Account Receivable

Job Purpose:

The Credit Control Executive will be responsible for tracking customer outstanding, following up on overdue payments, coordinating with sales teams, and ensuring timely collections to maintain a healthy cash flow for the business.

Major Accountabilities:

1. Receivables & Collections

a. Follow up with customers for outstanding and overdue payments.

b. Maintain receivables ageing reports and highlight delays.

c. Track payment commitments and ensure follow-up until receipt.

d. Send reminders via email/WhatsApp/calls as per SOP.

2. Receivables & Collections

a. Follow up with customers for outstanding and overdue payments.

b. Maintain receivables ageing reports and highlight delays.

c. Track payment commitments and ensure follow-up until receipt.

d. Send reminders via email/WhatsApp/calls as per SOP.

3. Documentation & Reporting

a. Maintain updated customer payment trackers.

b. Prepare weekly and monthly collection status reports.

c. Support AR reconciliation by coordinating with accounts team.

4. Documentation & Reporting

a. Maintain updated customer payment trackers.

b. Prepare weekly and monthly collection status reports.

c. Support AR reconciliation by coordinating with accounts team.

Key Performance Indicators (KPIs)

· Collection Efficiency: % of outstanding collected vs target

· Overdue Reduction: Decrease in 30/60/90+ day overdue amounts

· Follow-up TAT: Time taken to follow up after invoice due date

· Dispute Closure TAT: Time taken to resolve POD issues, short payments, debit notes

· Customer Ageing Accuracy: Accuracy of ageing reports and trackers

· Escalation Discipline: Timely escalation of chronic overdue cases

Skills & Competencies Required

• Polite & people management skills
• Knowledge of Excel and ERP
• Diligent and meticulous for following system
• Strong communication & coordination skills
• Ability to handle pressure and meet timelines

Qualifications & Experience

· 2–5 years of experience in credit control, collections or accounts receivable.

· Strong communication and follow-up skills.

· Good command of Excel (VLOOKUP, Pivot, basic reports).

· Working knowledge of Tally/ERP preferred.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person