Account Manager

2 - 6 years

0 Lacs

Posted:8 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an Account Manager, your primary responsibility will be to identify the needs of both new and current customers to ensure their success with the product. You will play a crucial role in developing effective communication with clients and internal team members to address and resolve any issues customers may encounter. Key Responsibilities: - Collaborate cross-functionally within the company to engage with all stakeholders involved in customers" success. - Establish and nurture relationships with customers to understand and fulfill their requirements. - Conduct on-site visits to customers to discover growth opportunities within the platform. - Monitor and report on the status and well-being of customers" accounts. Qualifications: - Prior experience in account management is essential. - Proficient in communication and comfortable in client-facing roles. - Willingness and ability to travel as needed for customer engagements.,

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