AGM - B2B Operations

As a candidate for this role, your primary mission is to build a supply of riders with a 90% live fleet. Your key outcomes will include attaining the specified live count number. Key Responsibilities: - Manage the team effectively to ensure maximum rider NPS as per the city targets. - Maintain a high level of discipline, efficiency, and process improvements within the cluster. Qualifications Required: - Possess excellent people management skills, including experience in hiring, managing, firing, and growing operations teams. - Demonstrated ability to handle a team of 100-200 members. - Prior experience in high-pressure, target-driven roles with a focus on high-volume SKUs. - Strong ability to prioritize tasks and deploy resources efficiently, along with the capacity to create and implement processes within the team. - Proficiency in Google Sheets and Word for data management and planning purposes. - Previous experience in vendor or operator management. - Fluent in the local language for effective communication. Additional Details: - Good to have the ability to work long and irregular hours, including early mornings, late nights, and extended field hours. - Strong attention to detail and the ability to delve into underlying issues by asking probing questions. - Conversational fluency in English language is a plus. Behavioural Competencies: - Proven track record in operator and small business owner management. - Strong problem-solving skills, particularly in crisis management and operational issues. - Self-motivated and proactive, with a willingness to take initiative. - Negotiation skills with the ability to handle challenging situations. - Willingness to get hands dirty and hustle to solve problems without hesitation. (Note: Additional details about the company were not provided in the job description.),