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HARMAN
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Account Manager - Automotive

Account Manager - Automotive

HARMAN

10 - 15 years

17 - 19 Lacs

gurugram

Posted:1 week ago| Platform:

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Skills Required

infotainment training claims customer satisfaction manager technology cash flow business management digital transformation automotive recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

As an Account Manager, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing HARMAN programs for your customer. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.

What You Will Do

Capture and propagate the commercial voice of customer for ongoing programs
Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)
Closely track customer satisfaction at all levels, and drive course corrections when required
Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs
Receive customer change request and lead them through internal approval process
Drive continuity of awarded business through program extensions and follow-on programs

What You Need to Be Successful

Bachelor s Degree in Engineering or Bachelor s Degree in Business Management
10+ years of related sales experience with at least 7+ years in Automotive
Must have a thorough understanding of Automotive OEM s organization and processes
Thorough understanding of P&L statements, business cases and quotes / contracts with automotive OEMs
Basic technical understanding of Automotive HW and SW systems

Bonus Points if You Have

Master s degree in Engineering or Business Management
Experience working with the applicable customer/OEM
Work experience at Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS

What Makes You Eligible

Be willing to travel up to 30%, domestic and international travel
Be willing to work in an [office, manufacturing facility, client-site} OR This role is eligible to work remotely full-time with occasional trips into the X office location required (this could be on 24-hour notice)
Successfully complete a background investigation and drug screen as a condition of employment

What We Offer

Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Extensive training opportunities through our own HARMAN University
An inclusive and diverse work environment that fosters and encourages professional and personal development

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