Account Receivable

As a candidate for the position of performing outbound calls to clients for collecting outstanding Accounts Receivables in Thanjavur, Tamil Nadu, your responsibilities will include: - Making outbound calls to clients to collect outstanding Accounts Receivables - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and service standards are met - Resolving moderately routine questions following pre-established guidelines - Conducting routine research on customer inquiries - Developing and maintaining a solid working knowledge of the Online industry and all products, services, and team processes Qualifications required for this role: - Ability to work regularly scheduled shifts from Morning 9am - 6.30pm - High school diploma - 1+ year(s) of experience using a computer with Windows PC applications that required keyboard usage, screen navigation, and learning new software tools - 0-6 months of experience in a service-oriented role involving correspondence in writing or over the phone with English-speaking customers - 0-6 months of experience in a service-oriented role requiring the application of business rules to varying fact situations and making appropriate decisions Additionally, benefits for this position include cell phone reimbursement, health insurance, internet reimbursement, and paid sick time. The work schedule is during the day shift. Please note that only female candidates are eligible to apply for this position. The interview may be conducted face-to-face or virtually. Female candidates are preferred for this role. The contact details for further communication are +91 9944331949 (Manager).,