Account Manager for 3D agency

Role Overview

Own client relationships end-to-end for 3D, CGI, and content projects. Translate business goals into briefs, drive execution with internal teams, and grow accounts through trust, clarity, and results.

Key Responsibilities

• Client Ownership: Primary POC for key accounts; run check-ins, status calls, and quarterly reviews.
• Brief to Delivery: Convert briefs into SOWs/timelines; coordinate 3D, design, motion, and QC teams.
• Project Control: Track milestones, approvals, and risks; maintain Asana/Jira boards; ensure on-time, on-budget delivery.
• Quality & Feedback: Consolidate feedback, keep scope disciplined, and safeguard SMAPIT’s standards.
• Growth: Identify upsell/cross-sell (CGI ads, AR/VR, lifestyle packs, social retainers).
• Reporting: Share weekly status, MoM, performance snapshots, and invoicing status.
• Process: Improve templates, checklists, and client onboarding.

Requirements

• Proven account/project management in creative/CGI/production.
• Strong written/verbal communication; crisp documentation.
• Comfort with Asana/Jira, Sheets/Excel, Slides, basic Figma/Adobe for markups.
• Understanding of 3D/CGI pipelines (renders, passes, revisions, QC).
• Calm under pressure; solution-first mindset.

Nice to Have

• Experience with D2C/e-commerce brands.
• Basic understanding of Photoshop, Blender workflow and render engines.
• Familiarity with contracts, SOWs, and procurement processes.

KPIs

• On-time delivery rate
• CSAT/NPS from clients
• Revenue retention & quarterly expansion
• Change-request (scope creep) control
• Invoice/collection timeliness

Job Types: Full-time, Part-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Work from home

Supplemental Pay:

• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Experience:

• Management: 1 year (Preferred)

Work Location: In person