Academic Operations Executive (Finance Background)

Location:

Experience:

About Us:

Boston Institute of Analytics (BIA)

Role Overview:

As an Academic Operations Executive, you will oversee and monitor day-to-day academic operations, conduct quality checks, and ensure all training sessions meet the highest standards of excellence. You will contribute to creating an exceptional learning environment by focusing on operational efficiency, session quality, and data-backed improvements.

Key Responsibilities:

Session Monitoring & Financial Oversight:

• Oversee and monitor

  live training sessions (both classroom and online) to ensure they run smoothly and cost-effectively.
• Perform pre-session checks, including mic, video, and audio setup, to prevent technical disruptions and minimize resource wastage.
• Track

  trainer attendance, punctuality,

  and

  session adherence to schedules, ensuring optimal utilization

  of trainer resources.
• Monitor and log the start time and end time of lectures to ensure quality assurance and support operational budgeting and forecasting.

Quality Assurance & Cost Analysis:

• Conduct quality checks of training sessions to ensure the

  highest delivery standards

  while maintaining cost efficiency.
• Identify and report any operational or technical issues during sessions, assessing their

  potential financial impact

  .
• Ensure course content, teaching aids, and resources are effectively utilized during sessions to maximize ROI.

Student Feedback & Experience Analytics:

• Collect and analyze feedback from students to assess their

  learning experience

  and correlate it with

  operational spending

  .
• Proactively address any issues raised by students to improve their overall satisfaction while considering budget implications.
• Work closely with the student support team to ensure any operational gaps affecting students are resolved cost-effectively.

Trainer Coordination & Resource Budgeting:

• Collect feedback from trainers to

  identify areas for operational improvement

  and resource allocation optimization.
• Ensure trainers have all the necessary resources and support to deliver effective sessions within budget constraints.

Operational Monitoring & Financial Tracking:

• Regularly

  review and update operational processes

  to enhance efficiency and reduce unnecessary expenditures.

• Maintain detailed records of academic sessions, feedback, and operational tasks

  for financial reporting and audit purposes.
• Collaborate with the academic team to ensure seamless delivery of programs while monitoring operational costs.

Technical Oversight & Cost-Benefit Analysis:

• Monitor the performance of digital tools and platforms used for online sessions, evaluating their cost-effectiveness.
• Ensure all

  learning technologies are functioning optimally

  before and during sessions to avoid costly disruptions.
• Coordinate with the technical team to

  resolve any technical disruptions

  while minimizing financial impact.

Continuous Improvement & Financial Optimization:

• Propose and implement ideas

  to improve academic operations and student learning experiences with a focus on cost savings and value creation.

• Stay updated

  on the latest tools and techniques to enhance operational effectiveness in academics while evaluating their financial feasibility.

Qualifications & Skills:

• Education:Bachelor's degree in

  finance, accounting, business administration, economics, or a related quantitative field

  . A master's degree or professional certification (e.g., CMA, CFA) is a plus.
• Experience:12 years of experience inoperations, financial analysis, auditing, or a process-driven role, preferably in an EdTech, training, or service-oriented organization.
• Skills:
• Strong analytical and numerical aptitude with experience in data tracking and reporting.
• Proficiency in using digital tools like Zoom, Microsoft Teams, or other LMS platforms.
• Excellent organizational, multitasking, and problem-solving abilities.
• Attention to detail and a proactive approach to improving processes.
• Basic understanding of budgeting, cost analysis, or operational finance is preferred.
• Ability to communicate clearly and collaborate effectively with trainers, students, and cross-functional teams.

Why Join Us

• Gain hands-on experience in academic operations within a dynamic EdTech environment.
• Opportunity to work with a highly skilled team and contribute to impactful projects.
• Exposure to cutting-edge training programs and emerging technologies.