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0.0 - 3.0 years
1 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Job Title: Customer Support Executive Chat & Voice Process ( Freshers & Experienced ) Location: Gurugram Industry: BPO Shifts: Rotational ( 5 Days Working) Cab Facility: Both Side Cabs Available Eligibility: Freshers and Experienced both can apply Comfortable with rotational shifts and night shifts Immediate joiners preferred Salary & Incentives: For Freshers : In-hand Salary: 15,000 25,000 Minimum Incentive: 2,500/month For Experienced : In-hand Salary: Up to 36,000 Incentives: 6,000/month Perks & Benefits: Both side cab facility 5 days working Provident Fund (PF) Medical Insurance Contact Us: Interested candidates, Please contact: Senior HR ROHAN - 92667 46802 Senior HR PRIYANKA - 88650 82244 Senior HR ASHWANI - 7011250184 rohanrk10.hr@gmail.com Follow our WhatsApp Channel for the latest job updates: https://whatsapp.com/channel/0029Val2DbPAojYlBl71c70R NO CHARGES TOUCH CONSULTANTS
Posted 1 month ago
0.0 - 2.0 years
1 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
About company:- Leading MNC in cybercity Process:- Email/Backoffice/Chat AND voice Qualification:- 12th pass Salary:- 19k to 24k For faster response WHATSAPP cv to HR 79827 39499
Posted 1 month ago
6.0 - 11.0 years
6 - 9 Lacs
Gurugram, Delhi / NCR
Hybrid
To assist the founder / md travel within NCR, mostly entire Gurugram and nearby, for b2b corporate meetings, new client marketing meetings, friendly coordination, follow-ups, wholesome assistance as a personal asst, coordination, petty tasks Required Candidate profile open to travel within ncr mostly gurugram preferably have self owned vehicle outstanding personality peoples person grounded person with skills to get work done & make healthy relations Perks and benefits yes, performance incentives + bonus + increment
Posted 1 month ago
0.0 - 3.0 years
0 - 3 Lacs
Pune
Work from Office
Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect - Ms Durga - 80721 35893 Required Candidate profile Extra Benefits: - 1. Incentives up to INR 5,000 2. One side transport available Shift Time & Week Off: - 6 Days working 24*7 Rotational Shifts Rotational Week Off. Excellent Communication
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Gurugram
Work from Office
- Solving customer queries related to Ticket booking , PNR checking , Hotel reservation over the call. - handiling International customer. - Ready to work in voice process - Immediate joining required HR Connect Ms. Monika -77710 93198 Required Candidate profile * Graduate with 6 months exp in any Travel process * UG with 1 year of exp travel * Customer service * 5 Days working * Rotational shifts and week-offs * Transport Salary up to 38,000 CTC/Month Perks and benefits Incentives
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
New Delhi, Gurugram
Work from Office
Req- Uk travel sales agents !! salary - 75k!! Exp- 2 years !! Location - Delhi / Gurgaon Req- UK customer care executive!! salary - 35k !! Exp- 1year !! Location - delhi Req- UK quality analysis!! salary - 45k !! exp- 1year !! Location delhi Required Candidate profile 5 days working / night shift No cab immediate joiner only send me your cv on whatsapp - 8512850830
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Travel voice process ONLY GRADUATES CUSTOMER SERVICE (voice process) -Fresher : (22.5 K In-Hand) -Experience: Up to 32k In-hand (based on exp in months) -Both sides cabs be in the hiring zone -Rotational Shifts (night allowance) Required Candidate profile -ONLY Candidates with excellent communication skills are selected - okay with day and night shifts (last shift for females ends at 1:30am) -must be open to relocation if not in the hiring zone list
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Visakhapatnam, Hyderabad, Pune
Work from Office
Job Opportunity for International voice Support Hello! We're excited to share an excellent job opportunity with you: Position: International Customer Support voice we also have openings in voice, chat, and semi voice (Voice & Semi-Voice Process) Company: Top Multinational Company Location: Work from Office (Work Location Hitechcity) Key Highlights: Experience: Freshers and experienced candidates are welcome. A minimum of 6 months' international voice experience or 1 year of chat experience is preferred. Education: Open to graduates or undergraduates from any stream. Salary & Perks: Salary: For Chat Up to 5 LPA (based on experience and skills) Additional 20,000 loyalty bonus Performance-based incentives Two-way cab facility Excellent incentive structure Shifts: Rotational shifts, including night shifts. Role Responsibilities: Handle customer queries and complaints through voice and semi-voice channels. Deliver outstanding customer service to international clients. Maintain detailed records of interactions. Collaborate with internal teams to resolve issues effectively. This is your chance to join a leading multinational company with fantastic growth opportunities! If you're ready to take the next step in your career, connect with our HR team or visit us during the walk-in timings. Warm regards, DilleshRao Founder & CEO, Campusmarg
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Kolkata
Work from Office
Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidate can apply Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Navi Mumbai, Pune, Mumbai (All Areas)
Work from Office
Resolving customer query over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can Call/Whatsapp HR Devanshu- 9509437308 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Piyush - 6377534547 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Kolkata, Siliguri, Patna
Work from Office
Key Responsibilities: Passenger Services: Assist passengers with check-in and boarding procedures. Handle passenger queries and provide information. Ensure compliance with security procedures and airline regulations. Help passengers with special needs or limited mobility. Baggage Handling: Tag and load luggage onto conveyor belts or trolleys. Ensure proper routing of baggage to respective flights. Assist in recovering lost baggage. Ramp and Aircraft Services: Guide aircraft during arrival and departure (marshal). Load and unload cargo and baggage from aircraft. Replenish aircraft with food, water, and other supplies. Safety and Security: Conduct security checks. Report any suspicious activities or breaches. Comply with safety regulations at all times. Administrative Duties: Maintain passenger records. Issue boarding passes and handle ticketing. Coordinate with flight crews and airport staff. Skills and Qualifications: Minimum: High school diploma or equivalent. Good communication and interpersonal skills. Basic computer literacy. Ability to work in shifts, including nights, weekends, and holidays. Physical stamina for standing, lifting, and working outdoors. Prior experience or training in aviation or hospitality is a plus. Extra Benefits: Medical and Health Insurance Free or Discounted Air Travel (Staff Travel Benefits) Paid Vacation and Holidays On-the-Job Training & Career Development Uniform Allowance Meal Allowance or Subsidized Meals Overtime Pay & Night Shift Allowances Job Security in a growing aviation sector Opportunity for Career Advancement (e.g., supervisor, airline operations, customer service manager)
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Kota, Ajmer, Jaipur
Work from Office
Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Riya- 8000654400 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Travel voice process ONLY GRADUATES CUSTOMER SERVICE FOR AIR INDIA(voice process) -Fresher : (22.5 K In-Hand) -Experience: Up to 32k In-hand (based on exp in months) -Both sides cabs be in the hiring zone -Rotational Shifts (night allowance) Required Candidate profile -ONLY Candidates with excellent communication skills are selected - okay with day and night shifts (last shift for females ends at 1:30am) -must be open to relocation if not in the hiring zone list
Posted 1 month ago
8.0 - 13.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Position: Senior Manager Operations (International Airline Process) Location: Bangalore Employment type: Permanent Job type: Full time Profile Summary: IGT Solutions is looking for a Senior Manager - Operations(Airline Process) business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the BPO operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership. Primary Job Responsibilities: 10+ years of experience in Customer Operations, Contact Center Operations, BPO Operations (Travel preferred) Liaison between Client and the company to build and maintain smooth operations delivery and expanding relationship with the client Manage all resources and operations on daily basis to ensure timeliness adherence to SLAs to the mutual satisfaction of the client and the company Responsible for opportunity identification Devise solutions and strategies for improving performance & critical metrics like AHT/CSAT/Quality Manage attrition and facilitate a people friendly environment Setting Targets for Performance for all levels (Assistant Managers, Team Leaders, Quality & Agents level) Designing and presenting all Performance Reviews to the client and the company Leadership Team Responsible for profitability of the project Responsible for organizing various processes related site calibrations to ensure stability and clarity on product among all/other sites Performance management of team members Fostering a business-oriented relationship through regular interactions and ongoing communication Providing frequent status reports on team performance including plans for improvement Ensuring people development and profit enhancement Provide statistical performance trends and plans of execution to maintain strong areas and build on opportunities Track and evaluate performance to identify gaps and implement corrective action when required Education and Essential Experience: Analytical aptitude, eye to detail and problem solving attitude Proven ability to build, manage and foster a team-oriented environment Have an ability to understand Staffing adherence and Schedule Adherence Proven ability to work creatively and analytically in a problem-solving environment Desire to work in service/Sales environment Excellent communication (written and verbal) and interpersonal skills Excellent leadership and management skills Client engagement and interface exposure a must Exposure to P&L management an added advantage Min. 2 Yrs. of experience in managerial role Personal Style Enablers: Ability to motivate and inspire teams Innovative and able to foresee market conditions Excellent people manager, open to direction and a collaborative work style and commitment to get the job done Persuasive with details and facts Confident, flexible with the ability to work in a fast paced and changing environment Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise. Extrovert with a blend of sales mind set It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. If interested to discuss about the role kindly share your updated resume at Lipi.Jhingran@igtsolutions.com
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Kolkata, Rajarhat, Howrah
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process Candidate Must be excellent in English Communication CTC- 3LPA-4.10 LPA Rotational Shift 5 working Days+ Cab +Bonus Call / WhatsApp- 7980900426, 9147047911, 6296317938, 9147047910
Posted 1 month ago
5.0 - 10.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Field Data collection, sanitise field events data for processing, Shop visit reports sanitizing, process AOG spares orders. Process the data in the processing tool following the industry/customer standards, business rules and guidelines. validate the processed data against the acceptance criteria with respect to processing rules and business rules. Derive reliability metrics and dashboards as per requirement Maintain individual and team day/week/monthly metrics for the data processed Involve in customer meetings for process improvement Ensure that all assigned tasks are completed to the delivery schedule, quality and plan. Record and keep track of quality metrics and improvements areas received through feedback. Maintain and meet the expected improvement. Maintain the customer and organization data security guidelines. Required 2-4 years of relevant experience.
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Chennai
Work from Office
Technical Skills Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Knowledge of fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus. Track record of low error rate; low airline debit memos/financial losses. Microsoft Office application skills, including Outlook, and Excel Basic internet and web-based application skills Role & responsibilities Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Good experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Minimum 1 year of experience in Ticketing and/or Fare Auditing. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail-oriented with a very strong focus on process, trends, and root cause analysis 5 days working 2 rotational offs Cab facility Location is Chennai Salary upto 5.5 LPA Interested candidates can Share your details on 7678666623 or yuvraj.mandal@nlbtech.in
Posted 1 month ago
0.0 - 1.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Aviation (Captive Unit) Graduation not req Salary Upto - 40k CTC Attendence allowance - 4.4k Night shift allowance - 4.4k Incentives upto - 15k Noida location | Both side cabs 9870413982 (Khushi)
Posted 1 month ago
12.0 - 22.0 years
6 - 10 Lacs
Gurugram, Delhi / NCR
Work from Office
To assist the founder / md proactive new client relations travel within NCR, mostly entire Gurugram and nearby, for b2b corporate meetings strong public relations & coordination wholesome assistance as a personal asst, coordination, petty tasks Required Candidate profile open to travel within ncr mostly gurugram preferably have self owned vehicle well groomed personality peoples person grounded person with skills to get work done & make healthy relations Perks and benefits yes, performance incentives + bonus + increment
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 6.0 years
2 - 7 Lacs
Noida
Work from Office
Responsibilities: * Collaborate with airlines on reservations, fares, and ticketing. * Must have experience on PPC calls. *Excellent and fluent English comm skills Intrested candidates drop your cv on simran.hr@aceflighthub.com Contact: 8077757573 Travel allowance Marriage & childbirth gifts Over time allowance Annual bonus Sales incentives Performance bonus Referral bonus Leave encashment
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
New Delhi, Gurugram
Work from Office
Hiring Customer Care Agent Minimum 1 year experience from US travel BPO PPC campaign As voice process customer care executive Fluent English communication and relevant experience must Night/ Rotational shift shift WhatsApp Shristi @7838882457 Required Candidate profile Customer Support PPC Travel BPO Salary 30 to 45 k Travel Sales Agent PPC/ Meta Salary Upto 65k Quality Auditor us PPC campaign Salary Upto 45 k Immediate joiners only No Fresher/ Process can apply
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Job description Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. KINDLY CALL OR DM -- WITH RESUME MAHVISH -- 9628373766 SIMRAN - 9821182647 RIYA - 9628373761 DEVIKA - 9821182651 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions,
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in reservation, fresh bookings, ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: Minimum 3 yrs (relevant) Qualification: HSC/Graduation/Post-Graduation Location: Nahur Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. GDS experience preferably Amadeus. A good knowledge of world geography/ maritime. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on sheetal.dobal@atpi.com asap.
Posted 1 month ago
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