Hiring for backoffice role in travel domain Salary upto 30,000 in hand 6+ months of experience in GDS Amadeus Candidate should be well versed with refunds & cancellations 5.5 working days Ugrad eligible Call or whatsapp Imaad @ 91036 13849

We are conducting Mega job fair for Top 10 Companies, Hiring Graduate Freshers only . Job Title: Graduate Fresher Non-Voice Process Location: Bangalore Job Type: Full-Time Experience Level: Fresher Industry: BPO / ITES / Customer Support Job Summary: We are seeking enthusiastic and detail-oriented graduates to join our team as Non-Voice Process Executives. This is an excellent opportunity for freshers to kick-start their careers in a dynamic and growth-oriented environment. The role involves handling back-end support tasks, data management, email/chat support, and documentation without any voice-based interactions. Key Responsibilities: Handle customer queries through email, chat, or ticketing systems. Accurately input and update data in internal systems. Process customer requests and transactions as per defined procedures. Maintain high levels of accuracy and attention to detail. Work collaboratively with team members and adhere to SLA timelines. Escalate complex queries to the appropriate department. Eligibility Criteria: Any graduate (B.Com, BBA, B.Sc, B.A, BCA, etc.) Freshers are welcome; no prior experience required. Typing speed: Minimum 25-30 WPM with 90% accuracy. Skills Required: Good written English communication skills. Proficiency in using computers and MS Office tools. Strong attention to detail and accuracy. Ability to handle repetitive tasks with consistency. Willingness to work in rotational shifts (if required). Perks and Benefits: Competitive salary and performance-based incentives. Opportunities for career growth and skill development. Friendly and collaborative work environment. Paid training and onboarding. Shift Timing: [Day Shift / Rotational Shift / Night Shift. Mode of Work: Hybrid. Contact : Aditya - 9900024951 / 7760984460 / 7259027282 / 9686454296 Spandana - 9900024811 / 7259027295 / 9686682465

Hiring CCE / Travel Sales Consultant Experience in US / UK Travel Minimum 1 year Experience In Travel Process ( Voice Process ) 5 Days Cab Meal Provided Location - Delhi , Noida , Gurgaon Salary upto 40K Drop Your CV 7011890554

Call/whats app 9564899005 Travel Consultant -Immediate joiners Minimum 1 year experience in US travel process is must Good communication. Candidate who stays in Dehradun only can apply. Location-Dehradun Salary upto 50K + Unlimited Incentives Required Candidate profile Call/whats app 9564899005

Share CV Call/Whats app - 9060745209 Hiring Travel Consultants Min 2 years experience in US travel process, excellent communication. Sell Flight tickets and manage travel sales Location-Gurgaon/Delhi/Noida Max salary of 70k plus incentives Required Candidate profile Share CV Call/Whats app - 9060745209

Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Ltimindtree Hiring for Business Analyst in Hospitality domain. Exp- 5 to 8 yrs Location- Pune/Bangalore Notice period -0 to 30 days Mandatory Skills : BA with Hospitality domain, background of AWS Cloud and Big data if interested Pls share below details along with cv-Richa.Srivastava@ltimindtree.com Total Experience- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Current Company- Date of Birth- Passport size photo- Pan no- Availability for interview(Mention date &Time)- Job Description- Need a strong hands-on Business Analyst with deep domain knowledge proficient in managing business requirements documenting use cases and excellent communicator Should have 5 years of exclusive experience in Hospitality domain andor Revenue Management Systems RMS including dynamic pricing demand and supply pricing parameters cancellation and demand forecasting This mandatory Should have background of AWS Cloud and Big data landscape technologies Should have ability to query database to understand the data flows Responsible for interaction with business users including eliciting comprehensive business requirements and use cases and recommending appropriate solutions Deliver precise functional specifications to include detailed overviews workflows business rules interface design and definitions data analysis and data mapping to users and development teams

About the Role: As an Air Ticketing Executive at EaseMyTrip.com , you will be responsible for managing flight bookings, modifications, cancellations, and customer queries related to air travel. You will interact directly with customers, travel agents, and airline partners to ensure accurate and timely ticket issuance and support. This role is ideal for someone with a strong understanding of airline reservation systems, fare rules, and a customer-first approach. You will play a vital part in delivering smooth and efficient travel experiences. Key Responsibilities Flight Booking & Ticketing: Handle domestic and international flight bookings, issue tickets accurately using airline reservation systems and GDS platforms. Amendments & Cancellations: Process rebookings, date changes, cancellations, and refunds as per airline and company policies. Customer Support: Assist customers with flight-related queries over calls, emails, or chatsincluding fare details, baggage policies, seat selection, and special requests. Fare Calculation & Comparison: Calculate accurate fares, apply discounts, compare flight options, and inform customers of the most economical and convenient choices. GDS & Airline Portal Operations: Work on GDS platforms like Amadeus, Galileo, Sabre or airline-specific portals to issue, modify, or cancel tickets. PNR Management: Monitor and manage PNRs (Passenger Name Records), ensure timely ticketing, and follow up on waitlisted or unconfirmed bookings. Coordination with Airlines & Vendors: Liaise with airlines, consolidators, and backend teams to resolve booking issues, seek fare waivers, or manage special service requests (SSRs). Documentation & Reporting: Maintain booking records, transaction logs, and share MIS reports with supervisors or management as required. Policy Adherence: Follow IATA standards, airline fare rules, and company procedures to ensure accuracy and compliance in all transactions. Team Collaboration: Coordinate with customer care, holiday, and sales teams to ensure smooth delivery of flight services. Preferred Candidate Profile Experience: 0 to 5 years of experience in air ticketing. Freshers with strong GDS training or travel domain knowledge are welcome. Educational Qualification: Graduate in any discipline. Certification in Travel & Tourism or IATA is preferred. GDS Knowledge: Familiar with at least one Global Distribution System (GDS) like Amadeus, Galileo, or Sabre. Airline Policies: Understanding of airline fare rules, baggage policies, cancellation norms, and reissuance procedures. Communication Skills: Fluent in Hindi and English. Ability to explain travel terms clearly and confidently to customers. Customer Orientation: Polite, professional, and empathetic when handling customer concerns related to flight bookings. Tech Proficiency: Comfortable with reservation systems, airline portals, email communication, and MS Excel for reports. Detail-Oriented: High accuracy in fare calculations, PNR entries, and passenger data input. Problem Solving: Ability to handle last-minute booking challenges, fare differences, and route changes with quick turnaround. Flexibility: Willing to work in rotational shifts, weekends, and during peak travel seasons or emergencies.

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can Call/Whatsapp HR Lal- 8302528484 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can Call/Whatsapp HR Arpit- 9588836462 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Ritika- 8619210763 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Jyoti- 9214555567 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Assistant Manager/Deputy Manager - ARC/BSP | Travel Domain | 8+ Years Location - Pune/Mumbai Summary - We are looking for an experienced professional with deep knowledge in travel management back-end operations, reconciliation, and GDS systems . If you have 8+ years of experience in the travel industry and a strong command over ARC/BSP settlements , this is your opportunity to join a dynamic and growing team. Your Future Employer - Join a leading global travel services provider known for excellence in corporate travel management, delivering exceptional services and cutting-edge travel solutions across industries. Responsibilities - Handle complex reconciliation of travel agency and airline transactions including ARC and BSP settlements. Ensure timely and accurate fulfillment of air, hotel, and queue management. Monitor real-time operations , allocate tasks, and ensure SLAs are met. Act as a subject matter expert for Sabre, Amadeus , and other GDS platforms. Manage financial records, identify discrepancies , and drive resolutions. Collaborate with internal stakeholders and external vendors for issue resolution and payment cycle tracking . Prepare periodic reports for senior management and support compliance audits. Stay updated on IATA, ARC, and BSP guidelines and implement industry best practices. Lead training and refresher programs to improve team capabilities. Requirements - Minimum 8 years of experience in a Global Travel Management Company (TMC). Strong understanding of Sabre, Amadeus, ARC, and BSP processes. Experience managing TMC back-end operations and complex ticketing workflows. Excellent communication skills both verbal and written. Proficient in MIS and reconciliation reporting . IATA Certification or Diploma in Travel preferred . Willing to work in 24x7 shifts . What is in it for you - Opportunity to work with an industry leader in the global travel ecosystem . Profile Keywords - Crescendo Global, Mumbai Jobs, ARC BSP Jobs, Travel Domain Jobs, Reconciliation Specialist, TMC Jobs, GDS Jobs, Amadeus Jobs, Sabre Jobs, IATA Certified Jobs, Corporate Travel Jobs, Financial Reconciliation Jobs, Airline Settlement Jobs

Job Title: Manager Operations (Travel Process Experience) Location: [Gurgaon] Department: Global Operations Reports To: GM/VP Global Operations Company: IGT Solutions Position Overview IGT Solutions is seeking a dynamic and experienced Manager – Operations to oversee international customer service accounts. This role is instrumental in managing P&L responsibilities, driving strategic and tactical operational excellence, ensuring exceptional client satisfaction, and leading diverse teams across multiple business functions. The ideal candidate will have deep experience in the BPO travel sector and a proven track record of high-performance leadership. Key Responsibilities Lead and manage operational processes, change initiatives, and administrative functions across functions such as Voice, Chat, Email, Back Office, WFM, and Quality. Achieve performance, productivity, and customer satisfaction targets across all service lines. Manage and analyze staffing adherence, scheduling, and key operational metrics. Own and drive annual budgets and P&L forecasts in collaboration with finance teams. Champion continuous improvement and operational innovation to enhance quality, CSAT, and efficiency. Collaborate with Sales, Account Management, and Presales teams to drive business growth. Build and maintain strong client relationships through proactive communication and consistent value delivery. Mentor and develop high-performing teams, ensuring alignment with company objectives and a culture of excellence. Desired Qualifications & Experience 10–13 years of leadership experience in BPO operations, preferably in the travel sector . Strong knowledge of the travel market, BPO competition, and industry trends. Demonstrated ability to lead and inspire high-performing operational teams. Lean Six Sigma Green or Black Belt certification preferred. Exceptional communication and interpersonal skills. Minimum of 2 years in a Manager – Operations role with exposure to international travel operations and Voice/Back Office service lines. Personal Attributes Passionate and motivated leader with a strong drive for service excellence and sales support. Creative and analytical thinker with problem-solving capabilities. Comfortable working in a fast-paced and evolving business environment. Strong interpersonal and team collaboration skills. Why Join IGT Solutions? At IGT Solutions, we’re dedicated to creating an inclusive and equitable work environment. We champion diversity and believe that every team member brings unique value to our success. If you’re passionate about customer service and operational excellence in the travel domain, we’d love to hear from you!

Accountabilities Major Activities Overall Airport Process 1.Overall In-charge of the Day-to-day functioning of the AOCC in a manner which is compliant with the `regulatory requirements and in accordance with various BIAL regulations, objectives, and philosophy. 2. Synchronize performance of all Airport process and sub-process so as to ensure that the Quality, Efficiency and Punctuality objectives of BIA are achieved in real time operations. 3. Manages the process of passenger, baggage’s, aircraft, and information at real time to achieve the airport objective of efficiency, safety, and punctuality without losing service quality. 4. Implements the Management approved Standard Operating Procedures pertaining to AOCC. 5. Carries out day to day functioning of the AOCC in a manner which is compliant with the regulatory requirements and is in accordance with various BIAL regulations, objectives, and philosophy. 6. Implements the resource allocation concept of the airport as defined in the seasonal plan. 7. Conducts Airport Operations in accordance to the various regulations by DGCA and BCAS. 8. Continuously monitors the AOCC stakeholder’s performance as per the process defined. 9.Manage airport processes/resources in a pro-active manner and ensure prevention of operational `bottlenecks 10. Conduct operations of Airport Operation Control Centre, in a manner to achieve the Airport’s `objective of Efficiency, Safety and Punctuality without losing Service quality with assistance from team. 11. Coordinate and synchronize all processes and sub-processes at the airport, in real time. 12. Action all relevant procedure during cancelled flight planned & unplanned. 13. Responsible for achieving optimum levels of coordination with all Airport partners to ensure that the entire airport processes function well. 14.Ensure the basic data for all the aircrafts are entered in the system as per the defined procedure and Ensure very high quality Data input into Airport operational database, so as to ensure accurate and timely `information to passengers and accurate billing in the prescribed format. 15.Regular audit of basic data in AOS system and process to be implemented as per process defined in PCM (Process Change Management) 16.Coordinate and synchronize all processes and sub-processes at the airport, in real time. 17. Shall be responsible for accuracy and informative data into daily management report. 18. Manager along with team shall be responsible to achieve optimum levels of coordination with all Airport `partners to ensure that all the airport processes function well. 19. Ensure accurate mapping is done for Integrated Management System process for AOCC. Ensure the information is sourced and disseminated to various stake holders for effective use of all fixed resources and on time performance. 16. Always try to sell the AOCC concept to all new partners and brief about AOCC to visitors if any. 17. Ensure all operations related reports are send to appropriate stakeholders and adhere to timelines.

Roles and Responsibilities : Lead a team of flight operations professionals to ensure seamless execution of flight schedules, routes, and logistics. Develop and implement effective strategies for improving operational efficiency, reducing costs, and enhancing customer satisfaction. Collaborate with airline management to develop business plans, set goals, and monitor performance metrics. Ensure compliance with regulatory requirements, industry standards, and company policies. Job Requirements : 3-15 years of experience in the aviation industry or related field (TPF/TPFD). Strong knowledge of airlines' operations, including route planning, scheduling, and logistics management. Proven leadership skills with ability to manage teams effectively. Excellent communication skills with ability to work closely with senior stakeholders.

Minimum 6 months of Amadeus Tools Salary Upto 40k ctc + 15k incentives 24/7 shifts/ 5 days Working 2 days week off/ Rotational Shift/off Both sides cabs gurugram loction Required Candidate profile Interested candidate contact Send me your resume as soon as possible call and whatsapp - 9821737888 HR Rashi yadav Email - Rashi.skills21@gmail.com

Hi, We are Hiring for Travel Customer Service US Campaign Grad / UG with 1 yr exp into customer service can apply. Excellent Comms Salary 31k Inhand 3500 MIV 24*7 shifts 5 days working Roster Off 1 side cab Gurgaon Call/WhatsApp Akansha 9810359490 Required Candidate profile Candidate must have super excellent communication skills. Must be comfortable with 24*7 working environment. Must have excellent command on verbal English. Perks and benefits Incentives 1 side cab 2500 Travel allowance 1 side

Min 1-year experience in international Travel Sales Process Into PPC campaign (Voice Process) Need only immediate joiner with Travel sales exp(PPC call and US Hotel /Cruise/ Flight sales experience is required} call / whatsapp - 8512850830 Required Candidate profile Interested Call priyanka or Whstsapp @8512850830 Working Days:5 days Both Side Cab + Meal delhi / noida / gurgaon

We are Conducting Walk-in Interview for the position of Ground Staff Customer Service Ticketing & Reservation Staff Airport Duty free Retail Store at Airport Minimum Education : 12th pass Job Location : Delhi Airport Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply For Telephonic Round Call on +91- 9240234023 (100 Hot Lines) You can WhatsApp Your resume and Pictures on 95603-77925 (POOJA ) Do not call us You Can Directly Visit at Below Mentioned address with your Resume and Pictures Timing - 10:00 AM- 5:00 PM CITA Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station

We Need US Travel Spanish PPC Agent Minimum Experience 2 Years Location - Delhi ,Gurgaon , Noida 5 Days Working Salary upto 45k Drop Your CV 7011890554

Min 1-year experience in international Travel Sales Process Into PPC campaign (Voice Process) Need only immediate joiner with Travel sales exp(PPC call and US Hotel /Cruise/ Flight sales experience is required} Call Or Whatsapp Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal

Hii all, Urgent hiring for US travel QA ( Voice process ) Exp.. min....1 yr in US travel QA ( voice process) Location:- Gurgaon, delhi 5 days working Night shift cab & meal provided salary upto:- 45k Drop cv 9931176310

Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction • People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment Key Accountability: • Hiring: Hiring candidates as per client and process requirement on all communication parameters • Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. • Detailed daily New Hire training review • Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately • Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly • Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. • Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients • Coordination: Conduct interventions during process training and nesting • TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities Qualifications Knowledge/ Qualification: Under Graduate/ Graduate Special Role Requirement: • Excellent written and verbal communications. Bilingual in English and German • Should be willing to work in 24*7 environment, (5 days) • Should be willing to work in non-weekend offs • Proficiency in MS office • Travel ready Work Experience: • Travel Experience: +3 Years • Training Experience: Should have sound understanding of the training function and should have spent +2years in training department • Corporate travel experience Certification/ Domain Certification (If Applicable): GDS Certifications will be an added advantage.

We are hiring skilled professionals for Email Support in the Aviation Process . If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in