Admin & Chat Associate

Job description:

Interested Candidate can call at- 9971736452

Age not more than 30 years

Looking for Immediate Joiner

Current location should be Delhi NCR only with Excellent written and spoken and typing speed

About Us

We are a global online school committed to delivering high-quality education to students around the world. We believe in excellent communication, efficient operations, and putting students’ needs first.

Role Overview

We are looking for a Chat & Admin Associate who will handle chat-based communication with students/parents and perform administrative tasks to support the school’s operations. This person will be the friendly first point of contact, helping with queries, data-entry, scheduling, and ensuring processes run smoothly.

Key Responsibilities

• Respond to student/parent queries through chat, email, and other written channels, ensuring clarity, promptness, and proper grammar.
• Provide accurate information about courses, admissions, schedules, and policies.
• Log and track all interactions in our CRM or chat system.
• Escalate complex issues to the relevant team and ensure follow-ups.
• Maintain and update student and administrative records.
• Assist with scheduling sessions, meetings, and events.
• Help prepare reports or summaries of queries, trends, or issues as needed.
• Support other administrative tasks (filing, data entry, documentation) to ensure smooth office workflow.
• Work in coordination with other teams (Academic, Admissions, Operations) to improve communication and process efficiency.

Qualifications / Requirements

• Bachelor’s degree in any field (or equivalent qualification).
• Excellent written and spoken English; strong grammar, clear communication.
• Good typing speed and comfort with chat tools / email
• Strong interpersonal skills; patient, empathetic, and service-oriented.
• Good organizational skills; ability to multitask and prioritize tasks.
• Flexible with working hours including shifts, if required.
• Willingness to learn and work under supervision.

What We Offer

• A supportive, friendly work environment.
• Training and development opportunities.
• Opportunity to work with a global team and international students.

Job Types: Full-time, Permanent, Fresher

Pay: ₹9,368.65 - ₹49,749.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Work from home

Work Location: In person