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Account Manager

Account Manager

Talentiser

2 - 6 years

0 Lacs

karnataka

Posted:1 month ago| Platform: Shine logo

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Skills Required

renewals product adoption customeraccount onboarding product consultant customer feedback upsales relationships with customers product packages

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Success Manager, your role will involve owning customer/account onboarding and setup. You will work closely with customers to understand their goals and demonstrate how the product can help them achieve these goals. Acting as a product consultant, you will guide them through the necessary settings and implementations required for success. Key Responsibilities: - Own customer/account onboarding and setup - Act as a product consultant, guiding customers with necessary settings and implementations - Be the key channel of customer feedback - Liaise with various teams to ensure customers achieve desired outcomes - Manage customer renewals and up-sales - Drive expansion revenue from assigned accounts - Develop and maintain relationships with customers and buyers - Advise customers on suitable product packages and upgrades for their growth - Lead product adoption within customer enterprises Qualifications: - 2-3 years of experience working in early SaaS startups - 3-4 years of experience in VC/Management Consulting - Experience in client-facing roles - Experience managing US-based accounts - MBA from Tier 1 institutes (Note: Additional details about the company were not provided in the job description.),

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Account Manager