Posted:10 hours ago|
Platform:
Work from Office
Full Time
Contact 100% of newly assigned leads within 24 hours of inquiry.
Make 80-100 outbound calls per day to new and existing leads.
Maintain consistent follow-up cadence based on lead stage and interest level.
Use structured call scripts while personalizing based on parent queries and concerns.
Ensure responsiveness for all inbound calls and prompt callbacks for missed calls.
Track every leads journey (inquiry tour application) and flag inactive or drop-off cases to the team.
Provide accurate information on: Programs and age eligibility Curriculum and pedagogy Fee structure and admissions process Key school & preschool differentiators
Address FAQs and manage objections confidently.
Escalate complex queries to the Team Lead when necessary.
Log all call outcomes, parent responses, and follow-up actions in the CRM immediately.
Book campus visits and open house appointments based on parent convenience.
Send timely reminders via call, SMS, or CRM automation.
Follow up post-visit to capture parent feedback and encourage next-step movement.
Contact 100% of newly assigned leads within 24 hours of inquiry.
Maintain consistent follow-up cadence based on lead stage and interest level.
Track every leads journey
Vidyashilp Academy
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