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Belhem Hospitality
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AI Consultant

AI Consultant

Belhem Hospitality

3 - 7 years

5 - 9 Lacs

mumbai

Posted:5 days ago| Platform:

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Skills Required

lead generation automation operational support usage system integration workflow microsoft monitoring crm salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

AI Design & Prompt Engineering

Architect GPT\-4 flows using OpenAI API to support franchise lead generation and operational support

Develop prompt libraries, fallback logic, and multi\-turn interaction templates tailored to each user persona

Ensure alignment with Microsoft s Responsible AI framework

System Integration & Automation

Configure webhooks, CRM pipelines, and automation sequences via Zapier, Make, or Microsoft AI connectors

Collaborate with internal teams to ensure PL AI outputs integrate with lead dashboards, support systems, and marketing tools

Enable hand\-offs between AI workflows and human intervention when required

Knowledge Structuring & Content Enablement

Tag and convert SOPs, playbooks, training materials, and FAQs into AI\-readable formats

Create structured documents for contextual LLM retrieval based on role, geography, and business context

Configure response logic based on user type (prospect, franchisee, support, admin)

LLM Ops & Model Lifecycle Management

Establish operational standards for AI behavior monitoring, issue logging, and iterative improvement

Implement versioning, performance tracking, and usage audits of prompt flows

Build logging and feedback loops to capture edge cases, misfires, and retraining signals

Work with stakeholders to define escalation paths for unsupported intents or failed conversations

Deliver tooling and documentation for post\-deployment monitoring and maintenance

Documentation & Internal Handover

Deliver annotated prompts, prompt flow diagrams, logic maps, and system integration guides

Train internal users on how PL AI works, what can be edited, and how to expand future modules

Ensure a clean, well\-documented sandbox for future scale\-up phases
Requirements

Demonstrated experience with OpenAI GPT\-4 API and enterprise\-grade prompt engineering

Strong working knowledge of Microsoft AI, Azure AI tools, and integration with business systems

Hands\-on expertise in workflow automation platforms (Zapier, Make, n8n)

Experience with LLM Ops, including prompt versioning, monitoring, logging, and real\-time refinement

Familiarity with CRM platforms like HubSpot or Salesforce and their data structure

Prior exposure to franchise or retail operations is preferred

Ability to document and transfer complex AI logic to technical and non\-technical stakeholders

Highly independent, fast\-moving, and comfortable working on contract terms

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