Account Manager (Recruitment & Screening)

As an experienced Account Manager (Recruitment & Screening) at BardWood Support Services, a leading UK-based recruitment specialist in the facilities industry, you will play a crucial role in managing client accounts and ensuring successful recruitment processes. Key Responsibilities: - Manage end-to-end recruitment lifecycle for assigned client accounts in the UK region, providing exceptional service and ensuring client satisfaction. - Act as the primary point of contact for clients, fostering strong relationships and understanding their hiring needs. - Coordinate and analyze second-round interview reports and candidate assessments to provide actionable insights to clients. - Lead, mentor, and manage a team of recruiters, setting KPIs and ensuring timely delivery on recruitment goals. - Conduct performance reviews, offer training support, and align the team with client expectations. - Drive strategic hiring plans, manage talent pipelines, and forecast hiring needs in collaboration with clients. - Maintain high-quality documentation of the recruitment process, including trackers and reporting dashboards. - Ensure adherence to SLAs, compliance, and process excellence for client accounts. - Participate in client meetings, status calls, and provide performance reports and analytics. - Resolve client concerns or escalations in a timely and professional manner. Qualifications Required: - Minimum 6 years of recruitment experience, preferably handling UK-based clients. - Proven track record in managing client accounts and recruitment delivery successfully. - Strong experience in team handling, mentoring, and recruitment operations. - Proficiency in sourcing tools, applicant tracking systems (ATS), and recruitment CRMs. - Strong understanding of interview processes, candidate evaluation, and client communication. - Excellent analytical, interpersonal, and decision-making skills. - Ability to thrive in a fast-paced, client-focused environment with multiple priorities. If you are a seasoned Account Manager with a passion for recruitment and client management, we invite you to join our team at BardWood Support Services and contribute to our success in the UK staffing industry.,