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4.0 - 5.0 years
2 - 2 Lacs
Guwahati, Patna, Howrah
Hybrid
About the Company SS GOLD INDUSTRIES PVT LTD is a leading supplier and distributor of innovative mobility and agricultural solutions, specializing in Electric Vehicles (E-Rickshaws, E-Scooters), high-performance batteries, and a complete range of farming machinery like Power Weeders, Water Pumps, Brush Cutters, Rice Mills, Reapers, and their parts. With a growing B2B dealer and distributor network across India, we are committed to delivering high-quality products and unmatched post-sales support. We are now hiring a dynamic and dedicated Post-Sales Executive B2B to manage client relations and ensure exceptional service post-purchase. Key Responsibilities Handle post-sales support for B2B clients (dealers, distributors, service centers) across the EV and farming machinery product range Address and resolve client complaints, product issues, warranty claims, and service requests Coordinate with logistics, technical, and product teams for part replacements, service dispatches, or returns Monitor warranty service turnaround times and follow up for timely resolutions Maintain detailed records of service calls, issue logs, and feedback Visit clients or service partners (if needed) to assess product performance and satisfaction Train dealers or service staff on basic product knowledge and troubleshooting Build long-term relationships with clients to encourage repeat business and trust Support periodic service campaigns, dealer training programs, and customer feedback drives Requirements Bachelor's degree / Diploma in Mechanical, Electrical, Automobile Engineering or a relevant field 4–5 years of experience in B2B customer support, after-sales, or technical service Basic technical knowledge of EVs, batteries, and agricultural equipment Strong communication and interpersonal skills Ability to work independently and manage multiple client accounts Working knowledge of MS Office and CRM tools Willingness to travel to client or distributor locations if required Preferred Qualifications Experience in EV, automotive, or agri-machinery industries Understanding of spare parts logistics and warranty claim handling Fluency in Hindi and English; knowledge of regional languages is a plus Experience managing dealer networks or rural customer segments What We Offer Competitive salary + performance incentives Career growth in the high-demand EV and agri-tech sectors Travel allowance, mobile reimbursement (if applicable) Supportive work environment with training and development opportunities Exposure to diverse product portfolios and B2B operations
Posted 1 month ago
10.0 - 15.0 years
14 - 18 Lacs
Hubli
Work from Office
Drive Pan India expansion and revenue growth by leading and mentoring sales team Build & manage a pan-India dealer/distributor network Develop ROI-based distribution strategies 10+ years in Agri-equipment sales (B2B/B2C) Sales incentives
Posted 1 month ago
0.0 - 2.0 years
1 - 3 Lacs
Raichur
Work from Office
Qualifications Drone Piloting, UAV, and Piloting skills Experience in operating drones and understanding of drone technology Relevant certification or licensure in drone piloting is a plus Experience in agriculture or related fields is beneficial Sales incentives
Posted 1 month ago
15.0 - 20.0 years
10 - 15 Lacs
Ludhiana
Work from Office
Experience of NPD Departments Must have Exp of Agriculture / Tractor Parts Exp of NPD Costing, Product developments, Product Design Currently Working as Manager and Handle Complete NPD Departments Dealing with OEM Customers
Posted 2 months ago
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