ACH & Wire transfer representative

Role : ACH & Wire Representative

Exp : 3+ yrs

Work location :Trivandrum

Work Mode : Work from Office

Notes :

1. Should have US Banking operations experience for 3+ years.
2. ACH & Wire Transfer knowledge.
3. Good communication skills.
4. Ready to

   Work from Office

   .

What roles and responsibilities will be performed by the selected candidate?

• Review and process all incoming and outgoing domestic and international wire transfers following appropriate approval limit and department procedures.
• Analyze wire requests for suspicious transactions. Partner closely with Fraud & Financial Investigations to review, when needed.
• Work closely with Frontline, Accounting, and Treasury Management staff to resolve issues and assist with member and employee questions.
• Provide clarification for Frontline staff on proper wire transfer entry, to ensure smooth processing.
• Understands and adheres to NACHA rules and regulations.
• Understands and adheres to Regulation E regarding ACH disputes.
• Perform daily monitoring and processing of ACH origination files in a timely manner.
• Perform daily review and processing of ACH returns and exceptions in a timely manner.
• Perform ACH research as requested through cases and emails in a timely manner.
• Adhere to critical timelines when completing assigned department duties.
• Adhere to established department procedures and policies.
• Act as a resource for and answer questions from Frontline teams related to ACH and Wire processing.
• Communicate in a manner that is clear and precise when working with Frontline and other internal Departments.
• Make sound decisions that consider credit union risk and the overall member experience, and surface vulnerabilities and concerns to management.
• Understand and adhere to the following Regulations: Reg E; Reg J; Reg CC; Uniform Commercial Code (UCC) Article 4A; OFAC; Bank Secrecy Act/Anti-Money Laundering (BSA/AML); Operating Circular 4, 5, and 6; Title 31 CFR Subpart B; Green Book; OCC 235; and NACHA operating rules.
• Provide internal department coverage to maintain daily operations during periods of staff shortages and time-off.
• Complete a minimum of eight ACH and Wire continued education courses annually identified by management.
• Promote honest and open communication with team members and throughout the credit union.
• Demonstrate behaviors that are consistent with the credit union’s values, philosophies, and leadership characteristics.
• Perform other duties as assigned.

What is the expectation from the candidate’s current role/profile?

• Minimum of a BCom, BBA-Finance, or MBA-Finance.
• Two (2) to three (3) years of experience working in a financial institution.
• Previous experience in ACH and Wires preferred.
• General knowledge of credit union services and products.
• Ability to multi-task and prioritize workload based on department requirements and deadlines.
• Strong problem-solving and critical thinking skills.
• Strong ability to focus on specifics tasks that require close attention to detail.
• Demonstrates a high degree of accuracy when performing job duties.
• Strong communication skills, both written and verbal.
• Ability to resolve interpersonal conflict and miscommunications.
• Understanding of the following Regulations: Reg E; Reg J; Reg CC; Uniform Commercial Code (UCC) Article 4A; OFAC; Bank Secrecy Act/Anti-Money Laundering (BSA/AML); Operating Circular 4, 5, and 6; Title 31 CFR Subpart B; Green Book; OCC 235; and NACHA operating rules.
• Knowledge of Microsoft Office products.