Advanced ADTS Engineer

Job Title:

Job Location:

Job Summary:

We are seeking a dynamic and experienced professional to join our team as an Application Development Technical Specialist. The primary responsibility of this role is to work with customers and business teams to lead new applications, generate specifications, and replicate successful applications across local and global markets. In addition, the candidate will introduce new products to customers, work closely with the global team on grade translation, technology transfer, and knowledge building, and address customer processes and complaints. Responsibilities also include designing and developing demo tools, publishing technical bulletins on successful applications, conducting application-related testing, providing training on Avient materials, and modifying grades to meet customer requirements. Furthermore, active participation in resolving customer complaints is essential. The role involves assisting R&D and sales teams through comprehensive testing plans, procedures, data analysis, and effective communication of results with customers. The ideal candidate should possess 46 years of customer-facing experience in technical service and application development, strong analytical skills, and the ability to manage complex projects across diverse teams.

Essential Duties & Responsibilities:

• Lead customers and business teams in generating new business through application development, process optimisation, replication, and specification wins.
• Develop formulations for new applications in accordance with customer specifications, quality standards, and operational goals.
• Document and prepare product specifications, integrating Avient products and services into customer applications.
• Provide technical support to customers and commercial teams before and after sales, including application guidance, specification interpretation, process guidelines, and technical presentations.
• Troubleshoot processing challenges and address customer complaints; investigate and resolve issues using a pragmatic, scientific approach, ensuring timely responses to customers without escalation.
• Create technical data sheets.
• Lead and coordinate plant technical trials and transfers; process testing plans, data analysis, and communication of results.
• Develop demo tools and value-selling tools for customers.
• Publish technical bulletins of successful applications.
• Act as a reservoir of technical information, bringing the voice of customers to new technology introduction teams or supporting commercial teams with new product trials and customer feedback.
• Participate in the scale-up process and provide support to the plant team as needed.
• Ensure all activities align with safety & health principles, proactively fostering a safe working environment and assessing potential hazards, while adhering to ethical business policies.
• Understand customer needs and technical specifications to select the right material solutions based on functional and service requirements.
• Willingness to travel across India on short notice, up to 40% travel time.
• Other projects and duties as assigned.

QUALIFICATIONS:

Education and Experience:

• Master's degree in Polymer Science/Engineering, Material Science, or a related field. B. Tech with relevant experience will also be considered.
• 4-6 years of experience in a customer-facing role, with extensive exposure to polymer processing methods, particularly extrusion and injection moulding.
• In-depth knowledge of engineering plastics and thermoplastic elastomers.
• Industry awareness in healthcare, automotive, or consumer sectors is highly desirable.
• Exceptional oral, written communication, and presentation skills.

Additional requirements:

• Strong business acumen and analytical mindset.
• Self-motivated with the ability to work with minimal supervision.
• Exceptional oral, written communication, and presentation skills.
• Complex problem-solving skills, adept at translating customer needs into solutions.
• High technical aptitude.
• Team player with a proactive attitude.
• Excellent organisational skills.

Avient Leadership Behaviours:

We believe that all of our global employees are leaders and that the six most important behaviours for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business.

By playing to win, acting customer-centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself, you will accelerate your ability to achieve Avients strategic goals, to meet our customer needs, and to accomplish your career goals.

Physical Demands:

Requires standing and sitting for extended periods of time, talking, and listening. Must be able to walk and use hands. Occasionally requires bending, stooping, and climbing ladders and stairs. Typically work is in a manufacturing environment where the noise level is loud. Generally, it requires the use of personal protective equipment such as safety glasses, safety shoes, hearing protection, a hard hat, and respiratory protection. Exposure to outside weather conditions is routine. May be exposed to working in extreme heat and humidity. May also be exposed on occasion to dust or fumes.