Aesthetics & Derma Center - Front Desk/Receptionist

Front Desk Executive

We're hiring a motivated and professional Front Desk Executive to be the face of our clinic. You'll be the first point of contact for our patients, ensuring a welcoming and seamless experience from start to finish. This is a hybrid role blending customer service, administrative, and sales support functions.

Responsibilities:

• Manage patient check-in and check-out, appointment scheduling, and phone inquiries.
• Maintain accurate and confidential patient records in our EMR system.
• Process payments, handle billing, and manage financial transactions.
• Contribute to clinic growth by converting leads and educating clients on our services.
• Ensure the reception and waiting areas are always welcoming and tidy.

Requirements:

• 1-3 years of experience in a similar role (medical aesthetics or hospitality a plus).
• Exceptional verbal and written communication skills in both English and Hindi.
• Proficiency with EMR/CRM software and MS Office.
• Strong organisational skills and attention to detail.
• Comfortable with sales and lead conversion.

hr@houseofaetheria.com.