Administrator AND Accountant

Job Overview:

We are seeking an experienced and detail-oriented Administration and Accountant Manager to oversee the full operations of our property management business, including residential flats and other short/long-term rental properties. The ideal candidate will handle both administrative and financial responsibilities, ensuring efficient property operations and delivering excellent customer service to guests and tenants.

Key Responsibilities:

Property Administration:

• Manage day-to-day operations of residential flats and other rental properties.
• Handle all guest and customer bookings, including check-in/out, payments, and communication.
• Maintain up-to-date property records, contracts, leases, and guest files.
• Ensure the properties are clean, well-maintained, and ready for guest arrival.
• Coordinate with cleaning and maintenance staff for timely service.
• Respond promptly and professionally to tenant or guest inquiries, complaints, and requests.

Accounting & Financial Management:

• Maintain financial records, track income and expenses, and prepare monthly reports.
• Handle invoices, receipts, and rental payments from guests and tenants.
• Prepare and manage budgets, forecasts, and cash flow statements.
• Ensure timely payments of bills, salaries (if applicable), taxes, and other financial obligations.
• Liaise with external accountants or auditors as needed.

Customer Experience:

• Provide high-quality, personalized service to all guests and tenants.
• Manage online booking platforms (e.g., Airbnb, Booking.com, direct website, etc.).
• Ensure proper documentation and verification of guests.

Operations & Improvement:

• Develop and implement systems to improve property management efficiency.
• Identify opportunities to improve guest satisfaction and business profitability.
• Monitor property condition and suggest improvements or upgrades.
• Stay informed of local regulations and ensure property compliance.

Qualifications & Skills:

• Proven experience in property management, administration, and accounting.
• Strong knowledge of financial systems, spreadsheets, and property booking platforms.
• Excellent organizational and time-management skills.
• Proficient in Microsoft Excel, Word, and accounting software (e.g., QuickBooks, Tally).
• Good communication and interpersonal skills.
• Ability to handle multiple tasks and solve problems independently.
• Attention to detail and a commitment to providing a high standard of service.

Preferred Qualifications:

• Degree or diploma in Business Administration, Accounting, or Property Management.
• Experience in hospitality, real estate, or serviced apartments is a plus.
• Familiarity with legal requirements in property rentals.

Salary & Benefits:

• Competitive salary based on experience.
• Opportunity for growth and increased responsibility.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

• Day shift

Work Location: In person