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Description
Job Title: Activity/Recreation Executive Department: Recreation & Front Office Support Location: Karma Chakra Resort, Kumarakom Reporting To: Front Office Manager / Resort Manager Employment Type: Full-time Job Summary: The Activity/Recreation Executive is responsible for planning, coordinating, and executing engaging recreational and wellness activities for guests and employees, ensuring a memorable and enriching resort experience. The role also includes supporting the Front Office team with guest interactions, check-in/check-out assistance, lobby engagement, and concierge support. The ideal candidate should be energetic, creative, guest-focused, and capable of balancing multiple responsibilities with enthusiasm and professionalism. Key Responsibilities:1. Guest Activities & Recreation Coordination: Plan and organize daily guest activities. Promote participation in activities through announcements, lobby displays, and personal guest interactions. Conduct and host group activities such as yoga sessions, traditional games, and village tours. Customize special activities for children, honeymooners, or long-stay guests. Maintain a daily/weekly activity schedule and coordinate with other departments (e.g., F&B, Housekeeping) as needed. Ensure safety measures and availability of required materials/equipment for all activities. Gather guest feedback and use it to improve and personalize future programs. 2. Employee Engagement Activities: Plan and execute monthly staff recreational programs and events such as sports tournaments, cultural celebrations, and wellness days. Collaborate with HR for festival events, staff birthdays, competitions, and team-building activities. Foster a fun and inclusive environment that boosts employee morale and inter-department bonding. 3. Front Office & Guest Interaction Support: Assist the Front Office with guest check-in/check-out during peak hours. Provide concierge-level support by briefing guests about the resort, local attractions, and available activities. Handle guest inquiries regarding leisure and sightseeing options. Support the Front Office in lobby management and guest engagement during idle times. Step in as a backup for the bell desk or reception in the event of staff shortage. 4. Administrative and Reporting Tasks: Maintain accurate attendance and participation logs of guest and staff activities. Prepare monthly reports on guest participation, event feedback, and inventory usage. Keep activity supplies and equipment well-maintained, organized, and replenished. Coordinate with vendors, trainers, or performers as needed for special programs. Skills & Qualifications: Bachelor’s degree or diploma in Hospitality, Hotel Management, Tourism, or related field. Minimum 1–2 years of experience in guest relations, recreation, or hospitality preferred. Strong communication and interpersonal skills in English, Malayalam, and Hindi. Passion for guest engagement, fitness, arts/culture, or outdoor activities. Multitasking ability with a positive and energetic attitude. Basic computer proficiency (MS Office, internet browsing, guest feedback tools). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 30/06/2025
