Admission Counsellor

**Job Description:** As a Counsellor at the institute, your primary role is to effectively counsel prospective students for enrolment in programs offered. Your responsibilities include: - Increasing student enrolment by following the institute's sales marketing process. - Providing career counselling to prospective learners to ensure successful sales. - Conducting tele-counselling and follow-up on leads generated through structured campaigns. - Attending calls in a pleasant manner, providing necessary information and support to students, parents, and channel partners. In terms of Customer Relationship Management and Data Management, you will be required to: - Create a customer service culture, prioritizing customer needs. - Continuously interact with customers/students to address concerns and enhance service levels. - Lead by example in delivering excellent customer service to boost client satisfaction and program growth. - Effectively handle and utilize CRM and ERP systems for efficient data management. For Learning and Development purposes, you are expected to: - Embrace the institute's training philosophies with a WIN-WIN-WIN policy. - Enhance skills and knowledge by participating in regular training programs. - Adhere to all disciplinary procedures, guiding principles, and core values of the Institute. Additionally, you are encouraged to showcase innovative thinking and work on new initiatives that can bring tangible benefits to the Institute. **Job Type:** Full-time **Schedule:** Day shift **Work Location:** In person **Job Description:** As a Counsellor at the institute, your primary role is to effectively counsel prospective students for enrolment in programs offered. Your responsibilities include: - Increasing student enrolment by following the institute's sales marketing process. - Providing career counselling to prospective learners to ensure successful sales. - Conducting tele-counselling and follow-up on leads generated through structured campaigns. - Attending calls in a pleasant manner, providing necessary information and support to students, parents, and channel partners. In terms of Customer Relationship Management and Data Management, you will be required to: - Create a customer service culture, prioritizing customer needs. - Continuously interact with customers/students to address concerns and enhance service levels. - Lead by example in delivering excellent customer service to boost client satisfaction and program growth. - Effectively handle and utilize CRM and ERP systems for efficient data management. For Learning and Development purposes, you are expected to: - Embrace the institute's training philosophies with a WIN-WIN-WIN policy. - Enhance skills and knowledge by participating in regular training programs. - Adhere to all disciplinary procedures, guiding principles, and core values of the Institute. Additionally, you are encouraged to showcase innovative thinking and work on new initiatives that can bring tangible benefits to the Institute. **Job Type:** Full-time **Schedule:** Day shift **Work Location:** In person