JOB ROLE : Sr Data Engineer EXPERIENCE : 8 Years WORK LOCATION : Trivandrum (Work from office for the first month during transition. Then hybrid model) JOB DESCRIPTION: ▪ Senior Data Engineer will be responsible for designing, implementing, and maintaining data solutions on SQL Server (SSIS, SSAS, UC4 Atomic). ▪ Collaborate with various stakeholders, and ensuring the efficient processing, storage, and retrieval of large volumes of data. Technical Expertise and Responsibilities o Should be able to design and build solutions in SSIS to extract, transform and load data into different source and target systems. o Should be able to analyze and understand the existing data landscape and provide recommendations/innovative ideas for rearchitecting / optimizing / streamlining to bring efficiency and scalability. o Must be able to collaborate and effectively communicate with onshore counterparts to address technical gaps, requirement challenges, and other complex scenarios. o Monitor and troubleshoot data systems to ensure high performance and reliability. o Should be highly analytical and detail-oriented with extensive familiarity with database management principles. o Optimize data processes for speed and efficiency. o Ensure the data architecture supports business requirements and data governance policies. o Define and execute the data engineering strategy in alignment with the company’s goals. o Integrate data from various sources, ensuring data quality and consistency. o Stay updated with emerging technologies and industry trends. o Understand the big picture business process utilizing deep knowledge in banking industry and translate them to data requirements. o Enabling and running data migrations across different databases and different servers. o Perform thorough testing and validation to support the accuracy of data transformations and data verification used in machine learning models. o Analyze data and different systems to define data requirements. o Define data mapping working along with business and digital team and data team. o Data pipeline maintenance/testing/performance validation. o Assemble large, complex data sets that meet functional / non-functional business requirements. o Analyze and identify gaps on data needs and work with business and IT to bring in alignment on data needs. o Troubleshoot and resolve technical issues as they arise. o Optimize data flow and collection for cross-functional teams. o Work closely with Data counterparts at onshore, product owners, and business stakeholders to understand data needs and strategies. o Collaborate with IT and DevOps teams to ensure data infrastructure aligns with overall IT architecture. o Implement best practices for data security and privacy. o Drive continuous improvement initiatives within the data engineering function. o Optimize data flow and collection for cross-functional teams. o Understand impact of data conversions as they pertain to servicing operations. o Manage higher volume and more complex cases with accuracy and efficiency. CURRENT ROLE EXPECTATION : ▪ Should be proficient in SSIS, SQL and Query optimization. ▪ Expertise in SQL knowledge and experience working with relational databases. ▪ Should have worked in onshore offshore model managing challenging scenarios. ▪ Ability to work with ambiguity and vague requirements and transform them into deliverables. ▪ Good combination of technical and interpersonal skills with strong written and verbal communication; detail-oriented with the ability to work independently. ▪ Drive automation efforts across the data analytics team utilizing Infrastructure as Code (IaC) using Terraform, Configuration Management, and Continuous Integration (CI) / Continuous Delivery (CD) tools such as Jenkins. ▪ Help build define architecture frameworks, best practices & processes. Collaborate on Data warehouse architecture and technical design discussions. ▪ Expertise in Python will be of added advantage. ▪ Experience in data bricks will be of added advantage. ▪ Should have expertise in data life cycle, data ingestion, transformation, data loading, validation, and performance tuning. SKILL SET REQUIRED : MUST HAVE : SQL, PL/SQL SSIS SSAS TFS GOOD TO HAVE : Azure Data Factory Azure Databricks Azure Synapse ADLS Lakehouse Architecture Python SCD Concepts and Implementation UC4 Power BI DevOps CI/CD Banking Domain Show more Show less
Job Role: Infrastructure Engineer - Backup Experience: 2-4 Years Work Location: Trivandrum Job Responsibilities: 1. Storage Deployment & Maintenance Assist in the installation, configuration, and administration of Extreme IO, Unity, Pure Storage, and Cisco Hyperflex storage systems. Monitor storage performance, availability, and utilization to ensure seamless operations. Perform basic storage troubleshooting, working with senior engineers on issue resolution. Help apply firmware updates, patches, and system upgrades for storage infrastructure. 2. Backup & Disaster Recovery Support Support data backup and recovery processes using tools like Rubrik, Druva, or Veeam. Assist in storage replication and failover testing to ensure disaster recovery readiness. Ensure adherence to data retention and backup policies. 3. Storage Performance & Optimization Help monitor and resolve storage-related latency and performance issues. Assist in storage capacity planning and recommend solutions for optimal utilization. Learn and contribute to automation scripts (PowerShell, Python, or Ansible) for routine storage tasks. 4. Security & Compliance Assist in configuring access controls and encryption for storage security. Follow data protection policies and compliance guidelines such as ISO, GDPR, and SOC. Work with security teams to integrate storage solutions into SIEM and monitoring tools. 5. Collaboration & Documentation Work closely with senior engineers, network, virtualization, and cloud teams to support business applications. Document storage configurations, troubleshooting steps, and best practices. Participate in team training and knowledge-sharing sessions to improve storage expertise. Skill Requirements: 2+ years of experience in storage infrastructure engineering or system administration. Basic experience in Extreme IO, Unity, Pure Storage, or Cisco Hyperflex. Familiarity with SAN, NAS, RAID, fiber channel, and iSCSI protocols. Basic knowledge of backup and disaster recovery solutions such as Rubrik, Druva, or Veeam. Understanding of storage performance monitoring and troubleshooting. Strong problem-solving and analytical skills. Certifications such as Dell EMC Storage, Pure Storage, or Cisco Hyperflex Certified Associate. Experience with hybrid cloud storage solutions and cloud-based storage integrations. Basic scripting skills in PowerShell, Bash, or Python for automation tasks. Exposure to ITIL processes and knowledge of IT Service Management (ITSM) best practices.
Job Title: Citrix Specialist – Citrix & Windows Infrastructure Location : Trivandrum, Kerala Job Type : Full-Time Experience Level : 6+ years Job Summary: We are seeking a Specialist with expertise in Citrix Virtual Apps and Desktops (CVAD) and Windows Server infrastructure to support and optimize enterprise virtual desktop and server environments. The ideal candidate will be responsible for day-to-day operations, deployment, troubleshooting, and performance optimization of Citrix and Windows platforms, ensuring secure and seamless end-user experiences across the organization. Key Responsibilities: 1. Citrix Environment Management Deploy, configure, and maintain Citrix Virtual Apps and Desktops (CVAD) environments across on-premises or cloud platforms. Support Citrix components such as Delivery Controllers, StoreFront, Director, Citrix ADC (NetScaler), and Citrix Cloud . Manage application and desktop publishing , profile management (FSLogix or Citrix UPM), and session optimization. Troubleshoot login issues, session disconnects, and profile-related problems . Monitor performance using Citrix Director , ControlUp , or equivalent tools. 2. Windows Server & Infrastructure Administration Install, configure, and manage Windows Server 2016/2019/2022 , Active Directory, DNS, DHCP, and Group Policy. Support virtual infrastructure (VMware or Hyper-V) for hosting Citrix and application servers. Handle patch management, backup, and performance tuning of Windows servers. Implement disaster recovery and high availability (HA) strategies for critical infrastructure components. 3. User Access & Security Integrate Citrix access with Azure AD, Conditional Access, MFA , and SSO solutions. Manage role-based access control (RBAC) and enforce security baselines across all managed systems. Work with security teams to harden Citrix and Windows environments and respond to security incidents 4. Automation & Documentation Develop PowerShell scripts to automate routine administration, reporting, and remediation tasks. Maintain system documentation , SOPs, and troubleshooting guides. Contribute to continuous improvement efforts in system reliability and operational efficiency. Required Qualifications & Skills: Must-Have: Hands-on experience with Citrix Virtual Apps & Desktops (CVAD) . Proficiency in Windows Server administration , including Active Directory, DNS, DHCP, and GPOs . Basic understanding of virtualization platforms (VMware or Hyper-V). Experience troubleshooting Citrix sessions, logon issues, and Windows server performance . Scripting knowledge in PowerShell for administration and automation tasks. Good-to-Have: Experience with Citrix Cloud, Citrix ADC (NetScaler), FSLogix , or App Layering . Exposure to ControlUp, Director, or other Citrix monitoring tools . Knowledge of profile management, image management (MCS/PVS), and storage optimization . Familiarity with patching tools (WSUS, SCCM) and endpoint security integration . Understanding of ITIL processes, change management, and ticketing systems (e.g., ServiceNow) . Certifications (Preferred but not Mandatory): Citrix Certified Associate – Virtualization (CCA-V) Microsoft Certified: Windows Server Hybrid Administrator Associate ITIL Foundation Certification Education: Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
Job Summary: We are seeking a Senior NOC Engineer with 4+ years of experience in network monitoring, troubleshooting, and incident management , with expertise in SolarWinds, SCOM, and ControlUp . The ideal candidate will be responsible for monitoring, optimizing, and troubleshooting IT infrastructure performance , ensuring high availability and minimal downtime. As a Senior NOC Engineer , you will act as an escalation point for critical incidents , contribute to performance optimization and automation , and assist in developing best practices for proactive network monitoring and issue resolution. Key Responsibilities 1. NOC Monitoring & Incident Response Continuously monitor IT infrastructure health using SolarWinds, SCOM, and ControlUp . Identify, analyze, and resolve network, server, and application performance issues . Perform real-time alert correlation and take proactive measures to prevent system downtime. Escalate unresolved issues to Lead NOC Engineers or specialized IT teams , ensuring timely resolution. 2. Troubleshooting & Root Cause Analysis (RCA) Troubleshoot and resolve performance, connectivity, and configuration issues across network, servers, and applications . Conduct RCA investigations for major incidents and recommend preventive actions. Work with different IT teams to resolve system degradation, latency issues, and resource bottlenecks . 3. Performance Optimization & Automation Optimize SolarWinds dashboards, SCOM alerts, and ControlUp monitoring configurations . Identify recurring issues and implement automation for common troubleshooting tasks. Assist in the development of custom scripts (PowerShell, Python, or Ansible) for automation and reporting. 4. Security & Compliance Ensure compliance with security best practices , identifying unusual system behaviors or potential threats. Work with security teams to integrate NOC tools with SIEM platforms for enhanced monitoring. Maintain secure access controls and role-based access management for monitoring tools. 5. Collaboration & Documentation Work closely with network engineers, system administrators, and security teams to improve monitoring capabilities. Document NOC processes, troubleshooting steps, and resolution workflows . Provide technical guidance and mentorship to junior NOC engineers . 6. Reporting & Continuous Improvement Generate performance reports , analyzing trends in network and system health. Participate in post-incident reviews , ensuring lessons learned are incorporated into preventive measures. Recommend enhancements to monitoring strategies for proactive incident detection. Required Qualifications & Skills Must-Have 4+ years of experience in NOC operations , focusing on infrastructure monitoring and incident management . Hands-on expertise in SolarWinds , including NPM, NTA, and SAM . Strong experience in Microsoft SCOM for system monitoring and alerting. Familiarity with ControlUp for real-time performance monitoring and remediation . Experience in incident management, troubleshooting, and RCA . Working knowledge of network protocols (TCP/IP, SNMP, WMI, ICMP, etc.) . Ability to work in a 24/7 environment , including shift-based operations. Good-to-Have Certifications such as SolarWinds Certified Professional (SCP), Microsoft Certified: Azure Administrator Associate, or ITIL v4 . Exposure to cloud monitoring tools (Azure Monitor, AWS CloudWatch, or Google Operations Suite) . Basic scripting knowledge in PowerShell or Python for automation. Experience with capacity planning and proactive performance tuning . Education Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Key Responsibilities: 1. Endpoint Deployment & Administration · Deploy and manage Windows 11, macOS, iOS, and Android devices using Microsoft Intune, JAMF, SCCM, or Workspace ONE . · Configure device enrollment, provisioning, and compliance policies for corporate and BYOD environments. · Troubleshoot device connectivity, performance, and security issues across multiple platforms. 2. Application Packaging & Deployment · Package, test, and deploy applications using MSIX, MSI, App-V, Intune Win32 apps, JAMF Pro, and Apple PKG . · Manage software distribution using SCCM, Intune, JAMF, or Workspace ONE . · Automate software updates, patching, and license compliance across endpoints. 3. Endpoint Security & Compliance · Implement security policies using Microsoft Defender, BitLocker, FileVault, and enterprise mobility security tools . · Work with security teams to apply Zero Trust Security principles for endpoint protection. · Ensure compliance with ISO 27001, GDPR, and SOC standards for endpoint security. 4. Automation & Scripting · Develop PowerShell, Bash, or Python scripts to automate endpoint management tasks. · Assist in workflow automation for software deployments and policy enforcement . · Integrate endpoint management tools with Active Directory, Azure AD, and ITSM platforms (e.g., ServiceNow) . 5. Troubleshooting & Incident Management · Respond to and resolve Level 1 & Level 2 endpoint-related issues , escalating complex cases to senior engineers. · Perform root cause analysis (RCA) and implement corrective actions for recurring endpoint problems. · Support end-user troubleshooting for software installations, updates, and policy enforcement . 6. Documentation & Collaboration · Maintain technical documentation, SOPs, and troubleshooting guides for endpoint management. · Work with IT teams to optimize endpoint configurations and user experience . · Provide technical support and training for service desk teams and end-users. Required Qualifications & Skills: Must-Have · 2+ years of experience in endpoint management, device administration, and application packaging . · Hands-on expertise in Microsoft Intune, SCCM, JAMF, or VMware Workspace ONE . · Experience packaging and deploying applications using MSIX, MSI, App-V, JAMF Pro, or Intune Win32 apps . · Knowledge of Windows 11, macOS, iOS, and Android device management best practices . · Basic scripting skills in PowerShell, Bash, or Python for automation. · Strong troubleshooting and analytical skills in endpoint configurations and software deployment issues . Good-to-Have · Certifications : Microsoft Certified: Endpoint Administrator Associate, JAMF 200/300, VMware Workspace ONE Associate. · Exposure to Zero Trust Security, endpoint encryption (BitLocker, FileVault), and EDR solutions . · Experience integrating endpoint management tools with ITSM solutions like ServiceNow . · Familiarity with AI-based endpoint analytics tools like Nexthink, ControlUp, or Lakeside Systrack .
Key Responsibilities: Security Architecture & Design · Design and implement security baselines for Azure resources and services. · Integrate Zero Trust principles across identity, networking, and applications. · Secure Azure Landing Zones with role-based access, network segmentation, and encryption. Identity & Access Management · Configure and manage Azure AD, Conditional Access, PIM, MFA, and RBAC. · Implement Just-In-Time access and privileged account controls. · Support hybrid identity and federation scenarios. Threat Protection & Monitoring · Deploy and manage Microsoft Defender for Cloud, Sentinel (SIEM/SOAR), and Log Analytics. · Configure alerts, incident response workflows, and automation playbooks. · Monitor and analyze cloud security events, investigate anomalies, and respond to incidents. Data & Application Security · Implement encryption at rest and in transit, Key Vault management. · Apply DLP, classification, and information protection policies. · Secure APIs, containers (AKS), and PaaS services with proper controls. Compliance & Governance · Enforce Azure Policy, Blueprints, and regulatory compliance standards (ISO, SOC2, GDPR, HIPAA). · Support audits with evidence collection and security posture reporting. · Define tagging, monitoring, and governance standards for cloud assets. Automation & Continuous Improvement · Use Terraform, Bicep, Python or ARM templates to automate security configuration. · Build security-as-code pipelines with Azure DevOps or GitHub Actions. · Continuously assess and improve security controls against evolving threats. Required Skills & Experience: · 6–8 years in security engineering, with at least 5+ years in Azure security. · Strong hands-on experience with: o Azure AD, Entra ID, and RBAC models o Microsoft Defender for Cloud, Sentinel (SIEM), Key Vault o Azure Firewall, WAF, DDoS Protection, NSGs · Experience in incident detection and response in cloud environments. · Strong understanding of cloud networking and hybrid security concepts (VPN, ExpressRoute, BGP, IPSec). · Proficiency with scripting/automation (PowerShell, Python, Terraform, Bicep). · Familiarity with DevSecOps practices (integrating security into CI/CD pipelines).