Posted:19 hours ago|
Platform:
Remote
Full Time
We are looking for AI Calling Agent Developer – Hindi/Hinglish (Exotel + WhatsApp + LLM Integration)
Location: Mumbai preferred (Remote India OK for right candidate)
Engagement: Contract / Project-based (2–3 week pilot, extendable to full-time)
About Us
Fibre Bond Industries is a leading belt manufacturer based in Navi Mumbai. We are building an AI-powered sales calling system to respond to leads from Instagram and WhatsApp in real-time, in Hindi and Hinglish, and follow up with WhatsApp pamphlet sharing and CRM updates.
Project Scope
You will be responsible for end-to-end development of an AI calling agent that:
Receives leads from Instagram ads & WhatsApp Business API.
Makes outbound calls via Exotel (DLT-compliant) or Twilio.
Uses AI voice (Hindi/Hinglish) with real-time ASR (speech-to-text) and TTS (text-to-speech).
Integrates with LLM (OpenAI / Claude / Sarvam AI) for conversation logic.
On positive intent, triggers WhatsApp pamphlet send via WATI/Sensy API.
Logs all call details, transcripts, and lead status in our Laravel/MySQL CRM.
Deploys on a secure cloud server (AWS/Azure) with minimal latency.
Required Skills
Telephony APIs: Exotel (preferred), Twilio Media Streams, or Knowlarity.
AI Voice Platforms: Retell AI, ElevenLabs, Sarvam AI, Vocode, or Ultravox.
Languages: Node.js or Python for real-time media streaming; Laravel/PHP for CRM integration.
ASR/TTS: Hindi/Hinglish real-time speech recognition & synthesis.
Workflow Automation: n8n, Zapier, or custom webhook handling.
WhatsApp API: WATI, Sensy, or WhatsApp Cloud API integration.
Cloud: AWS EC2/Lambda, Azure Functions, or equivalent.
Nice to Have
Experience with DLT registration for India calling.
Knowledge of barge-in handling (caller interrupt mid-sentence).
Familiarity with CRM systems and lead management flows.
Prior experience in BFSI/Telemarketing AI bots.
What We Provide
API keys for Exotel / WhatsApp provider.
Access to our Laravel CRM staging environment.
WhatsApp templates & pamphlet links.
Test lead data for simulation.
Job Type: Full-time
Pay: ₹15,446.64 - ₹51,286.01 per month
Work Location: In person
Fibre Bond Industries
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