Admission Counsellor/ Manager

Job Description – Manager (Admissions)

To manage the complete admissions cycle—right from enquiry generation to final enrolment—ensuring high conversion rates, parent satisfaction, and achievement of the school’s annual admission targets.

Core Responsibilities (Focused on Admissions)1. End-to-End Admissions Handling

• Lead the entire admissions process from enquiry → counselling → follow-up → conversion → enrolment.
• Ensure every parent receives a clear and professional admission experience.
• Personally handle high-priority or complex cases.

Counselling & Parent Interaction

• Explain curriculum, facilities, FIITJEE methodology, academic strengths, and fee structure.
• Understand parents' expectations and guide them genuinely.
• Conduct campus tours and academic counselling sessions.

Enquiry Management

• Manage all enquiries:
• Walk-ins
• Phone calls
• WhatsApp
• Website & digital leads
• Ensure that enquiries are responded to within 2 hours.
• Track the status of every enquiry until closure

Documentation & Process Compliance

• Ensure accurate documentation for every admission:
• Application form
• Student records
• ID proofs
• Previous school reports
• Coordinate with Accounts team for fee payment and receipts.
• Ensure every admission follows the school’s SOP.

Reporting & Data Management

• Maintain the admissions tracker/CRM daily.
• Generate weekly and monthly reports on:
• Enquiries received
• Source-wise leads
• Conversions
• Pending follow-ups
• Targets vs. Achievements
• Present data to Principal and Management.
• Conversion & Lead Follow-Up
• Maintain consistent follow-up with interested parents.
• Share reminders for school visits, assessment dates, fee deadlines, etc.
• Use professional communication to drive conversions.
• Review conversion funnel weekly and improve weak areas.

Admission Events

• Organize and manage:
• Open houses
• Counselling camps
• Orientation sessions
• Admission drives
• Ensure smooth parent flow and excellent experience.

Cross-team Coordination

• Coordinate with:
• Principal
• Academic coordinators
• Accounts team
• Front office
• Arrange interaction sessions, entrance tests, and student assessments

*

• Qualifications
• Any Degree (MBA preferred).
• Minimum 3–6 years experience in school admissions.
• Good communication in English and Tamil.

Skills Required

• Strong counselling skills
• Excellent parent-handling & communication
• Target-driven approach
• Good knowledge of admission processes
• CRM/Excel proficiency
• Pleasant personality and professionalism

Employee Benefits

• Medical Insurance for employee and dependents.
• Provident Fund (PF) as per statutory norms.
• Annual Performance Bonus.
• Continuous Training & Development.
• Staff Ward Fee Concession (as per policy).
• Leave Benefits:
• Casual Leave (CL)
• Earned Leave (EL)
• Maternity Leave – up to 26 weeks as per Maternity Benefit Act.

Compensation

Attractive salary as per qualifications and experience, with yearly appraisal and growth opportunities.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹60,000.00 per month

Work Location: In person