Account Management Executive

Location: Gurugram

Work Week: 5 Days

Required Experience: 3-5 Years

Responsibilities:

• Client Relationship Management:

  Serve as the main point of contact for assigned clients, ensuring clear communication and managing expectations.

• Campaign Management:

  Oversee the planning, execution, and performance of digital advertising campaigns across platforms such as Google Ads, Facebook, Instagram, LinkedIn, and programmatic networks.

• Strategy Development:

  Work with clients to understand their business objectives and develop tailored digital advertising strategies that align with their goals.

• Project Coordination:

  Collaborate with internal teams (creative, media buying, analytics) to ensure timely and effective delivery of campaigns.

• Performance Reporting:

  Analyze campaign performance data, prepare reports, and present insights to clients on a regular basis, recommending optimization strategies where necessary.

• Problem Solving:

  Proactively identify potential issues and troubleshoot any challenges related to campaign delivery, client satisfaction, or team collaboration.

• Upselling & Cross-selling:

  Identify opportunities for upselling additional services or recommending new channels/strategies to drive client success and agency growth.

• Budget Management:

  Monitor campaign budgets, ensuring efficient allocation of resources and adherence to agreed spending limits.

• Market Trends & Competitor Analysis:

  Stay updated on industry trends, competitive analysis, and emerging technologies in digital advertising, sharing insights with clients and internal teams.

Key Qualifications:

• Experience: In a client servicing or account management role within a digital advertising agency.
• Industry Knowledge: Strong understanding of digital marketing channels (paid search, social media advertising, display, video, and programmatic advertising).
• Communication Skills: Excellent verbal and written communication skills with the ability to present and explain complex information to clients and stakeholders