Accommodation Manager (Hiring For Ireland)

About the Role

Housekeeping / Accommodation Manager

Key Responsibilities

• Oversee daily housekeeping operations including guest rooms, public areas, and back-of-house spaces.
• Ensure all rooms meet brand standards for cleanliness, setup, and maintenance.
• Manage laundry operations and inventory of linen, cleaning supplies, and guest amenities.
• Conduct regular inspections of rooms and common areas to maintain quality.
• Supervise, train, and mentor housekeeping staff including room attendants, public area cleaners, and laundry personnel.
• Prepare daily work schedules and allocate assignments.
• Conduct performance evaluations and support employee development.
• Ensure staff adhere to policies, SOPs, grooming standards, and safety protocols.
• Respond promptly to guest complaints, requests, or special requirements related to accommodation.
• Work closely with Front Office to coordinate room readiness for arrivals, VIPs, and special events.
• Maintain high standards of service and ensure guest expectations are consistently exceeded.
• Manage stock levels and reorder housekeeping supplies as needed.
• Monitor and control departmental budgets and operational costs.
• Work with procurement to source high-quality and cost-effective materials.
• Ensure compliance with hygiene regulations, environmental policies, and safety standards.
• Conduct regular training on health and safety procedures for the team.
• Maintain accurate records of inspections, incidents, and maintenance requests.
• Prepare daily/weekly reports on housekeeping performance, occupancy impacts, and staff productivity.
• Maintain documentation including checklists, logs, and SOPs.
• Coordinate with Maintenance for repairs and room updates.

Qualifications

• 35+ years of experience in housekeeping or accommodation services within hospitality.
• Previous experience in 5 Star/4 Star Hotel as a Supervisor or Housekeeping Manager required.
• Strong knowledge of cleaning standards, products, and equipment.
• Experience with PMS systems and housekeeping software (preferred).
• Excellent leadership, organizational, and communication skills.
• Ability to work under pressure and manage large, diverse teams.
• Flexibility to work shifts, weekends, and holidays as required.