AEM Hybris Support

JOB RESPONSIBILITIES:

• In regional level, manage the operation of/with SAMSUNGs online store & Market place with technical knowledge and understanding for subs in SEAisa & Oceania
• Liaise with other parties in the maintenance of the SAMSUNG Online store:
  - Global or local platform enhancement/modification team - Store operation team - Contents management team
• Monitor online store information validity, performance, and uptime with the multiple operation systems, like Hybris, AEM, and SAP ERP
• Determine inconsistencies, points of failure, and related matters
• Rectify problems or escalate issues to relevant parties in the soonest possible time
• Support assigned initiatives to improve Online store presence, tactics, and strategies
• Extend expertise to ad hoc requirements which involve computer-related, online, and multimedia expertise
• Engage with HQ maintenance/development team to communicate for global guideline expansion to subs and technical issue resolution

SKILLS AND ATTRIBUTES:

Essential -

• Bachelors degree in IT or any related discipline
• Minimum 5years+ experience in consulting/business analysis or implementation management with eCommerce platform (Hybris) & Web management system(AEM)
• Technical Knowledge on eCommerce features and functionalities
• Hands on experience with Agile tools like Jira and confluence
• Fundamental programing knowledge with HTML/CSS, ASP.NET, SQL, JAVA, or C#
• Able to work under the pressure with proactive & responsible attitude Good team work and hands on approach and flexible outlook in the workplace
• Minimum 5 resources+ management experience
• Fluent in English in order to communicate with all relevant stakeholders
• Excellent written and verbal communication skills
• Strong problem solving, organizational and analytical skills, as well as the ability to adapt and work round obstacles to get things done
• Ability to understand and respond to the drivers and concerns of both business and technical

Advantage -

• System knowledge/hands on with ERP(SAP), or 3rd party system like Payment gateway
• Strong experience in working with the large organisation, multiple stakeholders, and big agencies
• Excellent organizational and planning skills with an ability to multitask in a busy environment with multiple contacts

Note:

Interested candidates can drop their cv at gsingh15@fcsltd.com or whatsapp at: 9599556255