Account Management Assistant

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

AdPushup is an award-winning ad revenue optimization platform and a Google Certified Publishing Partner (GCPP). We help web publishers grow their revenue using cutting-edge technology, premium demand partnerships, and proven ad ops expertise. Our team, consisting of varied personalities, plays a key role in the growth of the company. We have achieved 100% year-on-year growth in the past couple of years, thanks to our mix of engineers, marketers, product evangelists, and customer success specialists. In 2021, AdPushup received the Great Places to Work accreditation, which focuses on the culture that motivates employees to work towards a common goal. As an Account Manager at AdPushup, you are the strongest customer advocate in the organization. You will work in both customer support and account management functions. On the support side, you will address common customer queries from your assigned accounts and establish meaningful relationships to ensure they receive the right solutions and that their accounts are performing optimally. Your day-to-day tasks will include understanding our product and display ad ecosystem, identifying each account's customized needs, resolving customer queries promptly, collaborating with internal teams to address issues, helping users understand the tool better, optimizing ad layouts for users, and ensuring long-term relationships with customers. To excel in this role, you should have an understanding of analytics, ad networks (AdSense, AdX, and DFP), A/B testing, customer support, and SaaS. Additionally, familiarity with HTML, JS, and Ad Operations is essential. You should possess smartness, a proactive attitude, excellent communication skills, a data-driven mentality, and a willingness to work collaboratively. Working at AdPushup offers a culture that values employees, promotes transparency, and provides challenging opportunities for personal and professional growth. You will be part of a team that values your contributions, encourages continuous learning, and operates in a flexible work environment. Additionally, you will enjoy perks such as plenty of snacks, catered lunches, and open, honest communication with colleagues and business associates.,

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