Academic Counselor

Softtrix Tech Solutions Private Limited

1 - 3 years

3 - 4 Lacs

mohali

Posted:4 hours ago| Platform: GlassDoor logo

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Skills Required

marketing learning certifications data crm excel support documentation coordination outreach communication presentation

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Counselor – Digital Marketing Courses

Experience: 1-3years

Location: Mohali, Punjab
Job Type: Full-time | On-site

About the Role

Are you passionate about helping students build successful careers in Digital Marketing? We’re looking for a dynamic and empathetic Education Counselor to guide aspiring marketers toward the right learning path. You’ll be the first point of contact for inquiries and play a key role in driving admissions and student satisfaction.

What You’ll Do

Engage with potential students via walk-ins, calls, WhatsApp, and online inquiries.
Provide career-focused counseling about our digital marketing courses, certifications, and placement opportunities.
Build trust and rapport with students and parents to help them make informed decisions.
Follow up with leads consistently to maximize conversions.
Manage and update leads and student data using CRM/Excel tools.
Support the admissions process – from documentation to coordination with internal teams.
Collaborate with the marketing and academic teams to improve outreach and conversion strategies.
Represent the institute at seminars, webinars, and promotional events.

What You’ll Bring

Bachelor’s degree in any field (Marketing, Communication, or Business preferred).
1–3 years of experience in student counseling, telesales, or academic advising.
Excellent communication and presentation skills in English and Hindi (Punjabi is a plus).
Confident, persuasive, and student-friendly approach.
Basic understanding of digital marketing concepts is preferred.
Goal-oriented mindset with the ability to work independently and meet targets.

Job Types: Full-time, Permanent

Pay: ₹25,072.59 - ₹40,256.19 per month

Work Location: In person

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