Admission Counselor

Job Summary:

The Admission Counsellor plays a key role in student enrolment by guiding prospective parents through the admission process. They are responsible for promoting the school’s programs, addressing inquiries, conducting campus tours, and ensuring a seamless admission experience for families.

Key Responsibilities:

1. Admission Process Management

• Handle inquiries from prospective parents through cold calls and walk-ins.

• Provide detailed information about the school’s curriculum, facilities, and admission policies.

• Maintain and update the admission database, tracking inquiries, follow-ups, and conversions.

• Coordinate and schedule parent counselling sessions, school visits, and orientation programs.

2. Lead Generation & Follow-Ups

• Organising events in societies, malls, etc, to generate leads for the school & DayCare.

• Proactively reach out to leads generated from marketing campaigns, school events, and

referrals.

• Maintain regular follow-ups with potential parents to address their concerns and encourage

enrolment.

• Develop strategies to increase admission inquiries and conversions.

3. School Representation & Promotion

• Represent the school at promotional events, exhibitions, and community outreach programs.

• Work closely to execute admission campaigns through social media, print, and outdoor

promotions.

4. Parent Engagement & Relationship Management

• Build strong relationships with parents to enhance trust and engagement with the school.

• Address queries, concerns, and grievances related to admissions in a professional manner.

• Assist in organizing open house events, orientations, and special programs to improve parent

involvement.

5. Documentation & Compliance

• Ensure all admission-related documentation is collected, verified, and processed efficiently.

• Assist in fee structure explanation and guide parents through the payment procedures.

Required Qualifications & Skills:

• Bachelor’s degree in Marketing, Education, Business Administration, or a related field.

• Prior experience in admissions, counselling, or customer service (preferred).

• Strong communication and interpersonal skills.

• Ability to handle inquiries professionally and with empathy.

• Proficiency in MS Office and CRM/ERP/ software (preferred).

• Goal-oriented, proactive, and able to work independently.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• School: 2 years (Required)

Language:

• English, Hindi (Required)

Work Location: In person