Account Manager

Job Title:

Notice Period:

Job Summary:

Account Manager

Account Management:

• Manage and grow strategic client accounts in the IT domain.
  
• Serve as the primary point of contact for clients, ensuring high levels of customer satisfaction.
  
• Identify upselling and cross-selling opportunities within existing accounts.
  
• Ensure timely delivery of solutions and services to clients.
  

Business Development:

• Identify and pursue new business opportunities in the

  IT services/products sector.

• Develop and execute sales strategies to achieve revenue targets.
  
• Conduct market research and competitor analysis to identify trends and new areas of growth.
  
• Collaborate with pre-sales, technical, and delivery teams to develop customised solutions.
  

People Management:

• Lead and manage a team of account executives, business development associates, or sales support staff.
  
• Set clear goals and KPIs for team members and monitor performance.
  
• Mentor and train team members to improve effectiveness and productivity.
  
• Foster a collaborative and high-performance work environment.
  

Required Skills & Qualifications:

• Bachelor's degree in Business, IT, or related field (MBA preferred).
  
• 58 years of relevant experience in

  account management, business development, and team leadership

  in the IT industry.
• Proven track record of meeting or exceeding sales targets.
  
• Strong understanding of IT services, solutions, or products.
  
• Excellent communication, negotiation, and interpersonal skills.
  
• Leadership experience with a demonstrated ability to manage and develop people.
  

Preferred Skills:

• Experience working with global clients or enterprise accounts.
  
• Familiarity with CRM tools (e.g., Salesforce, HubSpot).
  
• Ability to work in a fast-paced, dynamic environment.