Accounts Receivable

Job Location : Vikhroli

2-3 Years Only***

Job Title: OTC - Senior Associate

Job Summary:

The OTC Senior Associate is responsible for executing key tasks across the Order to Cash cycle in a BPO environment. This includes processing customer orders, billing, cash application, collections, credit checks, and handling disputes. The Senior Associate will take ownership of more complex tasks, reporting, and client communications.

Key Responsibilities:

Operational Execution:

• Process transactions across the OTC cycle including:
• Order entry and validation
• Invoice generation and delivery
• Cash application and reconciliation
• Credit evaluation and maintenance
• Collection of outstanding invoices
• Handling deductions and resolving disputes
• Ensure accuracy and timeliness in meeting client SLAs and internal targets.

Issue Resolution & Escalation:

• Investigate and resolve complex queries from customers and internal teams.
• Escalate issues in a timely manner and ensure proper follow-through until resolution.

Reporting & Documentation:

• Assist in the preparation of reports

Qualification

BCom Graduates

About WNS

For more information about the company, feel free to visit: https://www.wns.com/

Let me know if you have any questions or need further details. Looking forward to your updated resume!

Regards,

TAG