About us At House of Aetheria, we bring together a trusted team of experts - dermatologists, expert injectors, board-certified plastic surgeons and aestheticians — all united by one mission: to be the best, by doing what’s right. Always. Every treatment, procedure, and consultation is backed by science while being delivered ethically. Join us on this exciting journey as we take wellness further, with unparalleled hospitality. Job Summary: The Center Manager is responsible for the overall operational management, financial performance, and client satisfaction of the wellness clinic. This role involves leading and motivating a team of wellness professionals, ensuring high-quality service delivery, managing resources, and actively contributing to the growth and reputation of the clinic. The ideal candidate will possess strong leadership, communication, and business acumen, coupled with a genuine passion for health and wellness. Key Responsibilities: Operational Management: Oversee the day-to-day operations of the clinic, ensuring efficiency, cleanliness, and adherence to all health and safety regulations. Manage appointment scheduling, client flow, and optimize resource utilization (e.g., treatment rooms, equipment). Maintain accurate client records, ensuring confidentiality and compliance with data privacy regulations Implement and enforce clinic policies and procedures to ensure consistent service delivery and operational excellence. Manage inventory of supplies, equipment, and products, ensuring adequate stock levels and cost-effective procurement. Business Development & Financial Performance: Monitor and analyze key performance indicators (KPIs) such as client retention, revenue, and expenses. Develop and implement strategies to increase client acquisition, retention, and revenue generation. Manage the clinic budget, ensuring financial targets are met and expenses are controlled. Identify opportunities for service expansion, new program development, and strategic partnerships. Collaborate with marketing to promote clinic services and engage the local community. Prepare regular reports on clinic performance for management. Client Experience & Satisfaction: ·Ensure exceptional client service at all touchpoints, from initial inquiry to post-service follow-up. Address client feedback, concerns, and complaints promptly and professionally, seeking resolutions that enhance client satisfaction. Develop and implement initiatives to improve the client experience and foster client loyalty. Educate clients on clinic services, wellness programs, and membership options. Maintain a welcoming and supportive atmosphere for all clients. Team Leadership & Development: Recruit, onboard, train, and supervise a team of wellness professionals (e.g., therapists, trainers, front desk staff). Foster a positive, collaborative, and high-performance work environment. Conduct regular performance evaluations, provide constructive feedback, and identify professional development opportunities for staff. Mediate and resolve staff conflicts or concerns, promoting a harmonious workplace. Quality Assurance & Compliance: Ensure the clinic operates in full compliance with all local, state, and national health regulations, licensing requirements, and industry standards. Implement and monitor quality control processes for all services and products. Stay updated on industry best practices and integrate relevant advancements into clinic operations. Conduct regular audits to ensure adherence to policies and procedures. Qualifications: Bachelor's degree in Business Administration, Healthcare Management, Hospitality Management, or a related field. (Master's degree a plus). Minimum of 10 years of experience in a management or supervisory role within a healthcare, wellness, hospitality, or service-oriented environment. Proven track record of successful operational management, staff leadership, and client satisfaction. Strong financial acumen and experience with budget management. Excellent communication, interpersonal, and negotiation skills. Proficient in using clinic management software, scheduling tools, and Microsoft Office Suite. Ability to work independently and as part of a team in a fast-paced environment. Strong problem-solving skills and the ability to make sound decisions under pressure. A passion for health, wellness, and promoting a holistic approach to well-being. Certification in a relevant wellness discipline (e.g., health coaching, fitness) is a plus. To Apply: Interested candidates are invited to submit their resume detailing their relevant experience to HR@houseofaetheria.com
Front Desk Executive We're hiring a motivated and professional Front Desk Executive to be the face of our clinic. You'll be the first point of contact for our patients, ensuring a welcoming and seamless experience from start to finish. This is a hybrid role blending customer service, administrative, and sales support functions. Responsibilities: Manage patient check-in and check-out, appointment scheduling, and phone inquiries. Maintain accurate and confidential patient records in our EMR system. Process payments, handle billing, and manage financial transactions. Contribute to clinic growth by converting leads and educating clients on our services. Ensure the reception and waiting areas are always welcoming and tidy. Requirements: 1-3 years of experience in a similar role (medical aesthetics or hospitality a plus). Exceptional verbal and written communication skills in both English and Hindi. Proficiency with EMR/CRM software and MS Office. Strong organisational skills and attention to detail. Comfortable with sales and lead conversion. Please share you CVs on hr@houseofaetheria.com.
Company Description At House of Aetheria, we unite a trusted team of dermatologists, expert injectors, board-certified plastic surgeons, and aestheticians to deliver exceptional care. Our mission is to be the best by doing what's right, always backing every treatment, procedure, and consultation with science and ethics. Join us in taking wellness further with unparalleled hospitality and dedication to patient care. Role Description This is a full-time on-site role for a Functional or Regenerative Medicine Doctor based in Gurugram. The doctor will be responsible for performing consultations, diagnosing and treating patients, and developing personalized wellness plans. Daily tasks will include conducting functional and regenerative medical procedures, integrating various treatment modalities, and ensuring the highest standards of patient care and ethical practice. Core Competencies & Expertise The physician must have proven experience and deep knowledge in the following areas: Functional and Regenerative Medicine: A solid understanding of these fields, including their philosophical approach to health and wellness. Peptide Therapy: Proficiency in prescribing and monitoring peptide therapies for a range of goals, such as anti-aging, weight management, muscle growth, and cognitive enhancement. This includes familiarity with various peptides and their specific applications. Ozone Therapy: Knowledge of administering ozone therapy for its proposed benefits, including detoxification, immune system support, and addressing chronic conditions. Cellular and Stem Cell Therapies: Experience with cellular rejuvenation techniques and a thorough understanding of the principles behind stem cell therapy, including its use in tissue repair and regeneration. Advanced Diagnostics: Ability to interpret and utilize advanced lab testing, such as metabolic testing, hormone panels, and epigenetic testing, to create data-driven health plans. Holistic Wellness: A commitment to a comprehensive wellness model that integrates nutrition, fitness, and lifestyle factors into patient care. Qualifications Strong Analytical Skills and ability to conduct Functional Testing Excellent Communication skills for effective patient interactions Experience in Business Process analysis and integration Ability to work collaboratively within a multidisciplinary team Medical degree with specialization in Functional or Regenerative Medicine Board certification is preferred Commitment to ethical medical practice and ongoing professional development Scope of Work The physician will be responsible for conducting in-depth wellness consultations, creating and managing personalized health plans, and administering advanced therapies as part of a comprehensive wellness program. This role is central to a practice focused on regenerative health optimization. Interested candidates can directly reach out hr@houseofaetheria.com.
About us: At House of Aetheria, we bring together a trusted team of experts - dermatologists, expert injectors, board-certified plastic surgeons and aestheticians — all united by one mission: to be the best, by doing what’s right. Always. Every treatment, procedure, and consultation is backed by science while being delivered ethically. Join us on this exciting journey as we take wellness further, with unparalleled hospitality. Role Summary Skin Technican to join our team at The House of Aetheria. The ideal candidate will be responsible for providing high-quality skin treatments, and personalized care to clients. This role requires strong technical expertise, excellent communication skills, and a customer-first attitude to ensure client satisfaction and retention. Key Responsibilities Perform a range of skin procedures in the clinic, including: Perform a variety of skin treatments such as laser hair reduction, chemical peels, and HydraFacials. Acne / Anti-aging / Brightening Treatments Conduct skin analysis using diagnostic tools or visual inspection. Maintain client treatment records and track progress. Ensure clinic hygiene, including preparing treatment rooms and following sterilization protocols. Guide customers on post-treatment care and product usage Coordinate with dermatologists, clinic manager, and operations team Requirements Diploma/Degree in Cosmetology, Aesthetics, or Dermatology Assistance Minimum 1–3 years of clinical experience in skincare treatments Proficient in handling skin equipment like diode laser, HydraFacial machines, etc. Good communication skills with a customer-first mindset Professional grooming and in-clinic etiquette Willingness to work in a fast-paced clinical setup Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Supplemental Pay : Performance bonus Experience: Skin therapist: 1 year (Required) Hydra facial: 1 year (Required) Laser hair removal: 1 year (Required) Work Location : In person To Apply: Interested candidates are invited to submit their resume detailing their relevant experience to HR@houseofaetheria.com