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0 - 5 years

2 - 3 Lacs

Hyderabad

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Greetings from Sutherland ! INTERESTED CANDIDATES CAN SHARE THEIR RESUMES AND CALL ON 7205207551 FOR TELEPHONIC ROUND OF INTERVIEW AND FURTHER INQUIRY. Contact Person : HR JYOTIRMAYEE Contact Number : 7205207551 Registration link- https://www.jobs.sutherlandglobal.com/India-Sourcing-Page WORK LOCATION : MANIKONDA , UPPAL. INTERVEW LOCATION:Sutherland, 7th floor, Divya Sree buliding, Lanco Hills Currently we are hiring for International Voice Process for Freshers and experienced both!!! An International Voice Process Job is a job where the executives are assigned to handle the calls Preferred candidate profile *Excellent Communication in English can Apply * BOTH FRESHERS AND EXPERIENCED CAN APPLY *GRADUATES/UNDER GRADUATES /POST GRADUATES CAN APPLY *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Voice & Versant Round, Operations Round *Two-way cab facility only in night shift within 25Kms from manikonda or 15kms from uppal *Candidate who is comfortable working from office can apply *Need Immediate Joiners only *No virtual Interview is available *Out of station candidates are Strictly not eligible Role: Voice / Blended Industry Type: BPO / Call Centre Employment Type: Full Time, Permanent * Interview Rounds 1. HR 2. Assessment 3. Operations Interested Folks can call on the below mentioned contact numbers for Interview rounds and more details. Note: No Virtual interview & Immediate joiners only Reference ID:HR JYOTIRMAYEE (Should be mentioned on resume) Contact Person : HR JYOTIRMAYEE Contact Number : 7205207551 Walk in : 10AM to 3PM Documents to Carry: 1. Resume 2. Hard Copy of Aadhar Card Interview location : Sutherland, 7th floor, Divya Sree buliding, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089 https://maps.app.goo.gl/LikZ4igywtzcZbPJ9?g_st=iw REGARDS , JYOTIRMAYEE PATNAIK HR 7205207551

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4 - 9 years

3 - 6 Lacs

Delhi, Bengaluru, Bhilai/Bhillai

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Job Description: Promote the Institution: Attend recruiting events, such as education fairs, to represent the school. Organize and lead campus tours and information sessions. Develop and maintain relationships with high schools, guidance counselors, and other relevant organizations. Create and implement recruitment strategies to attract a diverse and qualified student body. Guide Prospective Students: Provide information about the institution's programs, admissions requirements, and financial aid options. Answer questions and address concerns from prospective students and their families. Assist students with the application process, ensuring all necessary documents are submitted. Help students understand the college experience and campus life. Review and Process Applications: Review applications for completeness and accuracy. Verify information provided by applicants. Work with other admissions staff to make admission decisions. Follow up with students regarding application status and any outstanding requirements. Administrative Tasks: Maintain accurate records of student applications and contact information. Coordinate with other departments, such as financial aid and registrar's office. Prepare reports and presentations on recruitment and enrollment data. Other Duties: May be involved in alumni recruitment and engagement. May assist with student retention efforts. May be required to travel to different locations for recruitment purposes.

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1 - 6 years

4 - 6 Lacs

Delhi NCR, Delhi, Gurgaon

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UK Travel Sales Consultant-Meta Min.1 Yr Exp Must in Meta Process Salary-65k+Incentives Location -Gurgaon Both sides cab 5 days working Immediate Joiner Co-swati 8837683782

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0 - 5 years

2 - 3 Lacs

Gurgaon

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International process voice\ non-voice Gurugram location grad freshers \ ug with minimum 6 months of experience excellent coms in English are required salary upto 30kctc + incentives both side cabs rotational shifts &offs

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3 - 8 years

4 - 9 Lacs

Navi Mumbai, Mumbai, Thane

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Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in reservation, fresh bookings, ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: Any Qualification: HSC/Graduation/Post-Graduation Location: Nahur(WFO) Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. GDS experience preferably Amadeus. A good knowledge of world geography/ maritime. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on omkar.tamhane@atpi.com asap.

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1 - 6 years

3 - 8 Lacs

Delhi, Noida

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Hii all, Urgent hiring for UK travel sales Exp..min..2 yrs in UK travel sales Amadeus must Location:- Delhi 5.5 Days working Salary upto:- 75k + unlimited incentives WhatsApp :- 8109732737, 9131136071

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0 - 5 years

4 - 7 Lacs

Delhi NCR, Gurgaon

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Dear candidates We are hiring for Odigeo and Egencia with IGT Candidtaes with minimum 6months of Gds experience can apply Salary will be between 40k ctc to 57ctc Who has GDs knowledge can get in touch for more info Alicia 9711652036 9540721440

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1 - 5 years

1 - 4 Lacs

Pune, Pimpri-Chinchwad

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Customer Support – Travel (Voice-Chat-Email) Travel Voice Process To assist customers with travel inquiries. Salary: 34K | Shifts: 24/7 US | Cab: One-way (F) / Both-way (M) Excellent communication CALL NOW 9049073144 / 8237076800

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2 - 5 years

2 - 5 Lacs

Delhi NCR, Gurgaon, Noida

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Hiring for Spanish Travel Sales (PPC) Min 2 years exp required in Spanish Travel Sales.(No Freshers) (Good exp Amadeus and PPC calls). Salary up to 60k plus unlimited incentives Location > Gurgaon / Noida / Delhi

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0 - 5 years

2 - 7 Lacs

Delhi NCR, Delhi, Gurgaon

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Job descriptionHiring Fresher's - Package-21k Multiple hiring for multiple top brands - Travel / Kpo's / Bpo's / Ecommercegood communication skills required For more info Call Megha 9711652040 Srishti -8745821300 9711652082-Hijam 9625494940- Sezo

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0 - 5 years

2 - 4 Lacs

Delhi NCR, Delhi, Greater Noida

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Inter. Voice Process Grad./ Fresher or UG with 6 months of Inter.BPO exp can apply Excell. comm. skills Sal : upto 40 k ctc + incentives Voice Process !!odegio !! IGT ! Upto 40 k ctc Odegio Travel Process cust. service 5 days working Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9717700137

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5 - 10 years

6 - 15 Lacs

Chennai, Bengaluru, Hyderabad

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========== Please Note: One of our Hotels chain client is looking for mid level managerial position in their hotels management office. Spectrum Consulting is acting as Recruitment Agency to fill this position. Please apply if and only if - You have managerial experience in Franchise Industry. ============== Job Title: ======= Franchise Industry - Business Development Manager Job Location: ==================== Chennai / Bangalore / Mumbai / Pune / Hyderabad / Delhi / Kolkata / Trivandrum [-- NO work from home, you have to come to office --] Salary Per Annum: ============== INR. 6 Lakhs - 12 Lakhs / per annum [ Depending on Experience ] Desired Experience Level Needed: =========================== 5 - 10 Years Qualification: ========== Degree or above Experience: ========= - Managerial Experience in any Franchise Industry preferably in Hotels Industry for 5 or more Years of Experience - Must have knowledge in end to end , right from booking to payments to all respective suppliers / stake holders in the business - Must be well versed with Franchise Industry / Hotels chain accounting / taxation / payroll - Must have Franchise Industry Experience - Able to design / improve the existing business processes in line with updated govt rules and regulations - Able to lead the junior team members Technical Skills: ============= Microsoft - Excel & Word Knowledge of SAP / ERP software Job Ref. Code =========== FR_BDM_0325 No.of positions: ============= 02 Email: ===== spectrumconsulting1977@gmail.com If you are interested, please email your CV with Job Ref. Code [ FR_BDM_0325 ] as subject

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1 - 4 years

3 - 5 Lacs

Delhi NCR, Gurgaon, Noida

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

2 - 4 Lacs

Chennai

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We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Job Location : Chennai Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language: Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide exceptional customer service to clients through phone, email, or chat support. Handle international voice process calls with a focus on resolving customer queries efficiently. Work in a fast-paced environment with multiple priorities and deadlines. Collaborate with team members to achieve daily targets and goals. Maintain accurate records of all interactions with customers using CRM software. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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1 - 5 years

3 - 4 Lacs

Chennai

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We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer service support to clients through various channels (email, chat, or phone). Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with rotational shifts (24x7). Meet performance targets set by the company for quality standards and productivity metrics. Collaborate with team members to achieve common goals and objectives. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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2 - 7 years

3 - 8 Lacs

Dehradun, Delhi, Gurgaon

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Call/Share CV HR @ 9871697068 hiringtalent2424@gmail.com Min 1 year travel sales experience mandatory Cabs+Meal Salary upto 70k + Huge Incentives Night Shift immediate joiner Required Candidate profile Call/Share CV HR @ 9871697068 hiringtalent2424@gmail.com

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0 - 2 years

2 - 6 Lacs

Jaipur

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Management fresher into Sales marketing HR Brand awareness / Customer acquisition Developing team and providing effective training Mentoring and Managing a team to achieve desired performance Understanding Financial aspects HR TANISHA 9079224227 Required Candidate profile Training and development Sales and marketing Client and customer Services Business Management Immediate joinees Fluent English communication Looking for JAIPUR Candidates only

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0 - 5 years

3 - 5 Lacs

Ghaziabad, Delhi NCR, Noida

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Hiring for Aviation International Voice Process (CAPTIVE UNIT) Graduation not Req Work from Office - 24\7 Shifts Location - Noida Salary upto - 44000 (INCLUDED VARIABLE) Both Way Cab Staff Travel Benefits WhatsApp Abhay 8448748429 to Apply Required Candidate profile Excellent Communication* Any industry experience will do ( BPO Preferred ) Any Age Any Education Any Location within Delhi NCR Immediate Joiner Required

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0 - 5 years

3 - 5 Lacs

Mohali, Chandigarh

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WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates and Undergraduates available (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Verbal Communication. Experience: Freshers Eligible Salary - 35K CTC Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Pragya 9893981658 or you can share your resume in whatsapp on the above numbers with Subject International Chat Process for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Pragya KVC CONSULTANTS LTD

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0 - 5 years

2 - 5 Lacs

Delhi NCR, Gurgaon, Noida

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Undergrad/Graduate Fresher and Experience Both can apply. Both side Cabs & Meals 5 Days Working Sat-Sun Fixed Off Excellent Communication Skills Salary Up to 40K in hand To apply, Call or WhatsApp 98705 74797 - Panya Required Candidate profile Undergrad/Graduate with 6 months Experience. Excellent Communication Skills Required To apply, Call or WhatsApp 98705 74797 - Panya

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0 - 5 years

3 - 4 Lacs

Gurgaon

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Process - International travel ticketing process Salary upto 39k CTC ONLY Excellent comms required Gurgaon Work From office GRADUATE FRESHERS EXPERIENCE GRAD/UNDERGRAD IMMIDIATE JOINING 7428936194 9625040439

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0 - 3 years

1 - 4 Lacs

Gurgaon

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The Pllazio Hotel, Gurgaon is looking for Hostess to join our dynamic team and embark on a rewarding career journey A hostess is typically responsible for greeting and welcoming guests, showing them to their tables, managing reservations, and ensuring a smooth and enjoyable dining experience They may also be responsible for answering phone calls Strong communication, customer service, and organizational skills are typically required for this role

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2 - 7 years

4 - 9 Lacs

Delhi NCR, Gurgaon, Noida

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Welcome guests during check-in and give a fond farewell to guests while checkout. Handling guest complaints and concerns Overseeing VIP guests, arrivals and departures. Should possess detailed information about the property

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8 - 13 years

8 - 12 Lacs

Gurgaon

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Job Title: Manager Operations (International Airline Operations) Position: Manager Operations Location: Gurgaon Employment Type: Permanent Job Type: Full-time Profile Summary: IGT Solutions is seeking a Manager Airline Operations to lead business operations in a Contact Centre services environment . The role involves providing strategic and tactical operational direction to ensure smooth operations, drive business growth, and enhance customer satisfaction through effective leadership and collaboration with stakeholders. Key Responsibilities: Operational & Performance Management: Oversee daily BPO operations , ensuring adherence to SLAs for timeliness, quality, and customer satisfaction . Act as the liaison between the client and company to maintain operational excellence and strengthen client relationships. Identify opportunities for process improvement and automation to enhance efficiency. Develop and implement strategies to improve key performance metrics (AHT, CSAT, Quality). Manage attrition and employee engagement to foster a productive work environment. Set performance targets for Assistant Managers, Team Leaders, Quality Analysts, and Agents. Client & Stakeholder Management: Build and maintain strong business relationships with clients through regular interactions. Conduct performance reviews and business presentations for both clients and internal leadership . Ensure smooth coordination of site calibrations to maintain process stability and knowledge clarity . Provide status reports on team performance and recommend action plans for improvement. Leadership & People Management: Lead, mentor, and develop Assistant Managers and Team Leaders to enhance leadership capabilities. Drive team motivation and performance management through structured coaching and feedback . Ensure continuous learning and development initiatives for career growth. Foster a collaborative and people-friendly culture to boost employee retention. Business & Financial Management: Monitor and enhance profitability by managing resources effectively and improving cost efficiency. Provide statistical insights and trend analysis to identify performance gaps and drive improvements. Oversee P&L management to ensure operational efficiency and cost optimization. Required Skills & Qualifications: Experience: 9+ years in Customer Operations, Contact Center/BPO Operations (preferably in Travel/Airline sector). Leadership: Minimum 2 years in a managerial role , with proven experience in team development and performance management . Analytical & Problem-Solving Skills: Strong ability to interpret data, identify trends, and implement corrective actions . Workforce & Schedule Adherence: Experience in staffing management and workforce optimization . Client Engagement: Strong stakeholder management and ability to interface with senior leadership and clients . Communication: Excellent written and verbal communication skills . Process Improvement: Ability to identify, implement, and track process enhancements for continuous growth. P&L Management: Exposure to budgeting, cost control, and profitability analysis (preferred). Personal Attributes: Strong leadership with the ability to inspire and motivate teams . Adaptability & Innovation: Ability to anticipate market trends and implement strategic changes. Resilience & Agility: Comfortable working in a fast-paced, evolving environment . Integrity & Accountability: Takes responsibility and delivers on commitments. Persuasive & Sales-Oriented Mindset: Ability to influence and drive performance. Equal Employment Opportunity: We are committed to diversity, inclusion, and a bias-free work environment . All employment decisions are based on qualifications, merit, and business needs , without discrimination based on age, gender, race, nationality, disability, or any other protected status. Contact Person: Nidhi Rastogi 8630322833 nidhi.rastogi@igtsolutions.com

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12 - 14 years

11 - 19 Lacs

Gurgaon

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Job Opportunity: Senior Manager - Operations at IGT Solutions Location: Gurgaon IGT Solutions is seeking a highly skilled and experienced Senior Manager of Operations to oversee and lead multiple client business operations in our Global Digital BPM Contact Center Services environment. As a key member of our leadership team, you will report directly to the GM/VP Global Operations and manage a large team of 500-1000 FTEs across multiple business accounts. Key Responsibilities: Take ownership and responsibility for the P&L and overall Operations Management of 500+ FTE International Voice Customer Service Operations. Lead and drive both strategic and tactical operational direction for the operations team to achieve business goals. Interact closely with client stakeholders and internal leadership to ensure customer satisfaction and business success. Ensure all key performance metrics are met, including Staffing Adherence , Schedule Adherence , Customer Experience scores, and more. Lead cross-functional teams , including Voice , Back Office , WFM , Training , Quality , and more. Conduct weekly, monthly, and quarterly business reviews to monitor performance and implement changes as needed. Collaborate with teams such as Sales , Account Management , and Presales to expand business opportunities. Drive continuous improvements to enhance quality, CSAT , and business operations. Required Qualifications & Skills: 12-15 years of experience in BPO Operations at a leadership level, with a preference for Travel Operations experience. Deep knowledge of the Travel market , BPO competition, and industry trends. Graduation in any discipline. Lean or Six Sigma Green Belt/Black Belt certification (preferred). Proven ability to manage large teams, foster a team-oriented environment, and inspire leadership. Strong experience in data analysis , statistical process control , and problem-solving . Minimum 2 years of experience in a Senior Manager Operations role, managing International Travel accounts in Voice/Back Office Operations . Excellent communication (written and verbal) and interpersonal skills. Ability to collaborate with internal stakeholders and manage client relationships effectively. Personal Qualities: Motivated, innovative, and able to foresee market conditions. Strong people management and leadership skills with a collaborative approach. Confidence, flexibility, and resilience in a fast-paced, ever-changing environment. Integrity, commitment to delivering results, and a blend of a sales mindset In case interested, please share your resume on sameer.gandhi@igtsolutions.com At IGT Solutions, we are committed to equal employment opportunities for all individuals, regardless of age, gender, race, religion, or any other factor. We promote an environment free from discrimination and harassment.

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Exploring Airlines Jobs in India

The airlines job market in India is vast and diverse, offering a wide range of opportunities for job seekers in various roles within the aviation industry. From flight crew members to ground staff, maintenance engineers to customer service representatives, there is no shortage of job openings in this sector. With the growing demand for air travel in India, airlines are constantly looking for qualified professionals to join their teams.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Hyderabad
  5. Chennai

These cities are major hubs for airlines in India and offer a plethora of job opportunities across different functions within the industry.

Average Salary Range

The salary range for airlines professionals in India varies depending on the role and experience level. Entry-level positions such as ground staff or customer service representatives can expect to earn between INR 2-4 lakhs per annum, while experienced pilots or engineers can earn upwards of INR 20 lakhs per annum.

Career Path

A typical career path in the airlines industry may start from entry-level positions such as flight attendant or ground staff, progressing to roles like cabin crew supervisor, flight operations manager, and eventually reaching senior management positions within the airline.

Related Skills

In addition to specific skills related to airlines, professionals in this industry are often expected to have strong communication skills, problem-solving abilities, customer service orientation, and a keen eye for detail.

Interview Questions

  • What motivated you to pursue a career in the airlines industry? (basic)
  • How do you handle stressful situations while working in a fast-paced environment? (medium)
  • Can you explain the importance of safety protocols in the aviation industry? (medium)
  • How would you handle a difficult customer complaint? (basic)
  • What do you think are the key challenges facing the airlines industry today? (advanced)
  • How do you stay updated with the latest regulations and industry trends in aviation? (medium)
  • Can you walk us through your experience in handling emergency situations on board? (advanced)
  • How would you prioritize tasks when faced with multiple responsibilities? (medium)
  • What measures would you take to ensure the comfort and safety of passengers during a flight? (medium)
  • How do you see yourself contributing to the growth and success of our airline? (basic)
  • Describe a time when you had to resolve a conflict within a team. (medium)
  • What are your long-term career goals in the aviation industry? (basic)
  • How do you stay motivated and focused during long flights or shifts? (basic)
  • Can you discuss a challenging situation you faced at work and how you overcame it? (medium)
  • What qualities do you think are essential for a successful cabin crew member? (basic)
  • How would you handle a medical emergency on board? (advanced)
  • What steps would you take to ensure the security of the aircraft and passengers? (medium)
  • How do you prioritize safety without compromising on service standards? (medium)
  • Can you explain the role of crew resource management in aviation safety? (advanced)
  • What strategies would you implement to improve customer satisfaction rates? (medium)
  • How do you adapt to working in a multicultural environment? (basic)
  • Describe a time when you had to make a split-second decision at work. (medium)
  • How do you handle feedback from supervisors or colleagues? (basic)
  • Can you discuss a time when you had to deal with a difficult team member? (medium)
  • What do you think sets our airline apart from others in the industry? (basic)

Closing Remark

As you explore job opportunities in the airlines industry in India, remember to showcase your passion for aviation, your willingness to learn and grow, and your commitment to safety and customer service. Prepare for interviews by practicing common questions and be confident in your abilities to succeed in this dynamic and exciting field. Good luck in your job search!

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