Job Description

Position Title: ADP GlobalView Consultant/SME Role Description: The ADP GlobalView Consultant/SME will be responsible for preparing test cases based on the ADP GlobalView template (derived from SAP), executing tests, handling issues, and completing documentation tasks related to the local scope, including payroll, personnel administration, and time management. This role involves performing these tasks in alignment with the project schedule and ADP GlobalView methodology. Key Responsibilities: • Understand the client;s blueprint, business rules, and requirements as provided by the Lead Consultant. • Defining requirements, designing processes, recommending automation and improvement opportunities, and acting as the SME for any questions related to the ADP platform and transactional activities. • Interpret the client blueprint and build the User Acceptance Test (UAT) Catalogue. • Ensure UAT/Parallel testing aligns with the Client Blueprint. • Validate UAT payroll reports and reconciliations before releasing them to the client. • Collaborate with the Lead Consultant to resolve issues during implementation. • Liaise directly with the client on implementation testing. • Participate in weekly project calls as directed by the Project Manager. • Ensure adherence to timelines in line with the client/country implementation project schedule, leading up to go-live. • Prepare necessary handover documentation, including checklists and client sign-off worksheets, in readiness for go-live. • Store all client documentation on the shared drive or Project Place as appropriate. • Maintain up-to-date documentation for the implementation project, including reconciliation spreadsheets, manuals, and test tools. • Stay actively involved from client blueprint sign-off through UAT/load completion, parallel testing, and the first live pay runs. • Ensure timely handover of client payroll and documentation to Client Services, following ADP's handover methodology. • Participate in process reviews and implement recommendations. • Continually evaluate implementation processes and suggest improvements. • Stay informed about and monitor the implementation of any upgrades, patches, and their testing before being loaded into the live environment. • Ensure the clients compliance with relevant country taxation and statutory legislation. • Stay updated on country legislative changes. • Assist Project Services (post-live) during periods without new implementations. • Ensure all project resources are adequately trained and capable of performing pay runs in line with implementation limitations and client expectations. • Ensure all UAT and parallel payrolls are reconciled and documented before sending to the client. • Monitor configuration and blueprint changes to understand their impact on UAT and parallel processes. • Test patches and upgrades in a test environment before they are loaded into production. • Ensure that all implementation documentation is maintained on a common drive, including UAT results, parallel results, blueprint, payroll procedures, schedules, and other relevant notes. • Conduct training sessions for end-users and client teams on ADP GlobalView functionalities and best practices. • Develop training materials and user guides to support the implementation process. • Maintain effective communication with all stakeholders, including clients, project managers, and technical teams. • Provide regular updates on project status, risks, and issues to stakeholders. Experience: • 5-8 years of experience in a complex operational/implementation/service delivery role. • Previous experience as an SAP Payroll Tester. • Strong knowledge and experience in payroll. • Proven experience in an Implementation Lead role. • High level of commitment with the ability to communicate effectively with clients to deliver exceptional customer service. • Proficient in tools such as Microsoft Excel, Word, PowerPoint, MS Project, and Visio to update and maintain documentation, training materials, and presentations. • Able to implement continuous improvement processes. • Excellent communication skills (written and verbal).