Administration Manager

Roles & Responsibilities:

• Oversee daily operations of the administrative department, including housekeeping, pest control, transport, pantry/canteen, and security services.
• Ensure uninterrupted facility services and workplace utilities with minimum downtime.
• Coordinate with internal departments for seamless service delivery and continuous improvement.
• Supervise facility maintenance activities to ensure compliance with quality standards.
• Plan and execute preventive and corrective maintenance for buildings, utilities, and office infrastructure.
• Monitor asset utilization and upkeep.
• Identify, empanel, and evaluate service vendors and contractors.
• Ensure SLAs are met and vendor performance is reviewed periodically.
• Manage renewals, contracts, compliance documentation, and service audits.
• Supervise civil maintenance, repair, and renovation projects.
• Ensure adherence to local building codes, quality standards, and project timelines.
• Coordinate with consultants and contractors for timely execution.
• Implement safety protocols, emergency evacuation plans, and periodic drills.
• Ensure zero violations and compliance with fire, safety, and statutory norms.
• Coordinate with relevant authorities during crises or emergencies.
• Maintain dashboards, generate periodic reports, and track KPIs.
• Prepare and manage departmental budgets.

Functional Skills Required:

• Facility and infrastructure management
• Vendor evaluation and negotiations
• Project management (civil and infrastructure)
• Knowledge of safety and statutory compliances
• Proficiency in MS Office
• Crisis and emergency management
• Budgeting and cost control
• Documentation and reporting

Behavioral Skills Required:

• Strong leadership and team management skills
• Excellent problem-solving and decision-making abilities
• High attention to detail and process orientation
• Ability to multitask and manage time effectively
• Strong interpersonal and communication skills
• Proactive approach and ability to work under pressure

Team Size to be Handled:

Lead and supervise a team of 67 administrative staff, reporting to the site-in-charge of the unit.