AGM - Aero Related Business

JOB PURPOSE

To drive Non-Aero revenues through digital marketing and partnerships. Execute the online marketing calendar through effective digital consumer marketing programs and alliances / partnerships with online sites ( like Makemytrip, Yatra etc ) , tourism companies and governmental tourism arms and to monetize the DIAL website through effective web contracts.

He/she will be accountable for driving Aero Related services business and special projects, lead team for revenue enhancement, new business streams/ opportunities, managing the accounts, contracts, and relationships with the concessionaires operating the Aviation ancillary businesses at IGI Airport, including Ground Handling, Line Maintenance, In-Flight Kitchen, Fuel Farm, etc. He / she will also be responsible for all policy advocacy related matters for these businesses.

ORGANISATION CHART

KEY ACCOUNTABILITIES

• Commercial planning and drive process for appointment of Concessionaires for aviation Ancillary businesses/ Opportunities as per requirement
• Creation of Business Case, RFP Key Terms and Conditions
• Drive RFP Process for appointment of agencies - Creation of RFP documents, Release of RFP, Evaluation process, Contract structuring, award of contract, etc.
• Accountability of overall aviation ancillary businesses at IGI Airport, Delhi
• Keep track of policies / regulatory provisions related to Ground Handling, In-Flight Kitchen, Fuel Farm, etc.
• Support DIAL through notes / letters / drafts on issues pertaining to these ancillary businesses.
• Responsible for all concession contracts in aviation ancillary businesses
• Drive and ensure Contract provisions adherence/compliances through systematic timely tracking and institutionalizing monitoring framework.
• Monitor implementation of concession contracts in terms of ensuring SLA compliance, invoicing, periodic investments by concessionaires in line with concession agreements etc.
• Ensure Regular Revenue Audits, strong governance and plugging any Revenue leakage/ gaps.
• Develop and ensure strong Stakeholders bonding and commitment to Revenue growth while maintaining operational efficiencies
• Strategic Planning and Revenue growth from Aviation ancillary businesses
• Explore avenues for growth of Revenue from these aviation ancillary businesses
• Keep track of industry benchmarks / advancements in these businesses and engage with concessionaires to encourage them for such advancements
• Drive strategic business agenda with concessionaires
• SOP for managing these businesses
• Drive SOPs for managing these businesses in terms of contract monitoring / implementation
• Engage with other departments/ peers/ HODs to lead project activities for these businesses
• Drive Action planning and aligning other DIAL departments for implementation of projects / constructions etc. for these businesses
• Team Development and Engagement
• Guiding, developing, and mentoring the team members reporting to this position

EDUCATION QUALIFICATIONS

• MBA from a premier reputed institute
• Candidate should possess excellent communication skills both verbal and written. He/she should be clear and effective in communicating his/her ideas or thoughts.
• Candidate should be adept at business planning, project management and Analytics
• Candidate should have strong interpersonal skills to work with internal and external stakeholders.

RELEVANT EXPERIENCE

12 15 years of overall professional experience

Experience in airport sector will be preferred

Experience of having managed or having worked in aviation ancillary business will be preferred.

COMPETENCIES

• Personal Effectiveness
• Social Awareness
• Entrepreneurship
• Problem Solving & Analytical Thinking
• Planning & Decision Making
• Capability Building
• Strategic Orientation
• Stakeholder Focus
• Networking
• Execution & Results
• Teamwork & Interpersonal influence