 months Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person