AI/ML Engineering Lead

Role Overview: You are a visionary AI/ML Engineering Lead who will drive the creation of a next-generation platform at H&R Block. This role offers you the opportunity to build an AI/ML ecosystem from scratch, tackle real-world business challenges, and shape a long-term initiative that revolutionizes the company's operations. Key Responsibilities: - Lead the design and implementation of an enterprise-grade AI/ML platform that drives innovation across the company. - Solve complex business challenges by leveraging advanced machine learning, knowledge representation, and automation at scale. - Oversee the full lifecycle of AI systems, from data ingestion to model training, deployment, and continuous improvement. - Define and enforce best practices in ML Ops, CI/CD, testing, and model governance for scalable and reliable solutions. - Collaborate with cross-functional experts, mentor engineering talent, and foster a culture of technical excellence and innovation. - Contribute to a multi-year journey aimed at reshaping business processes through intelligent automation. Qualifications Required: - 10+ years of software engineering experience, with at least 5 years leading AI/ML initiatives in production environments. Exposure to Data Science is a plus. - Proven expertise in building and deploying machine learning models and ML Ops frameworks. - Strong background in knowledge graphs, semantic modeling, and graph technologies. - Skills in software architecture, microservices, APIs, and cloud deployment (Azure/AWS/GCP). - Familiarity with natural language processing, document comparison, and semantic analysis. - Ability to lead diverse, cross-functional teams and effectively communicate with technical and business stakeholders. If you are passionate about leveraging AI to drive meaningful impact, eager to work on national-scale problems, and ready to shape the future of AI in a significant way, this role at H&R Block is perfect for you. Apply now to be part of a high-impact environment where you can push boundaries and make a difference.,