Admin & Sales Coordinator

Job description:

We are seeking a highly organized and motivated Sales Admin to join our dynamic team at Combat Fitness Cult. The Sales Admin will be responsible for supporting the sales team by managing administrative tasks, ensuring smooth sales operations, and delivering exceptional customer service. This position requires someone with excellent communication skills, and attention to detail.

Key Responsibilities:

• Sales Support: Assist the sales team in managing leads, appointments, and customer inquiries, ensuring a seamless experience from initial contact to membership enrollment.
• Data Entry & Reporting: Accurately input customer information into the CRM system, track sales progress, and generate sales reports as needed.
• Customer Interaction: Handle customer phone calls, emails, and walk-ins in a professional and friendly manner, addressing inquiries related to memberships, services, and promotions.
• Scheduling: Manage appointments for consultations, and fitness assessments for prospective members.
• Billing & Payments: Assist with billing, membership renewals, and payment processing, ensuring accuracy and timely follow-ups on overdue payments.
• Customer Feedback & Retention: Collect customer feedback and assist in retaining members by addressing concerns and improving the customer experience.
• Administrative Tasks: Prepare reports, maintain records, and perform general administrative duties to support the sales department.

Qualifications:

• Proven experience in an administrative or sales support role, ideally within the fitness or wellness industry.
• Strong communication skills, both verbal and written, with the ability to interact with customers and team members effectively.
• Proficient in Google Sheets, CRM software, and general office equipment.
• Excellent organizational and time-management skills, with the ability to handle multiple tasks and priorities.
• Detail-oriented with a strong focus on accuracy.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid time off

Compensation Package:

• Performance bonus

Schedule:

• Fixed shift

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person