AI Technical Operations Assistant

Technical Operator

Job Highlights

Hourly Rate:

Schedule:

Work Arrangement:

Contract:

Side Note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process

Responsibilities

AI Agent Quality & Configuration

• Perform daily QA on AI voice-agent calls
• Review call logs and identify failures, inconsistencies, or escalation points
• Update VAPI configurations through simple API workflows
• Adjust prompts, system instructions, and routing logic based on performance
• Run daily regression tests to ensure stability and quality
• Maintain consistency across all active AI agent lines

Technical Workflows & System Updates

• Work with JSON-based configurations and structured SOPs
• Execute simple API calls for system updates
• Use AI tools (GPT/Claude) to accelerate writing, testing, and updating prompts
• Document changes and maintain clear update logs

Website & Admin Support

• Perform basic website and landing-page edits (copy, links, minor layout adjustments)
• Support administrative work such as slides, outlines, and documentation
• Assist with light outreach tasks when required

Requirements

• Moderate technical aptitude; able to follow structured workflows
• Comfortable working with JSON, basic APIs, and AI productivity tools
• Strong attention to detail for reviewing calls and updating agent logic
• Ability to maintain accuracy and consistency across multiple systems
• Capable of learning new tools and processes quickly
• Organized, dependable, and able to follow SOPs accurately

Independent Contractor Perks

HMO Coverage for eligible locations

Permanent work from home

Immediate hiring

Steady freelance job

Reminder

Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording.

APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.