Handle Calls
: Manage both inbound and outbound calls with potential and existing customers.
Promote Products/Services
: Explain vehicle features, current promotions, and company services to generate interest and encourage purchases.
Lead Generation
: Contact prospective clients to generate sales leads and follow up on existing prospects.
Schedule Appointments
: Arrange appointments and test drives for potential customers with the sales team.
Customer Service
: Address customer inquiries, concerns, and complaints promptly and professionally.
Data Management
: Accurately record details of customer interactions, update contact information, and maintain the CRM system.
Achieve Targets
: Strive to meet or exceed daily, weekly, and monthly targets for calls, lead generation, and sales.
Collaboration
: Work closely with the sales and marketing teams to ensure a smooth customer handover and aligned strategies.

Required Skills and Qualifications

Communication Skills
: Excellent verbal communication and persuasion skills.
Patience and Professionalism
: Ability to handle objections and rejections calmly and professionally.
Interpersonal Skills
: Strong ability to build rapport with customers and understand their needs.
Computer Literacy
: Familiarity with CRM tools and basic computer applications.
Experience
: Prior experience in telemarketing, sales, or customer service is often preferred, though some fresher roles exist.
Education
: A high school diploma or equivalent is typically required.

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