Account Manager – Content & E-Learning Projects

About the Role

We are looking for an organized and proactive Account Manager to manage client accounts and oversee content and e-learning projects. The ideal candidate will ensure client expectations are met, coordinate cross-functional teams, and maintain quality and timely delivery across all initiatives.

Key Responsibilities:

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• Manage client accounts and act as the primary point of contact.
  

• Plan, track, and oversee content and e-learning projects end-to-end.
  

• Coordinate with writers, designers, and product teams to ensure smooth execution of learning programs.
  

• Define timelines, milestones, and deliverables while managing priorities.
  

• Ensure content quality, instructional effectiveness, and adherence to client/brand guidelines.
  

• Report progress, risks, and outcomes to clients and senior management.
  

Must Haves

• Proven experience managing client accounts and/or e-learning/content projects.
  

• Understanding of e-learning content development and instructional principles.
  

• Strong organizational, planning, and multitasking skills.
  

• Excellent communication and stakeholder management skills.
  

• Ability to work in-office at Andheri West, Mumbai.
  

• Familiarity with content workflows, project management tools, and tracking metrics.
  

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• Work closely with senior management of a fast-scaling tech company
  
• Immense learning