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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Customer Success Manager, your role will involve owning customer/account onboarding and setup. You will work closely with customers to understand their goals and demonstrate how the product can help them achieve these goals. Acting as a product consultant, you will guide them through the necessary settings and implementations required for success. Key Responsibilities: - Own customer/account onboarding and setup - Act as a product consultant, guiding customers with necessary settings and implementations - Be the key channel of customer feedback - Liaise with various teams to ensure customers achieve desired outcomes - Manage customer renewals and up-sales - Drive expansion revenue from ...
Posted 1 month ago
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