Admin & Sales Coordinator

Role Overview: You will join Combat Fitness Cult as a Sales Admin where you will play a crucial role in supporting the sales team by managing administrative tasks, ensuring smooth sales operations, and providing exceptional customer service. Your excellent communication skills and attention to detail will be key in this role. Key Responsibilities: - Assist the sales team in managing leads, appointments, and customer inquiries to ensure a seamless experience from initial contact to membership enrollment. - Accurately input customer information into the CRM system, track sales progress, and generate sales reports as required. - Handle customer phone calls, emails, and walk-ins in a professional and friendly manner, addressing inquiries related to memberships, services, and promotions. - Manage appointments for consultations and fitness assessments for prospective members. - Collect customer feedback, address concerns, and assist in retaining members by improving the customer experience. - Prepare reports, maintain records, and perform general administrative duties to support the sales department effectively. Qualifications: - Proven experience in an administrative or sales support role, preferably within the fitness or wellness industry. - Strong communication skills, both verbal and written, to interact effectively with customers and team members. - Proficiency in Google Sheets, CRM software, and general office equipment. - Excellent organizational and time-management skills to handle multiple tasks and priorities efficiently. - Detail-oriented with a strong focus on accuracy. - Ability to work in a fast-paced environment and adapt to changing priorities. Additional Details: Combat Fitness Cult offers a Full-time job type with benefits including cell phone and internet reimbursement, paid time off, and a performance bonus compensation package. The work location is in person with a fixed shift schedule.,